Ratings based on 330 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
by A verified traveler from utah
DisappointingPosted Mar 3, 2014
Cons: Room cleanliness and room odor.
The room smelled aweful, the furniture is very old and dirty, room service never came to make the beds or provide new towels, the walls, doors, light switches were so dirty it looks as if they haven't been wiped down in years. Completely gross.
by Charles from Utah
Hotel disappointmentPosted Mar 2, 2014
Pros: I did not talk to the motel clerks
Cons: To me Howard Johnson has always been rated as one of the best, but I was very disappointed with this experience.
Location: Everything was great around the hotel.
1. Not allowed to cancel even in an emergency. 2. Facilities were falling into disrepair. 3. toilet would not flush properly,
by A verified traveler
no.Posted Feb 21, 2014
the heater was to hot all the time. there was not eneth plug ins. the rather was not working. do I hath to go on.
by John from Boise, Idaho
Howard JohnsonPosted Feb 10, 2014
Pros: Absolutely nothing
Cons: Everything from management on down.
Was absolutely the worst hotel I have ever stayed at. Was accused by management of writing on the walls because the maid had went into the room without verifying which room it was. When confronted the management was completely rude and couldn't care less about any complaints we had made. Shuttle staff stays in the hotel and makes so much noise at night but when management was approached they said we weren't wrong but the are a business and couldn't do anything about it and to deal with it.
by Roberto from Denver, CO
Could stand some serious updatingPosted Jan 6, 2014
Pros: Not much
Cons: Room cleanliness and overall updating (carpet, beds, paint, etc.)
If this motel had been cheaper I might have expected the level of wear and tear these rooms have had. However, seeing as there are a gazillion places to stay in St. George, UT, these days, and most at comparable prices, I'd have to venture we made a mistake choosing this location. It was OK, and only passably so, for one night, but pretty beat all the same. Sorry, HoJo … never again in St. George for us.
for Everyoneby AnGelazMomMiE from Nevada
Nice hotel....good breakfast.Posted Jan 1, 2014
Pros: Continental Breakfast
Location: Lots of shopping stores and restaraunts nearby.
Had a good check-in experience. Hotel staff was friendly. I didn't get my downstairs room as I requested but it's ok. Breakfast was good.
for Everyoneby Patrick from Minnesota
Very nice, but a little noise from freeway.Posted Dec 31, 2013
Pros: Cart at front dolor for bringing in your luggage.
Location: Only there for the night.
Some truck noise from freeway, but nothing to worry about.
by ELWOOD from UTAH
DISAPPOINTEDPosted Dec 14, 2013
Cons: FIRST BETTER MAID SERVICE SECOND IF YOU OFFER CONTINENTAL BREAKFAST OFFER ONE THAT PEOPLE WOULD WANT TO EAT
WHEN WE ARRIVED IT WAS LATE ROOM ALREADY PAID FOR WITH NO REFUND NOT EVEN SURE IF I COULD GET A ROOM SOMEWERE ELSE FOUND CANDY WRAPER AND OLD CHAPSTICK CONTAINER BETWEEN BED AND NIGHT STAND NO ICE WHEN I TOOK A SHOWER THERE WAS A LOT OF DIRT ON TOP A SHOWER WALLS THE NEXT DAY WHEN WE WENT FOR BREAKFAST VERY PATHETIC THE MILK WAS WARM ONLY ONE KIND OF CEREAL OVER COOKED GRAVY FOR THE BISCUITS SO WE LEFT AND FOUND A PLACE TO EAT AND HAD TO SPEND ON BREAKFAST THAT WE COULD HAVE ATE AT THE MOTEL IF IT WOULD HAVE BEEN GOOD OVER ALL WE WERE VERY DISSAPPOINTED AND WHEN WE TRIED TALKING TO THE DESK CLERKS THEY WERE VERY HARD TO UNDERSTAND AND DID NOT ACT TO CONCERNED
for Familiesby Rafael Navas from Toluca
VERY BAD SERVICEPosted Dec 5, 2013 on Hotels.com
BED I NEDD TO CHARGE TO THE HILTON GARDEN IN FRONT BAD SERVICE AND DE HOTEL IS VERY OLD AND COOL
for Familiesby Steven from Idaho
It worked finePosted Dec 3, 2013 on Hotels.com
great location the rooms were good. Would stay here again