Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
3.3 Service & staff
2.0 Room comfort
1.9 Hotel condition
They paid and stayed.
by Junito from St. Thomas, VI
Not to comfortable.Posted Mar 3, 2014
Location: The location of the hotel is excellent. it is located at the end of the town of Christiansted where all the shopping and food is located.
It was not the worst experience I've had but I think it could have been a lot better than it was. The bed was a King Size but the hardest bed I have ever been on. The pillows were practically none existent, flat and soggy. The bathroom is very small and the A/C made such a terrible noise all night that one could barely sleep. I would not recommend or be using this hotel again.
by A verified traveler
Close to beachPosted Jul 20, 2013
Pros: It was close to the boardwalk
Location: Nice location. Close to the boardwalk and restaurants. Five minute boat ride to the beach. Taxis are easily accessible.
We were the only two people in the entire hotel. There was no hot water for four days straight. We finally got hot water on the fifth day. There were five channels which all showed reruns from the 70s. The windows were not transparent, no view. The first room had a leak from the AC which leaked into the bathroom. No food on the premises, very dissatisfied.
for Everyoneby A verified traveler
Room for improvementPosted Feb 17, 2013
Positives: Extremely helpful and friendly staff. Very clean rooms. Great location. Negatives: Very basic room. Got woke up every morning around 7am by staff talking loufly outside the room. The air conditioning system was so noisy we could not sleep with it switched on so the room was stuffy. Wifi had limited access and was not working most of the time. Although breakfast was included it was very basic so we ate breakfast elsewhere. Overall: If the issues were to be addressed I would definitely recommend the hotel.
for Overnight Stay Before Destinationby Kyle
Posted Feb 16, 2013 on Hotels.com
for Business Travelersby A verified traveler
Ok needs updatingPosted Oct 21, 2012 on Hotels.com
Room was okay air conditioner very loud toilet wouldnt flush and knob on sick fell off couldnt get cold water.
for Business Travelersby Nancy from Florida
Ok for business travelers, location, location.Posted Oct 8, 2012
Pros: The people and their willingness to help in any way they could, what the hotel lacked in comfort the people made up for many times over.
Cons: The area around the pool was being worked on, kind of noisy in the morning, the room is not what you are used to but enough to me comfortable.
Location: Perfect location, closed to everything.
There on business I was told to stay there because of the location. The room was a bit run down but what the hotel lacked in luxury was more than made up for by the staff, great friendly people who went above and beyond to make me feel comfortable and safe. Specially Lenny, the man who helps you with your bags, he was a pleasure to deal with.
for Familiesby Bailey
Neil and Joyce never AGAINPosted Sep 13, 2012 on Hotels.com
People were very friendly. Pillows were like rag dolls and when I asked for another one that had guts in it I was given a small blanket to fold up and put under my head. Microwave oven down stairs in hall way, outside because office close at 10pm. Bathroom Mirror had so many spots in it that I could barely see myself. Shower drizzled and when asked to fix it, it drizzled a little faster. TV volume was like Charlie Brown on Steriods. No curtain on bathroom window. Curtain on bedroom window missing rods to keep it closed. When I called to asked when I could sign in I was told 30 minutes, then an hour, then two to three hours. The morning we were leaving, we looked in the refrigerator and discovered a box of ice cream, room was not cleaned thoroughly. The air conditioner was so low on the floor you got more noice than air. Breakfast was two buildings over, and it was not worth the effort in going to get it once we got there. Again, the people were extra friendly but the accomodations left a lot to be desired.
by A verified traveler from Miami Florida
Not what I expected!!!Posted May 13, 2010
Pictures from the Web are not what you actually see. We arrived at 2 pm and had to wait because the room was not clean. The bathroom door was locked. Cleaning crew usually arrived to our room at 4-5 pm. Rooms are not clean throughly. Pool was dirty. Cable had only 7 channels in our room. Had to walk 2 blocks to get to free continental breakfast. Internet went down for two days. Late checkout not permitted even after 5 nights stay and empty hotel. Hotel crew was very friendly. Really close to transition area.
by A verified traveler from chester county pa
not impressedPosted May 13, 2010
basic hotel...lacks anything resembeling a good standard hotel room, internet was off most of the time