Ratings based on 1,143 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice breakfast

Posted Apr 15, 2014
worker at breakfast bar was so nice i actually left a tip. overpriced room tho
3 out of 5
Recommended
for Everyone
by Andy from UK

A one Night Stop.

Posted Apr 15, 2014
Pros: Close proximity of reasonable places for dinner
Cons: Very little for one-nighters
Location: Reasonably placed for food outlets
The hotel matched our requirement. I have nothing else to say
3 out of 5
by A verified traveler

Weekend stay

Posted Apr 15, 2014
Okay in a pinch. A bit too old. Could use a makeover.
4 out of 5
Recommended
for Everyone
by A verified traveler

my experience

Posted Apr 14, 2014
Pros: met my expectations.
The experience was everything I expected and more.Good service, nice spacious , clean room and good morning breakfast. Dora at the front desk was really professional, accommodating and pleasant.
5 out of 5
Recommended
for Everyone
by rick from Florida

very nice hotel, well situated near I95

Posted Apr 14, 2014
Pros: everything
Location: You can visit the St-Augustine downtown, there are outlet across the street and plenty of restaurants.
We have been staying there twice a yaer on our way down to Florida for the past 5 years.
3 out of 5
Recommended
for Everyone
by barb from florida

Ok, but NO extras

Posted Apr 12, 2014
Pros: The rate was ok
No microwave, diesel trucks backed in spaces for cars, with fumes coming in the room at 5:30 am, In the breakfast room the person was friendly and helpful. Need alternative to milk. Like soy or coconut milk. But the night person was rude and not helpful.
2 out of 5
by Bill from Key Largo, FL

Worst Western, not Best

Posted Apr 11, 2014
Pros: Vending machines.
Cons: Staff, condition of facilities, "breakfast", availability of a maintenance person.
Location: Just off I-95, at Exist 318. Nothing near by, but only about 15 minutes from St. Augustine City.
Fortunately, we had only booked two nights at this hotel. We seriously considered leaving after only one, and forfeiting the remaining night. Had we done that we wouldn't have awakened to a stopped-up toilet spewing "used" water over the bathroom floor. When we called the Front Desk we were told "the plunger" was currently in use by another guest, but that it would be brought to our room as soon as possible. It eventually showed up courtesy of "the breakfast guy". Seriously. No maintenance staff at 8:30 AM, and the only person available to keep the plunger moving from room-to-room was the breakfast room attendant? Apparently, yes, because when we went to check out there wasn't anyone at the Front Desk. I was awakened both nights after midnight by noise from outside our room. The TV worked most of the time once the cable box was unplugged, and re-booted. The breakfast was inedible, and not even to continental standards. I doubt we could have picked a worse hotel!
3 out of 5
Recommended
for Everyone
by Cathy from Tampa, FL

Adequate for a few nights

Posted Apr 10, 2014
Pros: Breakfast was nice. Location was convenient for what I need, although it was tricky getting in and out.
Cons: Cleaniness of room
Location: I was there for a convention nearby. It was convenient to outlet mall.
it was okay. Breakfast was good and the staff there was very attentive. Selection was good fro breakfast. Bathroom floor had spilled spot that could have stood to be mopped. Beds were comfortable. For a short stay it was adequate and the price was right!
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Stay St. Augustine.

Posted Apr 7, 2014
The room was fine for what it was worth. The only problem was the constant noise as we were in a room right next to the stairs. Other than that, it was okay.
3 out of 5
Recommended
for Everyone
by me only me

Nice Room No Comments.

Posted Apr 5, 2014
No Comment Room Was Good Nice And QuitE Cunffy