Beach/ocean view

Reviews of Club St. Croix Beach & Tennis Resort by Antilles Resorts

Club St. Croix Beach & Tennis Resort by Antilles Resorts
3280 Estate Golden Rock, Christiansted

Reviews

8.0

Very Good

Rating 10 - Excellent. 71 out of 209 reviews" "
Rating 8 - Good. 78 out of 209 reviews" "
Rating 6 - Okay. 37 out of 209 reviews" "
Rating 4 - Poor. 21 out of 209 reviews" "
Rating 2 - Terrible. 2 out of 209 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kenneth, Little Elm

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Bonita on Feb 16, 2024
Thank you for your review! We appreciate your feedback!

10/10 Excellent

Daniel Bruce, South Haven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great beach, great location, great weather!
Stayed 14 nights in Jan 2024
Response from Bonita on Jan 20, 2024
Thank you for your review!! We appreciate you feedback!

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Bonita on Jan 19, 2024
Thank you for your review! We appreciate the feedback!

10/10 Excellent

Luis

Stayed 3 nights in Dec 2023
Response from Bonita on Jan 19, 2024
Thank you so much for your review!! We really appreciate your feedback and are glad you enjoyed your stay!

8/10 Good

Lysa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in and out superb. Room tired/dated and very very hard bed but VERY clean. Grounds are kept up immaculately. Very central location. Do be aware that the location is in close proximity to desalinization treatment plant. You will hear the constant buzz type noise 24/7. The beach and pool are both quite nice on property.
Stayed 6 nights in Nov 2023
Response from Bonita on Jan 19, 2024
Thank you for your detailed review! We appreciate the feedback, and apologize that we did not see your review earlier.

8/10 Good

LeKeisha C

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We absolutely Loved the peace and quiet. The food from the restaurant was great…It’s a tad expensive though. The view from our condo was amazing!
Stayed 4 nights in Oct 2023
Response from Bonita on Oct 17, 2023
Thank you for your review! We appreciate your feedback.

10/10 Excellent

Eric

Business traveler
Disliked: Amenities
Nice place to sleep, the Beach not one of the best or worst but could be cleaned. No landscape at all. The room was comfortable, Fridge, Stove, Microwave but no dish soap. Only soap and towels at the Bathroom, I would suggest including more toiletries. Good A/C. I would recommend working with the neighbors and government to adequate the Beach. It would be a BIG PLUS for the tourist and self-esteem of workers and citizens. Also, keep a nice landscape with proper safe fences.
Stayed 3 nights in Aug 2023
Response from Bonita on Sep 1, 2023
Thank you for your review! We are glad you enjoyed your stay! Thank you for your feedback and your suggestions. We appreciate your input and will share it with the appropriate parties.

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Bonita on Aug 22, 2023
Thank you for your review. We appreciate your feedback. Please feel free to let us know what we could have done better.

10/10 Excellent

Freddy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Bonita on Jul 31, 2023
Thank you so much for your review! We greatly appreciate the feedback and we are happy you enjoyed your stay!

10/10 Excellent

Israel

Business traveler
Liked: Cleanliness, property conditions & facilities
Feel like home, perfect place for completing days paperwork
Stayed 3 nights in Jul 2023
Response from Bonita on Jul 28, 2023
Thank you for your review! We appreciate your feedback and are happy you enjoyed your stay.

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Bonita on Jul 7, 2023
Thank you for your review!! We greatly appreciate your feedback, and are happy you enjoyed your stay with us!!

6/10 Okay

William

Liked: Cleanliness
Could not use the balcony. A/C unit is noisy and generates a lot of heat.
Stayed 5 nights in Jun 2023
Response from Bonita on Jun 20, 2023
Thank you for your review. We really appreciate your feedback and would like to address the problem, but I am afraid that we've had more than one William staying with us for the past few weeks and we cannot be sure which unit to report for A/C maintenance as it was not reported to the front desk. If you will please share with us, we will be sure to contact the A/C maintenance company right away. Thank you.

8/10 Good

Alberto

Liked: Cleanliness
Bottom window on the outside door wouldn’t close, causing the a/c to not be able to fully cool down the room.
Stayed 3 nights in Jun 2023
Response from Bonita on Jun 13, 2023
Thank you for your review. Appreciate your feedback and will be sure to report to maintenance.

10/10 Excellent

Cenia E

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the second time we stood at Club St.Croix and it’s so beautiful it’s clean it’s updated it’s peaceful I love it here can’t wait to go back
Stayed 5 nights in May 2023
Response from Bonita on Jun 8, 2023
Thank you for your review! We very much appreciate your feedback and will be sure to share it with the staff.

10/10 Excellent

Sonia

Stayed 5 nights in May 2023
Response from Bonita on Jun 20, 2023
Thank you for your review! We greatly appreciate the feedback and are happy you enjoyed your stay at Club St. Croix.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the fast easy check in. The location right on the beach was perfect. The room was very nice
Stayed 4 nights in May 2023
Response from Bonita on May 28, 2023
Thank you for your review! We are glad you enjoyed your stay with us!

10/10 Excellent

Echaca

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved the property, planning our return.
Stayed 5 nights in May 2023
Response from Bonita on May 18, 2023
Thank you so much for the terrific review!! We are so happy you enjoyed your stay, and we greatly appreciate that you took the time to post it! We look forward to accommodating you upon your return!

10/10 Excellent

Johnathan

Stayed 3 nights in Apr 2023
Response from Bonita on May 1, 2023
Thank you so much for your review!! I apologize that I missed the notification in my email. We really appreciate the feedback!

4/10 Poor

Lawrence, Nanuet

Stayed 7 nights in Mar 2023
Response from Bonita on Apr 6, 2023
We apologize for the situation that made your stay less than what you expected it to be. We did our best under the circumstances and offered you another unit but you declined to move.

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
The Hidden 'Jewel' of St. Croix
We had a WONDERFUL time at Club St. Croix!!! This is the 'hidden' jewel of resorts on St. Croix! We very much enjoyed the restaurant, jacuzzi, pool and relaxing on the beach. The resort is minutes away from downtown Christiansted where we went Scuba diving every day. This will now be our go-to-resort for EVERY trip we make to St. Croix! The CEO & President, Ms. Cuffy, was there to greet us and we immediately felt that we were home with 'family'! I highly recommend you stay here on your next visit to St. Croix!
The Beautiful Beach
The Beautiful Pool
The Entrance to Club St. Croix
Stayed 4 nights in Mar 2023
Response from Bonita on Mar 17, 2023
Thank you so very much for the WONDERFUL review. We greatly appreciate the feedback and we are very happy that we met your expectations and that you enjoyed your trip to St. Croix.

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is close to Christiansted central city area. It has a nice beach area and poo.
Stayed 12 nights in Feb 2023
Response from Bonita on Mar 8, 2023
Thank you for your review. We appreciate your feedback.

8/10 Good

Stephanie Nicole

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
The outside was great, the inside of the unit was okay. The cleanliness could have been better and it definitely needs some upgrades. However, it was acceptable as we spent most of our time outside! The front desk lady was very friendly and helpful. The restaurant had delicious food, however, waiting 30 minutes for a drink, an hour for entrées and getting our appetizer 20 minutes after our dinner was not acceptable. We would stay at the resort again but will go elsewhere for dinner.
Stayed 4 nights in Feb 2023
Response from Bonita on Feb 26, 2023
Thank you for your review. We take your observations seriously and will pass them on to the appropriate people. Thank you for staying with us!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property has been maintained in excellent condition. The swimming pool is beautiful, as is the beach. We had a few days of higher (20 mph) winds which made the water a bit choppy. We didn't use the tennis courts but saw many others who evidently liked them. The beach experienced an incursion of sea grass but the staff did a good job of clearing the beach access to the water.
Stayed 9 nights in Feb 2023
Response from Bonita on Feb 17, 2023
Thank you for your review! We are happy you enjoyed your stay and hope you will consider staying with us again should you come back to St. Croix!

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great, quiet beach. Off the beaten path and very lovely staff. The accommodations were clean, very outfitted (condos) and super safe. Restaurant was delicious but the staff there were rude to anyone who wasn't local and gouged prices right in front of us like we were idiots. Highly recommend the resort, stay away from the restaurant.
Response from Bonita on Jan 18, 2023
Thank you so much for your review! We are glad you enjoyed your stay with us! We are sorry about your experience with the restaurant, and we will report this to their management.

10/10 Excellent

Luigi

Response from Bonita on Mar 8, 2023
Thank you so much for your review. We greatly appreciate you feedback!! I apologize for the time it has taken to thank you. I simply did not see it before today. All the best!!

6/10 Okay

Gary

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
This property needs some TLC great local, great price lots of small broken things that need attention… screen doors, old coffee makers, broken toilets, etc. Beautiful Beach area needs to raked every day.
Response from Bonita on Jan 3, 2023
Thank you for your review! We appreciate the feedback and these issues are being addressed. We will also pass on to the beach suggestion to the property maintenance staff.

10/10 Excellent

Gabriel

Stayed 2 nights in Nov 2022
Response from Bonita on Nov 29, 2022
Thank you for your review! We greatly appreciate your feedback :-) Happy Holidays!!

10/10 Excellent

Renaldo

Stayed 2 nights in Oct 2022
Response from Bonita on Oct 24, 2022
Thank you so much for the great review! We really appreciate the feedback and will be sure to share with the staff!

6/10 Okay

George

Stayed 2 nights in Sep 2022

4/10 Poor

Bervely

Liked: Cleanliness
Disliked: Amenities
Stayed 6 nights in Aug 2022

6/10 Okay

Christopher

Traveled with partner
THE POOL VERY CLEAN AS WELL THE RESTAURANT ON LOCATION IS AMAZING. AGAIN THE BEACH AND LOCATION HORRIBLE . CABS ARE A RIP OFF... (FYI) A CAR IS A MUST BUT THE ROADS THERE IS NOT ONE I WOULD TRY AT ALL ...
Stayed 3 nights in Aug 2022
Response from Bonita on Aug 22, 2022
We are sorry you came at a time when there was sargassum on the beaches of the Virgin Islands. We cannot predict if and when it will come or how long it will last. One change in the weather / currents between Africa and the Caribbean will change its course and it can disappear overnight.

8/10 Good

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
My unit was up to date with new amenities, clean and comfortable. Office Staff Elisabeth and D’Shawna are awesome! The sofa was a little worn and leftover tiles were on the balcony.
Stayed 2 nights in Jul 2022
Response from Bonita on Aug 9, 2022
Thank you for your review. We appreciate your evaluation and will use it make improvements. We are glad you enjoyed your stay, and hope to host you on a return trip to St. Croix.

10/10 Excellent

Lori

Stayed 6 nights in Jun 2022

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

4/10 Poor

Ramon, Palm Harbor

Business traveler
Disliked: Amenities, property conditions & facilities
Furniture, appliances, and overall condition of unit were in poor condition and worn out. No television for first two days due to improper installation of cable box. Unit was extremely hot upon arrival and took approx. 12 hours to cool down. Paint and maintenance materials stored in the clothes closet.
Stayed 5 nights in May 2022
Response from Bonita on May 30, 2022
Thank you very much for your detailed review. Your feedback is extremely valuable to us. We appreciate your comments about the unit and the issues you described. We are working on addressing those issues. Again, thank you for taking the time to give us your feedback.

6/10 Okay

Stephanie

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
The apartment was totally equipped like home Th e only problem with my stay was the ants on the kitchen counter.
Stayed 2 nights in Apr 2022
Response from Bonita on Apr 26, 2022
Thank you so much for your review. It is our goal for our guests to feel at home while enjoying all the resort and St. Croix have to offer.

10/10 Excellent

Kari

Liked: Cleanliness, room comfort
Wonderful stay
We enjoyed our time on St Croix and the staff was very attentive. Pickle ball was fun
Stayed 5 nights in Mar 2022
Response from Bonita on Mar 21, 2022
Thank you so much for your review. We really appreciate the feedback!!

4/10 Poor

robert timothy

Disliked: Amenities
This was definitely not a plush resort. It was very aged and very over priced. I have stayed at old hotels that were much better. Would not stay there again.
Stayed 4 nights in Mar 2022
Response from Bonita on Mar 23, 2022
We are sorry you were disappointed, however, you chose a studio unit at Club St. Croix, which is a lovely 3 star beachfront resort, with vast ocean views, private balconies, full kitchens, Olympic size pool and a whirl-pool, tennis and pickle ball courts, and a restaurant on property, that is conveniently located within a 5 minute drive of grocery stores, numerous restaurants and historic Christiansted. Of the 2 beachfront resorts on St. Croix that we consider to be ‘plush’, the 4 star costs approximately $250+ more per night, and the 5 star, approximately $550+ more per night than you paid at Club St. Croix. Neither has a full kitchen and neither is all inclusive. We offer a good product at a fair price.

10/10 Excellent

Alsey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to town with a beautiful private beach. We loved our little condo with a kitchen!! The staff was also super nice and always helpful with our requests
Stayed 3 nights in Mar 2022
Response from Bonita on Mar 20, 2022
Thank you so much for the great review! We appreciate the feedback that you enjoyed your stay!

8/10 Good

Keon

Traveled with group
Liked: Cleanliness
The property is outdated. The sliding door to the terrace goes on and off the track. Hot water is very limited, and the power went out, twice. But, the property also had a nice grilling area that i used multiple times, a tennis court if thats your thing, and a pool wit a hot tub that i also used multiple times. And i have to mention the on propert beach, which was so so, and very windy. Honestly, overall i would stay at the property again because its quiet, it was clean, and the staff is very, very, nice. Free parking on property and a small restaurant with good food.
Stayed 4 nights in Mar 2022
Response from Bonita on Mar 9, 2022
Thank you for your review. We appreciate your comments. We will check that slider, and the hot water heater to see if it is on a timer, unless already reported to the front desk. Unfortunately we cannot control the tropical breezes. We are glad you enjoyed your stay overall.

8/10 Good

Pradeep Bhatia,

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Elisabet at the reception was very engaging and helpful. Could have been quieter but there was some work going on in the next room. Nice clean beach but couldn’t swim because of seaweed near the shore. No rental cars were available and had to use taxis which were unreliable and you could be passed on to other drivers. Waitress at Le Cuisinier at the resort was grumpy. Made us wait almost 90 minutes before serving dinner. No apologies offered. However manager Anika was very sympathetic and didn’t charge us anything.
Stayed 3 nights in Feb 2022
Response from Bonita on Feb 24, 2022
Thank you for your review. It was a very busy time, and there are limited resources, like rental cars, available on the island. We are sorry about the seaweed. It comes and goes depending on the winds and tides. We will pass your comments on to the restaurant. It is an independent lease, and I am sure they will appreciate the feedback from our guests.

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort
A great, no-frills place to stay
A great, no frills place. Our condo was pretty dated, but overall, the people were wonderful and it helped having a fantastic restaurant right there. Everything was clean and the grounds were spectacular.
Beautiful beach
The beautiful wild horses
View from our kitchen
Stayed 5 nights in Jan 2022
Response from Bonita on Jan 25, 2022
Thank you for review! We appreciate your kind words.

8/10 Good

sandra

Traveled with family
Liked: Amenities, property conditions & facilities
Some aspects of the unit are old. The appliances all looked original. The location is great and the unit faced the ocean. There were some hairs on the sheets on the bed and someone had dripped blood across the floor and on the stairs which hadn't been cleaned up. We could not get the pool gate to open with the code provided but only tried the one gate. The staff was very nice and helpful. It is close to the downtown area. There was a security person there keeping an eye on things. The food in the restaurant was good.
Stayed 2 nights in Jan 2022
Response from Bonita on Jan 25, 2022
We really wish you had reported the issues to the front desk when we could have done something about them. We are here to help.

4/10 Poor

Julie

Disliked: Room comfort
Skip this property
It was a dump. There was no hot water for the shower. House keeping service was limited. I wouldn’t recommend.
Stayed 8 nights in Dec 2021
Response from Bonita on Jan 5, 2022
This reservation was for a one bedroom unit and the reservation specified it would be for 3 adults. What the guest fails to mention is that, upon arrival, they requested a rollaway bed, which is not generally offered for the one bedroom units. The following day, staff noticed there were actually 6 adults staying in that one bedroom, one bathroom unit. We offered - and should have insisted – that per our policy, they either rent an additional one bedroom unit to accommodate the other 3 adults or they move to a 2 bedroom unit with a rollaway bed. But they insisted they liked the unit, they were comfortable, and did not want to pay more for their accommodations. We then offered to move them to another one bedroom with a king bed versus queen bed in order to give them more sleeping space. Still they literally praised the unit they were in and said they would make the space work. On day 3, they did report a lack of hot water, which was due to a tripped breaker, and it was ‘fixed’ immediately. Housekeeping is performed every other day on weekdays, and it was challenging to provide our normal quality of service in a one bedroom, one bathroom unit occupied by 6 adults and their luggage – twice the occupancy limit. Yet it was the holidays and we did our best to accommodate them. The guests’ departure was then delayed by one day because they had missed their flight. They made a subsequent reservation for that night only – a one bedroom, one bath with a king bed and a rollaway. They had already checked out of the first unit but the front desk was distracted and did not notice they had not returned the room key. The guests had been pleasant, and had only good things to say to us about the property, about the units and about the service, so we continued to work with them. The following day, housekeeping notified us the guests had apparently used BOTH units for their one night reservation, so part of their party stayed for free in the first unit by retaining that room key after checkout. Then they made their final departure from the property 4+ hours after the 11am checkout time without prior notification to the front desk. Still we were not motivated to officially report them until we saw the review. We feel it can only be due to their final request for yet another financial concession/discount - because of a short time without hot water, and housekeeping services that were challenged by the sheer number of persons and their belongings occupying a one bedroom, one bathroom unit, all the while saying how happy there were with the unit and the property and us.

10/10 Excellent

Gary Walter, Tampa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Club St Croix continues to be a fantastic place to stay. Beach is nice, pool and hot tub are great, staff is super, units are well taken care of. Darn good bargain. This was our 12th stay here and we will be back.
Stayed 9 nights in Dec 2021
Response from Bonita on Dec 24, 2021
Thank you for the great review! We greatly appreciate that you took the time to write it and are happy that you enjoy Club St. Croix and keep coming back!

8/10 Good

marianne kim

Liked: Cleanliness
Lovely property and great staff. Several repairs needed to unit such as poor shower water earth and curtains kept falling down
Stayed 5 nights in Dec 2021
Response from Bonita on Dec 10, 2021
Thank you for the review. We are glad you had a good stay overall. We will be checking the unit per your evaluation.

10/10 Excellent

Wolf Jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the private beach
Stayed 3 nights in Nov 2021
Response from Bonita on Nov 8, 2021
Thank you so much for your review! We are glad you enjoyed your stay!

6/10 Okay

jimmy

Business traveler
Disliked: Cleanliness, room comfort
Very dated, rooms dusty and dirty, no a/c or cable , had to switch rooms.
Stayed 2 nights in Oct 2021
Response from Bonita on Nov 8, 2021
Yes, the ceiling fan was dusty, and the air conditioner had gone out just at his arrival - it worked for the last guest. The cable was working, and there are instructions in the welcome package on how to turn it on. However, due to the air conditioner issue, the guest was immediately upgraded for no additional charge and never spent a night in that unit.

10/10 Excellent

Audrey, Teaneck

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping staff was super friendly the on-site restaurant was absolutely amazing!! I would recommend this place to anyone
Stayed 6 nights in Sep 2021
Response from Bonita on Sep 27, 2021
Thank you for the great review!! We are so glad you enjoyed your stay!!