Ratings based on 377 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with great service. Pricey though.

Posted Jul 23, 2014
Pros: Great location, very nicely appointed.
Cons: The restaurant staff at breakfast was harried and not attentive.
We were surprised how expensive nice hotels were in Springfield, but what are you going to do? This hotel was great -- the front desk upgraded us to the concierge level, gave us free breakfast, and the staff was super friendly. However, the water pressure on the twelfth floor was abysmal and our friends in the room next door had no water in their shower at all. Breakfast was not a good experience. The food was great, with a very good selection, but the staff was harried and not attentive. We had to ask several times for drinks, food, condiments, etc. Very poor service at breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

We truly enjoyed our stay.

Posted Jul 22, 2014
Pros: location, cleanliness, and staff assistance
Cons: Bed pretty soft and uncomfortable. Need more than 2 towels or wash clothes in a room.
Location: Stores close too early and the streets roll up at 5, not good when you have visitors trying to shop and look around. Sunday nothing open.
This hotel is conveniently located to all the locations visitors would like to see. It provides an experience for visitors to walk and enjoy the past. The Lincoln Museum is fascinating and so is the historic walk through Abraham Lincolns residence and neighborhood. Love the memorial, and the history behind it all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Close to everything!

Posted Jul 15, 2014
Pros: they had coffee in the mornings, and cold water all day long that was infused with fruit.. and the warm cookie at check in was great!
Cons: NO charge for parking
Location: We went to New Salem which was a little drive, but just headed home after it..
Great hotel walking distance to everything, if there on a Sunday be aware most things are closed..
5 out of 5
Recommended
for Everyone
by A verified traveler from st louis

Posted Jul 13, 2014
An excellent option... in downtown Springfield.. Excellent staff although several noted long hours and underpaid... that said room and lobby excellent and for a downtown hotel very reasonable parking..
5 out of 5
Recommended
for Everyone
by A verified traveler

Great weekend getaway spot

Posted Jul 1, 2014
Pros: Great location
Cons: Larger bathrooms
Hotel located within walking distance of many Lincoln sights and nice restaurants. Room was big and clean however the bathroom was small and poorly laid out.
3 out of 5
by A verified traveler

Posted Jun 28, 2014
Parking is inconvenient - location inconvenient if you do not have business downtown
3 out of 5
Recommended
for Everyone
by Elliot from St Andrews, Scotland

Great location, but could be a lot better

Posted Jun 23, 2014
My girlfriend and I spent two nights in Springfield, visiting the museums and tourist sites around the city. The Abe Lincoln double tree Hilton was great for getting to all the main places as it's right in the centre of downtown, within walking distance of pretty much everything including a lot of restaurants and bars. The staff were friendly enough, at least some of them. Our room was reasonably clean, there were a few pieces of rubbish on the floor though and a couple hairs on the pillows. Also, our toilet did not work. A member of the maintenance team came up and said he'd fixed it but we had the same issues with it for the rest of the weekend. The bed was also very uncomfortable. I don't think I've had a worse sleep at a hotel or b&b ever before. But even with those negatives, I would stay here again, just not for the price I paid.
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice hotel, decent location, suitable.

Posted Jun 20, 2014
Pros: Location, lobby, clean
Cons: Nothing really.
Location: President Abraham Lincoln museum, State Capitol Building, Lincoln Home
This hotel was sufficient for it's purpose. Nice lobby, clean rooms, good location. Nothing to complain about, nothing to rave about.
5 out of 5
Recommended
for Everyone
by Leigh from Chicago, IL

Almost Perfect!

Posted Jun 17, 2014
Location: The perfect location! It's Downtown so it's in walking distances to most of Springfield's popular attractions.
Everything about our stay was wonderful with one exception. One front desk employee was so rude she made me feel as if I was disturbing her vacation. Everyone else at the hotel was polite and help to make it a wonderful experience.
5 out of 5
Recommended
for Everyone
by Stephanie from Peotone, IL

Conveniently Located

Posted Jun 13, 2014
Pros: Comfy bed, clean, conveniently located
Cons: nothing
Location: Prairie Capital Convention Center, Old State Capital Building, Abraham Lincoln Museum
I have stayed at this hotel before in the past. It is right next to the convention center and that is what I needed. Everything was clean and comfortable. The only thing that I didn't like was that my air wasn't getting very cold (I like my hotel rooms freezing). But the room that I stayed in previously was fine, so I guess it was luck of the draw. And everyone at the front desk was very nice. Overall a very nice hotel!!