Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 18, 2015 on Hotels.com
5 out of 5
Recommended
for Couples
by Heinzfrom Berlin

Klasse Hotel

Posted Feb 8, 2015 on Hotels.com
Ein großes und gut geführtes Hotel mit vielen Möglichkeiten. Prima Service und nettes Personal.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

Posted Jan 25, 2015
Pros: Staff and service
Very accommodating, excellent staff. Food was excellent.
1 out of 5
Recommended
for Personal Event
by Jianafrom 澳大利亚

国内快捷酒店的服务态度都比这好!

Posted Jan 19, 2015 on Hotels.com
Bad customer service,can not believe why the hotel can reach to 4 star hotel with this kind of terrible customer service! 4星级酒店的服务水平太差,这种态度国内的快捷酒店都不如。
5 out of 5
Recommended
for Couples
by Albertofrom madrid

Muy bien, pero alejado

Posted Jan 18, 2015 on Hotels.com
Nos ha gustado mucho, lo peor es que esté alejado del centro.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Enjoy the wonders of Kandy without the hectiness

Posted Jan 18, 2015 on Hotels.com
A wonderful getaway exceeding expectations. The hotel is distant (10min drive) from the center of Kandy, which provides you a chance to disconnect and enjoy nature, but still be able to enjoy all the wonderful things Kandy has to offer. Strongly recommended. The hotel itself is very well run and carefully maintained. The facilities are beautiful, you can easily spend the whole day in the hotel just resting by the pool looking at the river. Their tour center is not very helpful, so I recommend arranging daily tours with the tuk-tuk drivers.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sussex, england

Great hotel 20 minutes north of Kandy, lovely pool

Posted Jan 15, 2015
Pros: Pool, bar, breakfast, rooms, wifi, staff
Cons: Nothing
Location: 20 minutes from Kandy, near the sacred tooth temple, botanical gardens, downtown Kandy, great shopping, food and plenty of culture
Lovely pool, stunning views, superb breakfast, nice bar, great staff, very nice hotel
1 out of 5
Recommended
for Personal Event
by NAfrom Beijing, China

差酒店!

Posted Jan 14, 2015 on Hotels.com
Very bad experience!!! Never ever come back!!! The hotel is totally spoiled by tourist group!So bad service and bad attitude and it doesn't matter you are happy or not, because they will received many tourist group anyway since Kandy is hotspot for people from all over the world!!! They are not worry about no customer someday. Too bad it carries good name Cinnamon. Suggest to stay Regent hotel which is 5 minutes away and has good value and service. 非常差的酒店服务,态度恶略! 酒店已经被一群又一群的游客宠坏了,他们不怕得罪客人, 因为每天又会有新的游客来。 离它5分钟远的地方有好酒店-REGENT, 价格服务都很好,最好选择那里。
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jan 14, 2015 on Hotels.com
4 out of 5
Recommended
for Couples
by Bricefrom saint malo

bel hôtel à kandy

Posted Jan 9, 2015 on Hotels.com
Hotel agréable avec une belle piscine au bord du fleuve . Bon buffet pour le petit déjeuner et le dîner et service OK. Les chambres sont bien eauprès avec baignoire et clim dans l'ensemble c'est une bonne option pour rester quelquelques jours a kandy.