Sauna

Reviews of Hecht

3 out of 5
Hecht
Hauptgasse 9, Appenzell, AI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 119 reviews" "
Rating 8 - Good. 33 out of 119 reviews" "
Rating 6 - Okay. 1 out of 119 reviews" "
Rating 4 - Poor. 1 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This was a really nice hotel. It was very clean and comfortable. Excellent location. Breakfast buffet was also very good. Our room was beautiful. It was directly across from the church. Be forewarned that the bells of the church chime throughout the day/night. One bell for 15 min after the hour, 2 bells on the 1/2 hour, three bells 45 minutes after the hour then on the hour. Ask for a room in the back. There was an issue with parking. One lot close to the hotel is one hour. The other lot closed after the weekend to set up for a celebration. Our car was towed. We paid $318 for the fine. The staff was polite, friendly and very helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Miae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2023

10/10 Excellent

scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and in a great location. Room was good with recent modern renovations to the bathroom.
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming and spacious accommodations in beautiful Appenzell. The deluxe triple room provided ample space for our family of three and allowed great views of the town. The staff were very helpful, offering us tips about local restaurants and attractions.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the hotel, we had a wonderful stay. The rooms were extremely clean and the staff was very nice. There were many shops and restaurants in walking distance.
Stayed 2 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good breakfast.
Stayed 2 nights in May 2023

10/10 Excellent

Semee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Kathy

Stayed 1 night in Aug 2022

10/10 Excellent

Rick, Trenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Very unique and warm feeling. The staff were wonderful. Nice breakfast offered in the morning. Close to everything in Appenzell.
Stayed 1 night in Apr 2022

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . Clean and spacious rooms. In the center of beautiful Appenzil.
Stayed 1 night in Sep 2021
Response from Thomas Ammann on Sep 28, 2021
Dear Janice, Thank you very much for your exceptional review. We are glad that you liked your stay at our hotel. Hopefully, we can welcome you another time in Appenzell. With best regards, Your Hecht-Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

thomas

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay for Appenzell travel!
Beautiful hotel. Great location. Our room was spacious and very comfortable. The desk hostess was lovely and welcoming.
Stayed 1 night in Jul 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, very clean and spacious!
Very friendly staff, rooms were very large and modern. Breakfast had a nice selection of local cheeses! Useful tip, minibar is in the hallway (honor system). One thing to know for very light sleepers, church bells ring all night in Appenzell (and church is across the street :). Overall excellent and will stay there again!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but very nice and good to be upgraded to a suite
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was clean, comfortable & quiet...the staff was helpful & responsive
Stayed 2 nights in Sep 2018

10/10 Excellent

Tom, Sierra Madre, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received an upgrade to a junior suite. Very spacious and comfortable.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel & breakfast; check-in time not accurate
The hotel was very clean and had nicely updated rooms. Breakfast was yummy and coffee was delicious. Appenzell is very small and so this hotel is well situated to all amenities- train station, restaurants, tourist office. We arrived on a Saturday and, to our surprise, a lot was closed in town. However, we wanted to hike up Ebenalp so decided we’d check into the hotel quickly and be on our way. When we booked Hotel Hecht online, it said check-in started at 7am.We specifically looked for a hotel that had either early check-in or luggage storage because we were coming straight from the airport that morning. When we arrived around 10am we were told check in wasn’t until 3 Pm. When I showed them the booking they said there weren’t any rooms ready (which was unfortunate, but I understand) but that we could leave our luggage in a room by the main entrance. This room was not locked and the door was wide open, despite another couple storing their luggage in there. We weren’t comfortable leaving it unlocked, especially since the front desk isn’t always staffed, so, reluctantly, we took our backpacks to Ebenalp with us on a hike. The hike was pretty strenuous and the luggage made the trek even more difficult. Unfortunately, I ended up with a knee strain because of the downhill hike with the backpack. We didn’t want to waste a whole day to check in at 3PM, but my injury has really put a damper on the latter parts of our trip
Stayed 1 night in Jul 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
Very helpful receptionist. We showed up after hours and our keys were wait for us at the counter. The receptionist even came to great us (even tho it was after hours) and was very helpful providing information about the local area. Room was clean and comfortable!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, comfortable bed and wonderful breakfast! I loved the soft boiled eggs, perfectly cooked and present with a hand-knitted cap. The staff was friendly and helpful. We really enjoyed our stay.
Stayed 2 nights in May 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Breakfast was amazing, very attentive breakfast service. Other than the church bells the hotel very quiet and clean. Very well kept. Great location. General manager very accommodative, flew all night she allowed an early check-in put us in room away from the bells. Shower was great. Although didn't have a restaurant for dinner they had a sister hotel not far away with great food. Hecht gave us drink voucher for free drink to encourage us to go there. It was worth it. Good parking nearby. Very nice people wouldn't hesitate in staying there again.

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious for the family room of 3. Staff is friendly and helpful.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but church bells ring loudly and often
As others have said, the church bells are loud and ring often--every 15 minutes, in fact. I even counted about 130 rings at 6:30 a.m. While this is no fault of the hotel, if you are a light sleeper you may want to choose a hotel farther from the church.
Stayed 2 nights in Aug 2017
Yes thats true. We are in the middle of the city centre with a church. But the hotel has also rooms facing the backside. Just ask at reception. Hotel Hecht

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel conveniently located, Great breakfast
Location of this hotel to the Bernina Express/Glacier Express train station is super convenient. Hotel is located on edge of old town and rooms were clean and quiet, even though you face the streets in some rooms. Check-in/Check-out was convenient and breakfast that is included is one of the best we enjoyed on our 16 days in Switzerland
Stayed 2 nights in Aug 2017

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
All good. Great location. Comfortable. Terrific breakfast. Very convenient to the rail station—3 short blocks/5 minute walk max.
Stayed 1 night in Aug 2017

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & staff, but room hot
We stayed here 3 nights and loved the room which had its own huge top level patio/balcony (room 460). Beds were comfortable with a very nice size new TV. Bathroom was large and updated and the breakfast had a daily good variety of items with fresh eggs to order available in the shell. Location very close to public parking which is a bit annoying to have to feed a meter each day from 8 am to 8 pm. The rooms do not have their own fridge but they do have a community mini bar where you can take cold drinks including beer for 4 CH on the honor system. Staff were extremely helpful and got us buckets of ice several times per day as they do not have an ice machine available directly to guests. The only real negative was that their really is no air conditioning, certainly the guest can change. As it was in the 80's during our stay, the room was hot and they do not have any fans in the room or available for use. I realize they probably don't need air conditioning often, but it would have made a big difference in the comfort for our trip. Overall loved the hotel.
Stayed 3 nights in May 2017

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEst Place
Our stay was great ! The staff was great especially Sandra and Carry .

10/10 Excellent

Lori, Highlands Ranch, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a lovely town
We had a wonderful stay at the Hecht Hotel in Appenzell. The rooms were huge by European standards, and the bathroom was incredibly large with both a bathtub and separate shower. Everything seemed brand new--the furnishings and window treatments were spotless. The included breakfasts were excellent and the staff very helpful. We asked for ice each night and it was brought to our room. We stayed 3 nights and had a fantastic time exploring the area. If you stay at least 3 nights, you get an Appenzell Card good for free train travel in the region (buses, too) and some free rides on mountain cable cars and an alpine slide. This saved us quite a bit of money--basically paid for one night's stay. There was also internet included for no extra charge, and it was fast and reliable. We would totally recommend this hotel to anyone. One previous reviewer had an issue with the church bells ringing across the street, but we didn't hear them at all. We do sleep with our windows closed, and use a white noise app on our phone, but we truly didn't hear the bells. We also had a room in the back of the hotel--if you had one directly across from the church (front of hotel), you may hear them more. You can always request a room in the back if you think it might bother you. There is no A/C, so if you're there in the summer, you may want to leave your windows open at night. Also, we were told the bells don't ring after 9 pm and we never heard them before 8 am, when we were eating breakfast.
Desk area (opposite bed)
Bed
Sink area. Bathtub across from sink, shower in one corner, toilet in corner by window
Hotel front

10/10 Excellent

Sandy, Chicago area, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely sray
Beautiful room in central location. Wonderful breakfast. Would stay there again.

10/10 Excellent

Mike, Washougal, Wa. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appenzell
Were only able to stay here for one night, next time we'll stay at least 3-5 nights.

10/10 Excellent

T Keith, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, super friendly staff
The location is GREAT on the main road in Appenzell. The staff is super friendly and helpful in suggestion things to do. The breakfast was very good as well. The only to be aware of (which wasn't a negative for us) is the Church right across the street rings its bells until pretty late and again at 6:30 am. They are awesome bells, but very loud. That being said, my wife is a light sleeper and this didn't seem to bother her. It did wake me at 6:30 am however, but that's not a problem if your an early riser. Overall I would HIGHLY recommend this hotel. It's not the Ritz, but its super comfortable and quaint. I would definitely stay there again.

10/10 Excellent

Mark, Lubbock, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
This place was excellent. The staff were so friendly and helpful. The breakfast was so good. All of the different cheeses of Appenzell were there at breakfast. We were given a welcome beverage upon our arrival. The hotel is directly across from the old town church and on the main street. It was like a fairy tale. The rooms were spacious and immaculately clean and the shower in the bathroom was very state-of-the-art.

8/10 Good

Susan P, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid stay - incredible Appenzel!
Splendid stay! I couldn't have asked for a nicer welcome, a cleaner nor more comfortable room for my first visit to my Grandmother's birthplace: Appenzel. Lovely people, and breakfast was lovely, too. The only thing that made me nervous, realizing my room opened directly onto the big Catholic church and it's chiming bell, was that it might go on all night long. Rest easy, they don't ring chimes after the 9 o'clock, or was that the quality of those double-pane windows? ; ) Highly recommended!

8/10 Good

Tim, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rainy weekend but lovely to be in the mountains.
had a very pleasant stay,complements to the staff they made us feel at home.

10/10 Excellent

Jean, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Appenzell
Fantastic hotel right along the walking tour of Appenzell. Perfect for any vacation.

10/10 Excellent

Gautier, Montreux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb in general
Superb in general, a very good extension of experience in Appenzell, including complimentary drinks n biber. There's an art piece in front of the hotel in the middle of the street, best restaurant in town(by trip advisor n real experience supports it) and the beer factory/museum right across the parking of the hotel.

10/10 Excellent

Konstantin, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
This hotel has to be at least 4 stars rated! Perfect value for the money, large and nice rooms

8/10 Good

Lee Mailer, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Switzerland
We all know how Switzerland likes to charge triple what everyone else in the neighbouring countries do. I guess if I have to pay $350 to $400 per night for a place to sleep, this hotel would be one of my choices. Good breakfast, friendly staff and located in an amazing area of Switzerland. I would keep going here if it didn't cost so darn much. Unfortunately, I probably won't be returning.... It's just to much $$$ to justify.

10/10 Excellent

Fi G, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly, central location
Smashing place. Such friendly staff. A short walk from the station - easy to drag suitcases. Good sized rooms. Received a voucher for a free drink each at their partner hotel in the next road. The bells were in evidence from the local churches - but it was Saturday evening. Not nearly as bad a noise as i was expecting from other reviews. Didn't ring through the night! Plentiful breakfast.

10/10 Excellent

John, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
We loved this hotel and the staff. Close to the train station and the main shopping and sights, the hotel was perfect for our visit to this wonderful Swiss village. The staff were terrific in every way and made our last two days of a two week Switzerland vacation complete!

10/10 Excellent

Rhonda Kehl, Windsor, Ontario ,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 10 day in a Fantastic Village
I was greeted with a very Friendly ,knowable,young woman,whom what and showing personal care when she never saw me at Breakfast for two and called to see if I was Ok! That was a very Special touch. The referral I read in Canada when I booked ,they had mentioned only problem was bells, I assumed cow,or sheep bells which I,enjoy at night but to my surprise it was Church Bells,and I was her for all of Easter Weekend those are Bells from the Catholic Church! A Ringing of Joy! After a couple nights I could sleep threw them,walking the village at night alone ,No Problem! Everywhere I found and met many friendly people,to the point I didn't, want to leave the village. Everything in walking distance or if you stay 3 days you get free pass for bus and mountain tours and many museums perfect deal for Free which costs usually. Excellent Place I will be back next year! Thank You for Exceptional service!! They are a Partnership with the Romanik Hotel Santis where the evening meals are fantastic! Breakfast at Hotel Hecht was abundant with many varieties at everyday breakfast,close to train station 200 metres walking. Rhonda. K.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in traditional Switzerland
This was a last minute booking and it ended up being one of the best places we stayed in during our entire trip. Very spacious room and friendly staff in "traditional" Switzerland. The church next door began ringing its bells aggressively at 8 AM but when in .....

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dana, Guelph, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hect
Hotel Hect was an absolute pleasure to stay. Friendly staff, superior clean rooms and class. Thank you!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice looks like very recently renewated hotel with taste and good service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Gérald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Bernard

Stayed 1 night in May 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023