Outdoor pool

Reviews of Rodeway Inn St. Augustine Historic District

2 out of 5
Rodeway Inn St. Augustine Historic District
3101 N Ponce De Leon Blvd, St. Augustine, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 358 out of 713 reviews" "
Rating 8 - Good. 208 out of 713 reviews" "
Rating 6 - Okay. 74 out of 713 reviews" "
Rating 4 - Poor. 36 out of 713 reviews" "
Rating 2 - Terrible. 37 out of 713 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and everything was in order. The hotel is a bit remote and it was not that easy to get into old-town.
Stayed 2 nights in Mar 2024
Response from Rufina on Mar 28, 2024
We are delighted to know you have enjoyed your stay.

10/10 Excellent

Mailena

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Rufina on Mar 28, 2024
We’re thrilled you chose Rodeway Inn Historic District St Augustine for your recent stay. We loved having you here and hope to be able to welcome you again the next time you’re in town.

8/10 Good

JoAnne

Traveled with family and small children, Traveled with family
The property was well lit & staff was accommodating. Good location to historical area & sites.
Stayed 4 nights in Mar 2024
Response from Rufina on Mar 28, 2024
We look forward to welcome you back soon. If there’s anything we can do for you ahead of your next visit, do feel free to let us know.

8/10 Good

sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, clean and dog friendly. Would stay again.
Stayed 1 night in Mar 2024
Response from Rufina on Mar 28, 2024
I’m happy to hear that we managed to exceed expectations and I was particularly pleased to hear your feedback on the service you received.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here last year as well. It’s in a quiet and safe location. The rooms are recently remodeled and very clean. The property manager is very attentive and friendly. We will definitely stay again.
Stayed 4 nights in Mar 2024
Response from FD on Mar 24, 2024
Thank you Daniel and Ashley, we're so happy to have had the opportunity to welcome you back. Your review reminds us why we do this, and work so hard at building lasting relationships with our guests. We cannot wait to have you back again.

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was pretty clean. Staff was very pleasant. Parking was very limited and had to park outside of the hotel and there were some kids hanging around outside some of the rooms that lived in the neighborhood smoking weed but other than that it was great.
Stayed 1 night in Mar 2024
Response from FD on Mar 23, 2024
Thank you for your response Heather, we appreciate your time and patronage, and hope you'll afford us another opportunity to welcome you in the future.

10/10 Excellent

Janique

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, easy to find, staff was great and quiet
Stayed 2 nights in Mar 2024
Response from FD on Mar 21, 2024
Thanks for the wonderful score and comments Janique, we're delighted to know you had a great stay. We hope you'll come back to visit us in St. Augustine again soon.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD on Mar 18, 2024
Thanks for the score Maria, we hope you enjoyed your stay with us.

10/10 Excellent

Braxton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD on Mar 18, 2024
Thanks for the 5 out of 5 Braxton, we're glad to know you had a pleasant stay here in St. Augustine. We hope you'll stop by again soon!

10/10 Excellent

trudy

Stayed 1 night in Mar 2024
Response from Rufina on Mar 28, 2024
We would like to sincerely thank you for sharing your feedback. I do hope that we will have the opportunity to welcome you again in the near future.

6/10 Okay

Susan L.

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom fan was very noisy. Water smelled and not drinkable
Stayed 1 night in Mar 2024
Response from FD on Mar 4, 2024
Thanks for the feedback Susan, we'll share your comments with our staff in an effort to improve upon future guest experiences.

10/10 Excellent

Ulises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, plenty of parking, basic but clean, good for sleeping and keep going. A basic hotel but above the average… best of all, excellent price
Stayed 1 night in Dec 2023
Response from FD on Feb 29, 2024
Thanks for the wonderful feedback Ulises, we appreciate your patronage!

8/10 Good

Alexandre

Stayed 1 night in Feb 2024
Response from FD on Mar 21, 2024
We appreciate the score Alexandre, we're sorry to see it wasn't quite perfect this time around, but we do hope you'll give us an opportunity to reach a 5/5 soon.

8/10 Good

Stanley

Traveled with partner
The home was very clean. Everything was updated.
Stayed 2 nights in Feb 2024
Response from FD on Feb 26, 2024
Thanks Stanley for the wonderful feedback, we hope to welcome you back soon!

10/10 Excellent

Yulema

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are renovated and clean. Shower has good hot water. Bed is comfy but pillows not so much. Great location, very close to historic downtown.
Stayed 2 nights in Feb 2024
Response from FD on Feb 26, 2024
What a kind and gracious review Yulema, we're so humbled by your outstanding feedback. We look forward to welcoming you back in the near future!

8/10 Good

Jorge

Stayed 1 night in Feb 2024
Response from FD on Feb 26, 2024
Thanks for the positive score Jorge, we hope you'll be back soon so we can turn that into a full 5 stars!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Checkin was great!
Stayed 1 night in Feb 2024
Response from FD on Feb 20, 2024
Thanks Lynn, we're so glad to hear it! We hope you'll keep allowing us to welcome you back in the future!

10/10 Excellent

TED

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This property isn't much from the outside, however the rooms are renovated and very nice. Staff is friendly and helpful. Don't let the outside fool you though. It is close to a lot of things to do. Our stay was comfortable and would definitely stay here again.
Stayed 1 night in Feb 2024
Response from FD on Feb 19, 2024
Thanks for the wonderful feedback Ted, we appreciate your review and patronage. Please come back to see us again soon!

8/10 Good

clarisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great, even the price! I’m guessing that’s why some questionable customers were about my only complaint but we understand that the hotel can’t control who books a room. The rooms were clean and spacious. The staff was friendly and polite. If you like to walk, there is plenty to do within walking distance, even St. George street is within a reasonable walking distance.
Stayed 4 nights in Feb 2024
Response from FD on Feb 16, 2024
Thanks for the great feedback Clarisa, we appreciate your patronage!

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you're just looking for a place to sleep and keep your stuff while you're exploring St. Augustine, this place is adequate and affordable. The parking is tight and hard to find at times though, and there's no lobby to speak of. When I've stayed there, I've had minor inconveniences, like the lack of a hair dryer in the room and a broken toilet seat one time. I've stayed there multiple times in spite of that, though, which says something.
Stayed 2 nights in Feb 2024
Response from GM on Feb 13, 2024
Thank you for taking the time to share your experience with us. Your feedback is integral to our ability to continue to improve our service.

8/10 Good

Hardy

Stayed 1 night in Jan 2024
Response from FD on Mar 21, 2024
We're grateful for your patronage and your time leaving a score Hardy, we're disappointed to see it wasn't a flawless experience for you. We look forward to the opportunity to change your mind someday.

10/10 Excellent

EMMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with your family.
Stayed 1 night in Jan 2024
Response from FD on Jan 23, 2024
Thanks for the fantastic feedback Emma, we're so glad to have welcomed you. Please come back and see us again soon!

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from FD on Jan 19, 2024
What a wonderful review David, thank you very much!

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from FD on Jan 19, 2024
We love to see a 5 out of 5 Jose, thank you for that! We hope to welcome you back soon!

10/10 Excellent

Kristopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated rooms
Stayed 2 nights in Jan 2024
Response from FD on Jan 15, 2024
Thanks for the great score Kristopher, we really appreciate that!

10/10 Excellent

Randy

Stayed 1 night in Jan 2024
Response from FD on Jan 19, 2024
Thanks for the great score Randy, we appreciate your feedback!

2/10 Terrible

deb

Traveled with partner
We drove up to the property and kept driving. Not a nice area and the condition of the property was awful. We moved on and found a different place to stay. Our money down the drain. VERY DISSAPOONTING
Stayed 1 night in Jan 2024
Response from FD on Jan 13, 2024
Very disappointing* to learn you didn't even give us an opportunity Deb. As most of our other reviews clearly prove, what you see on the outside may just be what you choose to view. Thanks for your helpful input.

10/10 Excellent

Roxany

Liked: Amenities
Stayed 1 night in Dec 2023
Response from FD on Jan 13, 2024
Thanks for the great score Roxany!

6/10 Okay

Natasha

Traveled with partner
Good for only one night if your passing by. The rate was good, but this is a motel with a face-wash. Strong bleach disinfectant odor when you come in to the room; never dissipated. Walls are too thin and you hear all that people next door do; too noisy. Won’t stay here again.
Stayed 1 night in Dec 2023
Response from FD on Jan 9, 2024
Thanks for your honest feedback Natasha. We will use this information moving forward to improve upon our guest experience.

4/10 Poor

Robert

Business traveler
Disliked: Amenities, property conditions & facilities
wfi would not work at all and I needed this for work. Staff was helpful and issued a refund. went across the street and had a great stay. guess you get what you pay for...
Stayed 1 night in Jan 2024
Response from FD on Jan 9, 2024
We're sorry we weren't able to remedy the issue in time for you Robert.

10/10 Excellent

allison

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and rooms were kept clean. Thank you!
Stayed 5 nights in Dec 2023
Response from FD on Jan 9, 2024
That's awesome to hear Allison, thanks so much for the review!

10/10 Excellent

AMANDA, Haines City

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful overnight visit to St. Augustine. The front desk person was pleasant and got me checked right in. The bed was huge as well as the TV. They had a fridge that really kept things cool and a microwave. The bathroom was clean. I would highly recommend!
Stayed 1 night in Jan 2024
Response from FD on Jan 9, 2024
That's such an awesome response Amanda, thank you so very much for the kind words. We can't wait to welcome you back for your next trip into town!

10/10 Excellent

Mirtha

Stayed 1 night in Dec 2023
Response from FD on Jan 22, 2024
Thank you very much for the great score Mirtha, we truly appreciate your patronage.

2/10 Terrible

Stephen

Stayed 1 night in Jan 2024
Response from FD on Jan 6, 2024
Sorry you seem to have been unsatisfied with your stay Stephen. Without detail we can not investigate or attempt to remediate the situation, but we are disappointed to know we fell short of your expectations.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from FD on Jan 6, 2024
We appreciate that fantastic score Rafael, thank you for choosing Rodeway Inn and for taking the time to leave feedback.

8/10 Good

Catherine, Memphis

Stayed 3 nights in Dec 2023
Response from FD on Feb 2, 2024
Thanks for the positive score Catherine, we appreciate your patronage at Rodeway Inn

10/10 Excellent

Myriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience!
Stayed 2 nights in Dec 2023
Response from FD on Jan 1, 2024
That's wonderful to hear Myriam, on behalf of our entire staff, we thank you for staying with us. Please join us again soon!

8/10 Good

Lauren

Stayed 1 night in Dec 2023
Response from FD on Jan 19, 2024
Sorry we couldn't reach a 5 for you Lauren, but we truly appreciate the score, and hope you'll give an opportunity in the future to make your next stay perfect!

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from FD on Dec 29, 2023
What a great review score Elena, thank you for choosing Rodeway Inn St. Augustine!

6/10 Okay

jakub

Traveled with family
Stayed 1 night in Dec 2023
Response from FD on Dec 29, 2023
We're sorry to hear we didn't quite meet your expectations Jakub, thank you for the feedback.

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay- very clean rooms and friendly cleaning staff. Recommend!
Stayed 1 night in Dec 2023
Response from FD on Dec 29, 2023
What wonderful news Lissette, we truly appreciate your kind words, and hope to welcome you back soon!

8/10 Good

REIXER

Stayed 1 night in Dec 2023
Response from FD on Dec 29, 2023
Thanks for the positive score Reixer!

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot that’s close to dining, shops and downtown which is about half hour walking distance. The room was clean and modern no issues at all, would stay again.
Stayed 1 night in Dec 2023
Response from FD on Dec 29, 2023
What wonderful news Christine, thank you so much for the great feedback. We hope you'll join us again in 2024!

10/10 Excellent

Jacqueline, Pikeville

Stayed 1 night in Dec 2023
Response from FD on Dec 29, 2023
That's a fantastic review Jacqueline, we are so very humbled to know you enjoyed your stay with us.

10/10 Excellent

Jorge L

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from FD on Dec 29, 2023
On behalf of our entire staff, thank you very much for that perfect score Jorge, we couldn't be happier. We look forward to welcoming you back in the future.

10/10 Excellent

Georgiana

Stayed 1 night in Dec 2023
Response from FD on Dec 29, 2023
Wow that's a great response Georgiana, thank you for choosing Rodeway Inn for your recent visit to St. Augustine!

8/10 Good

Elizabeth

Stayed 1 night in Dec 2023
Response from FD on Dec 29, 2023
Thanks for the lovely score Elizabeth, we hope you'll return to less us impress you further!

10/10 Excellent

Maickel

Stayed 1 night in Dec 2023
Response from FD on Dec 23, 2023
Thank you so very much for the great score Maickel! We hope to welcome you back very soon!

2/10 Terrible

Richard

Stayed 1 night in Dec 2023
Response from FD on Jan 13, 2024
Hi Richard. We're sorry you didn't have a spectacular stay. Since we received no complaints at the property and no details in your review, we're truly left wondering where we fell short. We hope you'll give us another opportunity in the future.

8/10 Good

Remington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FD on Dec 22, 2023
Thanks for the score Remington, we appreciate your time and feedback!