Ratings based on 172 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified travelerfrom Charlotte, NC
HorriblePosted Jan 11, 2015
Location: beach not too far away
There is no front desk or anyone on staff at this condo. Key pick-up was at a lock-box about 2 miles away. Our key did not work. We called the phone number provided, but no one returned our calls or emails. It was not worth it.
by A verified travelerfrom ind
No personnel customer servicePosted Jan 11, 2015
Wanted to extend room for more days. No one from office called us back. You're pretty much on your own.
for Everyoneby A verified travelerfrom Florence, SC
Christmas tripPosted Jan 5, 2015
Location: Would love to be closer to the beach, but if not this place had a BEAUTIFUL pool!!!!!
The Laterra Condominium was perfect for us. It was so beautiful!!!! We really enjoyed the fact that we were able to take our pup with us. The pool, the grounds everything about this place was just perfect for us!!!!
for Everyoneby A verified traveler
Posted Jan 3, 2015
One of the best places to stay in St. Augustine. Its close enough to everything.
by A verified travelerfrom miami fl.
No recommend this AptPosted Jan 3, 2015
Really, Really bad services and maintenance, dirty carpet, ants
by A verified travelerfrom North Carolina
SCAMPosted Dec 31, 2014
This place is a complete scam. You pick up keys from an off site lock box. You can NEVER speak to a live person.
for Everyoneby A verified travelerfrom Tampa
Very quiet and relaxingPosted Dec 29, 2014
Pros: Very relaxing. It was not like a hotel at all. Just like being at home.
Cons: There wasn't any staff available at all. I had left a message for the staff to call me back due to a quick question that I had and nobody called back.
Location: World Golf Village and visiting downtown St. Augustine is fairly close as well.
Very relaxing and quiet environment. Great location, especially if you enjoy golfing. The King and the Bear is a great place to golf and it is walking distance. The rates were great as well.
for Everyoneby A verified traveler
Beautiful condominium projectPosted Dec 9, 2014
Cons: Upkeep on unit interior (paint, plumbing fixtures that leak, etc)
Location: Imax and Outlet malls
My family and I stayed at Laterra this past weekend. I did not want to stay in the busy touristy area that is St. Augustine. Instead we opted for a large 2-bedroom unit in the Laterra condominium project. I read the reviews and thought oh boy, am I making the right choice? There were a lot of bad reviews, but I was right to stay here. Laterra is tucked inside the beautiful and gated World of Gold community located probably 8-10 miles away from downtown St. Augustine. Our 2-bedroom unit had a nice full kitchen with all pots/pans, dishes, dishwasher and washer/dryer. It was like a home away from home. I am a property manager for a living so I did notice what some other reviewers remarked about with things not in the best condition (walls needing to be painted, plumbing fixtures leaking, tv not working) but overall we are very happy we stayed here...and will again if we return to St. Augustine.
by A verified travelerfrom FL
Not good!Posted Nov 17, 2014
Appearances can be deceiving!! Condo had mold on the shower curtains and carpet had insect remains and roaches crawling on walls. Hair all over the sheets. Very unsatisfied!. We tryed contacting personnel 4 days ago through email since it appears no one works in their office location and still waiting for a response. Ruined the whole visit to st Augustine. You are better off staying in a hotel/motel they're much more cleaner. I took pictures but I can't upload here unfortunately. So not worth the $$$
for Getaway With Friendsby A verified traveler
Posted Nov 11, 2014 on Hotels.com