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Reviews of Hilton Garden Inn St. George

3 out of 5
Hilton Garden Inn St. George
1731 S Convention Center Dr, St. George, UT

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 100 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to I-15 and a quick drive to the big national parks. Staff was extremely friendly - the hotel isn’t new or particularly nice but it’s very comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very attractive and clean property.
Stayed 1 night in Apr 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, rooms have every thing you need, and the staff is very nice, knowledgeable, professional. The property looks great very clean and very convenient for food and services.
Stayed 1 night in Mar 2024

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and sports bar were short walk. Parking was limited
Stayed 1 night in Mar 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, the only negative factor was a mediocre breakfast that we had to pay for.
Stayed 1 night in Feb 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the breakfast was complementary, with the price we paid for the room.
Stayed 3 nights in Feb 2024

10/10 Excellent

nic

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 1 night in Feb 2024

6/10 Okay

Darrell L.

Traveled with partner
Liked: Staff & service, property conditions & facilities
The bed was not comfortable at all very hard. Room was good
Stayed 1 night in Feb 2024

8/10 Good

Leeann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Jan 2024

8/10 Good

Randolph

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to stay at the location of a conference.
Stayed 1 night in Jan 2024

8/10 Good

Patricia

Liked: Staff & service
Web said room service which was not. Had to go to front desk order food front desk called our room when ready and we came down to pick up. Don’t say you do when you don’t. You seemed to be short staffed, understand, but say so when we check in. Staff was good.
Stayed 1 night in Jan 2024

10/10 Excellent

Jami

Stayed 2 nights in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice people
Stayed 1 night in Jan 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff was friendly. We enjoyed breakfast at their restaurant and dinner in the lounge. I used the hot tub three times over two days. It was just minutes from Snow Canyon (go there!) All-around great stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
It was very nice , we would stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great, people rxceptionally friendly However shower was not useable Room 301
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023

8/10 Good

Linda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were concerned that someone kept propping the door facing the pool open. We removed the brick several times but someone kept propping it open again.
Stayed 1 night in Nov 2023

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel, but it’s not hotel I would consider a Hilton. Some of the areas were nice, but others needed work. There were pets everywhere and front counter person wasn’t able to tell me if pets were in my room or not. They said they don’t have designated rooms for pets. I have allergies, and I could tell when I walked into this hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were very friendly and helpful.
Stayed 4 nights in Nov 2023

8/10 Good

Brian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice room bed kind of hard
Stayed 1 night in Nov 2023

6/10 Okay

Melva

Traveled with family
Disliked: Staff & service, property conditions & facilities
Expensive for an average hotel. Misleading information. It said it included breakfast but it was available if you wanted to pay extra for it but not included. The pool was outside and too cold to use. I searched for indoor pool and this came up.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathleen M

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and pubs areas. Nicely appointed bar.
Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Wanda

Stayed 3 nights in May 2023

10/10 Excellent

Shelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved the pool
Stayed 2 nights in Oct 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 elevator was not working
Stayed 4 nights in Oct 2023

8/10 Good

Sarah, Cedar City

Liked: Cleanliness, property conditions & facilities
Despite a large contingent of guests, only one elevator remained operational througjout my stay. I waited 20 minutes in the restaurant for the waitress to take my order. Tables remained unbussed (one customer cleared the table and washed it himself). This weekend st. George had been the sir of the Wirld Senior Games. It appeared that management had failed to plan (only 2 servers were taking orders; people who had NOT taken orders were confusedly trying to deliver breakfasts to the wrong customers. I have previously stayed at this Garden Inn, and am now having second thoughts about another stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Bryan, South Jordan

Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Dixie Convention Center
Stayed 1 night in Oct 2023

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Oct 2023

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
My only concern was the toilet in my room flushed very slowly & at times I had to wait for it to fully cleared. Room 301
Stayed 8 nights in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a couple nights stay room was clean and easy to get to staff was also friendly
Stayed 1 night in Sep 2023

6/10 Okay

Gary

Traveled with family
Liked: Staff & service, property conditions & facilities
Air conditioner was extremely noisy, Shower curtain needed to be replaced. Mini fridge was damaged.
Stayed 1 night in Sep 2023

6/10 Okay

Steve

Liked: Staff & service, property conditions & facilities
This property is okay. Its slightly below average for a Garden Inn. The bathroom wasn't as clean as I'd expect (dirty floor). The bed had some exposed plywood. Front desk staff were lukewarm. Still, not bad for the price. Its just that there are a lot of other options in the area. I stay primarily at Hiltons all over the world for both business amd pleasure, so I feel that my comparison is pretty well informed.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lori

Stayed 1 night in Sep 2023

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and the hotel staff is nice. I don’t love that they don’t clean your rooms unless you ask. Kind of why hotel stats are nice because you get fresh sheets and towels everyday without making a special request.
Stayed 4 nights in Sep 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. The room was great, even the towels were fluffy and soft, great water pressure in the shower. The only complaint I have is that even though I only stayed one night, the morning of check-out, housekeeping started knocking on my door to come clean the room at 8am and woke me up and then came back again at 9am when I was trying to shower and get ready.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 3 nights in Aug 2023

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Centrally located and easy to get to off of the interstate. Hilton Garden Inns are usually top-notch and this was no exception minus one issue -- the air conditioner in one of our two rooms went belly-up during the night and it was unbearably hot. It was not convenient to move rooms in the dead of night, so it made for a very uncomfortable stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Robert

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
So so
Has to switch rooms. First room was top floor with a lot of noise coming from the roof all night. We woke up no cold water in shower in the morning, only scalding hot, so we couldn’t shower before our day out. Got new room after 3pm and this second room needed a new shower head. Maintenance came and replaced so we could final take showers.
Stayed 2 nights in Jul 2023