Ratings based on 258 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Wow.

Posted Jul 22, 2014
Pros: Beach, staff, food.
We checked out a bunch of beaches around the island and snorkeled a lot of them. The beach at The Buccaneer was our favorite. Sea turtles, rays, lots of fish and coral. The staff was fantastic, easily the best we've ever experienced. From booking off-resort dinner reservations complete with drop-off/pick-up taxi, to hand written directions for excursions around the island. They helped with everything! Oh and.. the drinks aren't bad either.
4 out of 5
Recommended
for Couples
by A verified traveler

Best balcony view

Posted Jul 16, 2014
Pros: Charm and access to beach.
Cons: Update decorations and furnishings.
Location: You need a car. Crux an rum tour a must.
Great trip. Management upgraded us and gave us champagne for our anniversary. Staff is friendly and helpful. Joel at concierge office plans the sailing trips and snorkeling. A must!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tx

Off season visit

Posted Jul 12, 2014
Everyone was friendly and helpful the hotel was wonderful . The food was good except for one night sadly our last and it left a lot to be desired ! The nail salon could use some updating and be a little more upscale. Would recommend it if you like golf sea sports great views but not a very touristy island. Limited things off site of hotel or resorts.
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Old Charm with new world feel...

Posted Jul 9, 2014
Pros: Friendly staff and nicely situated.
Cons: plan staffing accordingly...
Location: near town and beaches
From the time we arrived at the hotel, Nikki at the front desk made us feel welcome with her smile and a nice rum punch. Everyone we encountered were nice but tried to have dinner the first night at the Mermaid was unpleasant and end up walking out. After we were seated, we didn't get someone to come over and take our order for at least 10 mins . As we watched other families who were there before us and not yet served for some time, we decide to leave and not go through the agony, so we left the resort to go to another restaurant, the scene was chaotic and short staffed...
5 out of 5
Recommended
for Everyone
by A verified traveler from odessa tx.

FANTASTIC

Posted Jul 8, 2014
Most wonderful place people atmosphere everything beautiful
5 out of 5
Recommended
for Everyone
by k from san antonio,tx

So glad we chose this hotel.

Posted Jun 18, 2014
Pros: The beauty of the grounds and the service.
Cons: Beds too hard.
Location: We toured the botanical gardens, rain forest and rum factory.
We had a very pleasant experience. The staff was some of the best I have experienced. Very friendly and efficient. Nothing we asked for was a problem for them and it was all handled with a smile. The facilities were beautiful and well cared for. The beaches were great. Housekeeping was efficient and hardly noticeable while providing excellent service. The only improvement could be more comfortable beds as we found it a little too hard. Overall experience was great.
5 out of 5
Recommended
for Everyone
by SMD from Kansas City, MO

Nice hotel, expansive property, beaches

Posted May 13, 2014
Pros: The views, walking trail, meals were fantastic with nightly music. Staff were wonderful.
Cons: Given the history in the hotel I think it's great the way it is.
Location: Good location, concierge helpful although due to never ending rain couldn't experience much of anything.
Great hotel if you can't leave due to torrential rains 90% of the time you are there. We had to stay an extra night due to seaplanes were cancelled to the other islands. They were helpful in accommodating us.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington dc

Went for wedding. Great resort, beautiful location

Posted May 11, 2014
Went for our wedding. The coordinator, Corrine, was excellent. The staff and resort was all we expected and then some. It's in a beautiful location and the staff certainly is happy to assist. The island itself is a little 'sleepy' and not much excitement but the Bucaneer was amazing. Highly recommend for Caribbean vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

I love my vacation in Buccaneer.

Posted May 6, 2014
Pros: Beach, see, view, room are good!
Cons: Food, room cleaning (not always good), some staff should be more attentive.
This is my third time in this place and I am planning to go next year.
5 out of 5
Recommended
for Everyone
by Val from St. Thomas, USVI

Nice resort with beautiful views

Posted Apr 21, 2014
Resort staff was great! Got to my room and quickly decided to run to the gift shop for water. Went to grab the ice bucket and was already filled prior to my arrival! Came back with bottled water only to find a pitcher full of ice water which was already there. Relaxed on my private patio and enjoyed a beautiful sunset with great ocean views. Housekeeping stopped by to see if I wanted my bed turned down too. The golf course is beautiful and there are so many places to walk and enjoy the views. It goes without saying, the beach was amazing! St. Croix has so many things to do and places to see. I encourage everyone to pay this beautiful island a visit on their next vacation.