Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

A good hotel - closer to the environment

Posted Sep 15, 2014
Location: Lake, Sigiriya, Dambulla Temple
Good friendly staff. Very relaxed, pleasing environment. Room facilities are bit old. Food served in an open area and you can see many flies hanging around - but the food is really good.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Melbourne Australia

Amaya-zing

Posted Aug 3, 2014
Pros: The hotel grounds were huge with the lake and the individual rooms which give a sense of tranquility
Cons: Only criticism would be that the towels were a bit thin and could be due for replacement. Plus a how to use guide for the TV would be useful.
Location: Subject to your transport arrangements Sigiriya, golden temple and cave temples, and ancient city which is several hours drive away.
We stayed here for 3 nights and although quite away out from Dambulla this did not give us a worry as the facilities, pool and meals were all you could ask for. We had some issues with our TV and the air-conditioning which were rectified immediately.
4 out of 5
Recommended
by ADGfrom India

Enjoyable stay

Posted May 11, 2014 on Hotels.com
It was really good and the people around were very nice and helpful.
4 out of 5
Recommended
for Everyone
by Fenugreekfrom Manchester, UK

Very pleasant place but not near any town

Posted Mar 6, 2014
Pros: Facilities, layout of chalets and the environment.
Cons: Geared to big groups so meals are buffet bun fight but you can always find a secluded table and go a la carte
Location: Lovely location but miles away from anything outside of the hotel grounds.
A very comfortable hotel in excellent grounds. Great pool and helpful staff.
3 out of 5
by A verified traveler

Great setting, lousy staff

Posted Feb 2, 2014
Pros: Location on lake
Cons: Service and attention to individual travelers. Fix problems immediately, get some lessons in customer service and get a chef who can cook better.
Stayed here for two nights. Good is the location by the lake ( but remote from anything else) , rooms are decent with big bathrooms and hot water. But the service was poor. At dinner, they did everything they could to steer me to the buffet (ala carte will take very long, buffet better). When I got my order, it was terrible and when I mentioned I could not eat it because the meat was so tough, the response was " we will tell the cook". White wine was served warm. Worst was when the air conditioning in my room quit working. I asked twice at reception to fix it. Both times told they would send someone down. No one ever came. When I mentioned it in the morning at reception, they said nothing. Hotel is probably fine if everything is working and you are with a tour group willing to follow the herd, but if expecting anything like good service, decent food or attention to problems stay somewhere else.
4 out of 5
Recommended
for Everyone
by Matt

A good stay

Posted Jan 5, 2014
Pros: Grounds.
Cons: Food and beverage.
Location: Stunning central Sri Lanka. Visit Sigiriya. Visit Dambulla town.
Amaya lake was set in stunning grounds. Lakeside area is beautiful. The only downside to this hotel is, with such vast grounds, this hotel is crying out for a lakeside fine dining restaurant as an option other than the house restaurant. Hotel is totally missing a trick not offering this. Food was average. Not much choice on the al la carte and insects and bees all over the sweeter buffet items which wasn't great. And then as with every 3-4 star buffet you have the random disgusting individuals eating as they go from dish to dish cranking their plates full of food. Call me a prude but this disgusts me.
5 out of 5
Recommended
for Everyone
by Watarufrom Mumbai

Wonderful stay feeling real Sri Lanka nature

Posted Sep 22, 2013
It was wonderful time to stay here. In the morning time, we can see the excellent sun rise when we were walking around the natural garden in front of the hotel. There we can see a number of sort of native animals & birds were hopping & skipping to find the new day. As for the room, restaurant, pool and massage facility everything was more than we expected.
4 out of 5
Recommended
for Families
by A verified traveler

Lakeside paradise

Posted Jul 20, 2013
Cons: Staff at the frontdesk was not very effective... Slow and was not educated in Managing online bookings!
Location: Good location for going to Dambulla Caves, Sigiriya, Minnariya national park and Pollonaruwa (less than 1 1/2 hour)
Travelling around Sri Lanka with two children and this resort was a very good stop-over. The pool was perfect for both Young and old. The resort was in general very clean and the staff was friendly!
5 out of 5
Recommended
for Everyone
by Dorothy and Ianfrom New Zealand

Amaya Lake - a special place

Posted Jun 17, 2013
Pros: Park like setting and the cleanliness.
Cons: The prawns I ordered for dinner.
Location: Wonderful
The hotel was in a wonderful setting and having the trees named was a great help to travellers who have an interest in this. The gardens were lovely and it was great to see so many different birds. We especially liked our little lizard who lived just outside our chalet. The pool was one of the best we have seen on our extensive travelling. We loved the welcome floral decoration and the floral goodnight on our bed. We wish we could have stayed longer.
4 out of 5
Recommended
for Everyone
by Alifrom Sydney NSW, Australia

Perfect location and beautiful lake

Posted Jun 16, 2013
Pros: Nice gesture by Flower decoration on the floor and the bed. Nice swimming pool.
Cons: Bathroom tiles
Location: Absolutely beautiful, gorgeous lake.
Overall Everything was very good about this place. It is in a Beautiful location, has good staff, nice swimming pool and restaurant. There was a very nice welcoming decoration with flowers. The only downside was the bathroom tiles which were not clean.