Ratings based on 36 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Jul 5, 2014 on Hotels.com
Recommendedby Melinda from Tennessee
Posted May 16, 2014 on Hotels.com
enjoyed my stay- bed very comfortable, will stay there again!
for Business Travelersby Carla Young from Jacksonville, IL
Was a learning experience.Posted May 6, 2014 on Hotels.com
I reserve a double bed room but when I got there, I was given a king room (only one bed). We told that the request is only a request, not a guarantee. So to my surprise, I have four people and only one bed. Was told that all they had left was another king room, and that I could have it but I would have to pay full price. The toilet was extremely hard to flush, the air conditioner was was too loud, and there was a huge red stain on the carpet as you walked in. And if that's not bad enough, I was charged by Hotels.com and then again by the hotel. So at this point, I am fighting to get the double charge off of my credit card.
for Business Travelersby A verified traveler
Posted May 1, 2014 on Hotels.com
Recommendedby Ken from Kansas
Great place to break in the middle of a long trip.Posted Apr 12, 2014 on Hotels.com
Convenient, great price, great value.
for Personal Eventby Carolyn from Palatine, IL
Convenient locationPosted Mar 4, 2014 on Hotels.com
The hotel was perfectly fine. The best part about staying at the Holiday Inn Express is their cinnamon rolls. Yum! Beds were comfy too.
Recommendedby A verified traveler from WI
Posted Dec 29, 2013 on Hotels.com
for Personal Eventby Christopher from Asheville
weekend in JacksonvillePosted Oct 30, 2013 on Hotels.com
Nice hotel, quite area, dont get room close to elevator if you are a light sleeper, the chime is a little annoying. Nice pool, good breakfast.
Recommendedby Kathy from Illinois
Enjoyed our stayPosted Oct 29, 2013 on Hotels.com
We visit jacksonville often because we have a son playing football at the college there. We have stayed at several hotels in the area but holiday inn had the whole package. Rooms were clean as well as the pool area, the people were very helpful, and they had a very good breakfast. So in comparison to the other hotels in th area this one is the best one to stay in.
for Personal Eventby Julie from NE
Terrible beds/pillowsPosted Sep 24, 2013 on Hotels.com
I thought the bed/pillows were very uncomfortable! The walls/ceilings looked to be painted so many times for repairs. I just felt this hotel was not as clean on this visit as in the past.