Our room, a king bed w/ pull out couch, was more like a small suite. The "living room" area had a couch w/ end tables and a coffee table, making it so much more comfortable than a typical hotel room. The room was comfortable and clean, although a little dark during the day. I gave a 4 on room comfort because I noticed many people seem sensitive to the nearby highway sounds; it didn't bother us. It was a very low level sound and especially if the heat or air conditioner is on, i don't see how it could bother anyone.
The staff at the front desk were exceptionally pleasant and responsive to our questions. They provided great guidence on places to eat and directed us to the places we needed to get to. The breakfast is typical of this type of hotel but it was well-stocked and clean. The pancake maker was an amusing gadget.
Jane from Brooklyn, NY
Situated in Ludlow, this hotel is in the same area as Blunt Park, Indian Motorcycle Museum, and Chicopee Falls Dam. Regional …More
I studied the reviews before I made my final decision and I'm glad I did. Room was exceptionally clean, the pillows were real billows and not blocks of foam rubber, and the breakfast, which was billed as a continental was much, much more and were pleasantly surprised. It was great! Overall, I would highly recomend this Holiday Inn Express.
Holiday Inn Express will be our first choice in the future
Joe from Westwood, MA
Situated in Hadley, this hotel is close to Amherst College, Emily Dickinson Museum, and University of Massachussets-Amherst …More
Great place to come back to during our 2 night stay here for the Parent's Weekend at Smith College. No complaints here......we would stay here again. The coffee at the free breakfast was key to starting each day off right.
Situated in Westfield, this hotel is in the same area as Holyoke Mall. Regional attractions also include Springfield Armory …More