Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

Convenient to connecting shop malls n supermarket

Posted Jul 25, 2015
I made a pleasant city trips and sightseeing cause of the hotel taxi having experienced guide and histories. The Lagoon restaurant made our families good memories.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
grate houpitality , very good servises , location , resturantes ,
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jul 7, 2015
The staff are excellent. Restaurants are good. Superb hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from houston texas usa

Nice hotel close to beach

Posted Jun 19, 2015
Walking distance to the beach and a small size mall. Room was clean and comfortable. Bit far from down town as the hotel is in Colombo one with offices and embassies around.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Still one of the best for service and choice.

Posted Jun 1, 2015
Pros: Staff are very courteous and the hotel has many of Colombo's best dining options. Location is also ideal.
Cons: Some of the rooms are still old and feel dated with dusty carpets.
Initial room was old and dusty - the staff were quick to accomodate a change. Much appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted May 17, 2015
The hotel is very impressive! It has a beautiful entrance area, staff could do with being a little friendlier at the door. And maybe a little less chaotic. The room was fantastic had a great view of the sea and everything in it was at a high spec. The pillow service was good! The beds were comfy and the bathroom was clean and functional! The walkin wardrobe in our room was brilliant.
2 out of 5
Recommended
for Families
by Gnanakumaran from Sydney

Only name but very ordinary

Posted Apr 1, 2015 on Hotels
Very expensive hotel with ordinary service. Very disappointing
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Gorgeous hotel in the centre of Colombo.

Posted Mar 26, 2015
Pros: Everything
Cons: Nothing that I can think of
We arrived at 09:00 after a long flight and were met with a cool drink and a cool facecloth to freshen up. The hotel lobby was spotlessly clean and all the staff were very welcoming. Our room was perfect and quiet which was just what we wanted. We loved the pool too and the pool bar served gorgeous cocktails and food. The hotel restaurants that we used were all fabulous and also the tea lounge which had a pianist most nights which was lovely to relax and listen to. One particular member of staff who stood out for his kindness and exceptional service and friendliness was Roger who worked in the coffee stop in the lobby where we had our morning coffee and pastry every day-delicious and a wonderful way to start the day. All in all we lived it and we will be back for a visit as soon as possible.
5 out of 5
Recommended
for Couples
by Rufat from Москва

Проездом через Коломбо

Posted Mar 22, 2015 on Hotels
Все прекрасно. Один минус -- при бронировании представительского номера было указано, что в номере имеется кофемашина и чайник, но кофемашины и в помине не было, чайник был, но пакетов с чаем и чашек не было.
4 out of 5
Recommended
for Business Travelers
by Yeuk Him from Hong Kong

Best in Colombo

Posted Mar 18, 2015 on Hotels
Tried different hotels in Colombo and the Cinnamon Grand gives the best service