Ratings based on 172 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby Liz from NY
Close to sports bar and restaurants.Posted Feb 16, 2014
Excellent no complaints. Room is beautiful, comfortable and clean. Staff is pleasant quick to take care of customers.
Recommendedby Steve from Worcester, MA
Posted Dec 10, 2013 on Hotels.com
It was a nice hotel, clean, and great location for the Basketball Hall of Fame
Recommendedby Martha C. from PA
excellent staff, nice pool, clean, priceyPosted Dec 9, 2013 on Hotels.com
Very clean, excellent staff. They went out of their way to help me with some copying I needed to do. Great, clean pool. Nicest hotel in the area I have stayed in, but for me, a bit pricey. I would highly recommend it to peoplewho can afford it. Also it is very easy to get on an off route 91.
for Everyoneby A verified traveler
Posted Dec 8, 2013
Recommendedby David Atkins
Posted Dec 3, 2013 on Hotels.com
for Overnight Stay Before Destinationby A verified traveler
Posted Nov 6, 2013 on Hotels.com
for Business Travelersby A verified traveler
We'd definitely stay here againPosted Oct 28, 2013 on Hotels.com
We were VERY pleasantly surprised at the cleanliness of the hotel and at how updated and modern it was. The staff were very friendly and helpful, the morning breakfast was tasty (not free, but very convenient, well-priced, and tasty), and the room was very large and comfortable. A bonus feature is that the Pizzaria Uno is attached to the hotel so that there's no need to venture outside late at night. Also, the room rates were quite reasonable, especially for how nice the hotel was. All in all a VERY pleasant stay, If we're needing to be back in Springfield MA, we'll definitely stay here.
Recommendedby Rich from RI
Posted Oct 24, 2013 on Hotels.com
Good bed...problematic TV remote control
Recommendedby DG from Boston
Very friendly staffPosted Oct 24, 2013 on Hotels.com
The hotel was full the night I stayed and I got in late and had to wait for them to make sure my room was ready. The wait was only a few minutes but the employees working the desk were very apologetic and very friendly. They gave me a free beer and made sure I was happy while I waited. Despite it being a delay I really consider it a positive start to my stay.
for Business Travelersby Borst from Vermont
A great place to stay.Posted Oct 24, 2013 on Hotels.com
We had a nice time. We ate at Uno and it was delicious. The only complaint would be something out of your control, and that is the unbearable stench outside the hotel. It would be tough if we had wanted to open the windows!