Ratings based on 463 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted May 26, 2015
I was nervous about staying after I read some of the previous reviews but my worries were for nothing. We had a very nice stay and found our room to be quite comfortable. The carpets were a little more stained than I would have expected but overall it was a good experience.
for Everyoneby A verified travelerfrom B
Nice Hotel, great locationPosted May 4, 2015
Hotel staff were friendly and considerate. The room was large and comfortable. Rug needed shampooing. We were there for the St. George 1/2 Ironman and the place was packed but all guests were quiet and considerate. Will go back.
by A verified traveler
Posted Apr 1, 2015
Stayed for four nights. Came back one night after being out of the room all day and found that the beds had been made, but there were no clean towels and the trash cans had not been emptied. It took two calls to the front desk and two trips to the room by the hotel staff to get clean towels. I emptied the trash cans myself. Disappointing!
by A verified travelerfrom Fort Worth, TX
Out of the ordinary for this chainPosted Mar 31, 2015
Pros: Location, price point
Cons: New mattresses and bedding
I have stayed a number times at Hilton Garden Inns, and am sad to say that this was not the experience I have generally come to expect. The matress was quite uncomfortable, as noted by both my wife and myself. The sheets and bed cover were also worn and unpleasant. The staff was nice, and the location was convenient. .
by A verified traveler
Posted Mar 29, 2015
Cons: Clean it up
The room was not clean. Dirty carpets and bathroom not overly clean
for Familiesby A verified traveler
Just OKPosted Mar 3, 2015
My stay at the Hilton Garden Inn was less than satisfactory. The beds are supposed to be adjustable, but after a long drive, my kids had fallen asleep and when I settled into bed I found that the knob for my bed was broken so I couldn't get it to adjust. Usually I prefer a firm mattress, but this one was extremely firm with no give whatsoever. I didn't call the front desk because the kids were already asleep and I didn't want to wake them. Unfortunately, I didn't sleep hardly at all and I wish I would have just driven through the extra 5 hours home. Maybe if I had gotten a bed that actually adjusted, I might have given a higher rating, but that left a very difficult impression to overcome.
for Everyoneby A verified travelerfrom florida
Nice hotel with easy access to airport.Posted Mar 1, 2015
Nice clean hotel with amenities including restaurant in hotel for easy access meals. Friendly employees.
for Business Travelersby A verified traveler
Sheet issuesPosted Feb 26, 2015
The bed sheets had lots of tiny chums I don't know if it's a powder detergent or what but that was uncomfortable.
for Business Travelersby WADEfrom Utah
Horrible Beds!Posted Feb 25, 2015
The beds ar horrible!!! The bed has an air adjustment and it loses pressure throughout the night. It was like sleeping in a hole:( I've complained about it in the past with no remedy. Stay at another hotel.
for Couplesby A verified traveler
Less for your money!Posted Feb 11, 2015
I've stayed here several times before and I have to say that it has truly gone downhill. I felt that I should have gotten more for my money. Their price was higher than a nearby hotel who includes breakfast at a lower rate and the room condition was not as nice. The elevator looked like it had not been cleaned for days. The room had several chips in the walls and was even peeling in one spot. The carpet had huge stains all over - although it was vacuumed. The sleep number bed was OK. The front desk service was very friendly. Overall: I will not stay here again.