Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good hotel but under renovationPosted Oct 4, 2012
Undergoing renovation therefore avoid till completed.
for Familiesby A verified traveler
Posted Aug 28, 2012 on Hotels.com
Hotel was under renovation, so noisy and the room I was given had seen better days. Meals were extremely pricey, even as compared to other 5-star hotels in the neighbourhood. Snacks fron in-room dining were also unsatisfactory. All in all, a poor experience, I expected much better from a Taj hotel.
for Familiesby Patel from Ahmedabad
fantastic hotel on the beach, but not for foodPosted May 9, 2012
Pros: Swimining pool & Beach
Fantastic.........on the beach..............very large space..........nice swimining pool....................excellenet.............however food was not up to the mark.............specially indian restaurent called "ORCHID HALL"......at the price of LKR 4000/- for Dinner...not too much to eat.......they need to change the chef......as he denied to prepare specilly veg / jain dish in buffet & ask to pay extra for this.
Recommendedby A verified traveler from Bangalore,India
beautiful place, location is perfectPosted Mar 31, 2012 on Hotels.com
Must visit, if you are in Bentota
for Familiesby A verified traveler from Seattle
Sir lanka - bentota 's best hotelPosted Jan 3, 2010
The hotel is about 3 or 4 hours drive from the intl airport in Colombo depending on the Colombo traffic. Once you get there you will forget about the drive the hotel is situated on a beautiful quite beach. Hotel staff are very helpful and friendly. We had an excellent vacation in Bentota truly a hidden gem.
Recommendedby A verified traveler from saudi arabia , riyadh
mohammedPosted Dec 1, 2009
it's good place to relax with clean beach and swim pool on see view ,i like the staff was very helpful , one thing was the train noisy every a few hours and there nothing to sea in the city just stay at hotel
Recommendedby A verified traveler from Saudi Arabia and Texas
Beautiful Hotel and Friendly StaffPosted Oct 7, 2009
This was my second time at this hotel and both visits were really fun. The staff couldn't do enough kind things for us. The person who complained about poor treatment of 'non-whites' should have seen the diverse mix of people staying while we were there. I would guess the majority were Indian or Sri Lankan and the next large group were of Arabic decent (it was during the Eid Holiday). I saw everyone getting kind and attentive care.
Recommendedby A verified traveler
lovely hotelPosted Aug 20, 2009
evening entertaionment to be avoided
by A verified traveler from Kabul & Colombo
Great place to stay, as long as you are not a dark local person...Posted Jul 30, 2009
Stayed at this beautiful hotel with my partner, who is a local Sri Lankan. He was told at the door that he could not enter - they assumed he was my driver or tout, etc. It took ten embarrassing minutes of explaining at the door (and intervention by a more senior manager) that we were staying together in the hotel before they would let him in the front door. They repeatedly asked him "You are Sri Lankan, aren't you...?" If the hotel was built for white people only, they should at least post a sign outside. The manager provided a quick, half-hearted apology. However, the staff only served me a welcome drink at reception during this apology. We would have stayed at another location had we not already pre-paid for the room. The staff here mean well, but have obviously not been trained well. I complained to the hotel officially in writing, though I received no response.