Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay, very clean

Posted Apr 11, 2015
Pros: Clean, and comfortable.
Cons: The breakfast coupon - chose to pay extra for it with my room cost to have breakfast included (about $20); I only got $20 OFF cost of breakfast - lame
Location: We visited with friends and went out to eat.
I had a good stay at this hotel - the room was very clean and hotel staff were nice. I was not particularly pleased to learn that when I 'added breakfast' to my stay when booking, which added about $15/$20 to my room cost, that I was actually just going to get a coupon for $20 off the cost of whatever I had for breakfast...
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Mar 25, 2015
Motel was very clean and comfortable. Staff was extremely pleasant and helpful. I look forward to my next stay at this holiday inn!!
Comment from Hotel Management
Mar 26, 2015 by Norman V., Hotel Management
Dear Traveller: Thank you for your comments, they are always appreciated. We are glad to hear you found your accomodations clean and comfortable and received pleasing service from our Team members. We do look forward to your next visit. Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 17, 2015
Pros: everything
Location: location was perfect for what we had to do
Excellent , it has been quite awhile since I stayed there, but it was excellent. would reccomend it to anyone. hope to stay there again sometime soon.
Comment from Hotel Management
Mar 19, 2015 by Norman V., Hotel Management
Dear Lew: Thank you for your comments, they are always appreciated. We are thrilled to have you back and that you enjoyed your stay. We do look forward to your next visit and trust it can just as pleaseing as this stay was. regards, Norman V.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Nice hotel near to a snowy field

Posted Feb 19, 2015
Pros: Location
Cons: All was fine for me
Location: Central to offices, stores, the airport as well as places just for tourists
The Housekeeping staff and Agents at the Front Desk were so super. I was great to have a restaurant on premises with a trifecta of beautiful huge blizzards!
Comment from Hotel Management
Mar 12, 2015 by Norman V., Hotel Management
Dear Mikki: Thank you for your comments, they are always appreciated. We are glad to hear you enjoyed your stay and apprecited the service received from our Team members. We look forward to your next visit. regards, Norman V.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nl

Quiet..comfy

Posted Feb 9, 2015
Needs some updates but quite comfortable. Pillows were super comfy.
Comment from Hotel Management
Mar 12, 2015 by Norman V., Hotel Management
Dear Annie: Thank you for your comments, they are always appreciated. We are glad you found the accomodations comfortable and you enjoyed our new Branfed pillows. We look forward to your next visit. Regards, Norman V.
4 out of 5
Recommended
for Everyone
by A verified traveler

Did the trick

Posted Jan 7, 2015
Pros: Comfortable bed.
Location: Went to Portabello restaurant in the evening. Absolutely lovely.
Only had one night stay. For the age of the hotel is was quite pleasant, staff were friendly and the room was clean. Bed quite comfortable. Found the layout of the bathroom a bit odd (toilet and tub in a VERY small room and sink across the hallway, but all in all a nice stay. No benefit in getting the breakfast for an extra $20 as all it did was give you a $20 voucher for East Side Mario's. But of disappointment.
Comment from Hotel Management
Jan 13, 2015 by Norman, Hotel Management
Dear Traveller: Thank you for your comments, they are always appreciated. We are glad to hear you enjoyed your accomodations and the comfort of your bed. We pride ourselves in using the Simmons Beautyrest Grandseville sleep set. We thank you and look forward to your next visit. Regards Norman V.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom United States

Nice Hotel

Posted Dec 22, 2014
Pros: Clean room, onsite food and pub. Free wi-fi.
Cons: The hotel lobby could use some updating and the property could use some updating and cleaning in the central areas-lobby, halls, elevator carpet, etc)
Location: The location is centerally located to the government buildings, office parks and is only a short cab ride to downtown.
This is a nice hotel that is moderately priced with an excellent staff. The room was clean and the on site restaurant and bar were terrific. I stayed several nights and enjoyed not having to leave the hotel for dinner or drinks. The room was clean, staff pleasant, and would definately stay there again. One of the other benefits to this property is that the local cabs use this property for staging before calls which means there is ALWAYS a cab onsite ready to take you whereever you need to go. No waiting.... Plus, free Wi-fi.
Comment from Hotel Management
Dec 30, 2014 by Norman, Hotel Management
Dear Road Warrior: Thank you for your comments, they are always appreciated. We are glad to hear you enjoyed the comforts of our hotel, location and service. We are also looking forward to our next set of renovations at the property. Having free Wi-Fi is something guests look for and we are pleased you could avail of this service. We look forward to your next visit. Regards, Norman V.
5 out of 5
Recommended
for Couples
by A verified traveler

Great stay!

Posted Dec 18, 2014 on Hotels.com
Front lobby staff very friendly and efficient. Room was very clean. The bed was one of the most comfortable that I have ever slept in while staying at a hotel. We called the front desk for a cork screw and they came up with it in about 2 minutes. There was a lot of noise outside the building in the morning as the hotel is on one of the busiest intersections in town. Having the restaurant was very convenient as I was able to surprise my boyfriend after dinner with the room.
Comment from Hotel Management
Feb 28, 2015 by Norman, Hotel Management
Dear Guest: Thank you for your comments, they are always appreciated. We are glad to hear you found our Team members friendly and that your your accomodations were clean and comfortable. We receive many comments on our beds, as we pride ourselves in using the Simmons Beautyrest Grandseville sleep set. We look forward to your next visit. Regards Norman V.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2014 on Hotels.com
3 out of 5
Recommended
for Families
by Donnafrom British Columbia

Good spot- but a bit tired and dusty.

Posted Oct 26, 2014 on Hotels.com
I stayed here due to its location to the Airport. With me were two ladies in theit 80's and they also were disappointed with the cleanliness of the hotel. It is a tired spot, and it needs some TLC. The rating on Trip Advisor were correct. It was available and that is why I chose it, as others were not. Normally the H.I. is a dependable hotel, but please freshen this one up.
Comment from Hotel Management
Jan 3, 2015 by Norman, Hotel Management
Dear Donna: Thank you for your comments, they are always appreciated. We are sorry that you did not find your stay as comfotable as you would have expected, for this we are truly sorry. We do look forward to our next renovation phase here at the property. We are currently building a new fitness centre, indoor pool and water slides which we anticipate to open summer of 2015. Once again, thank you for taking the time to write us. Kind regards Norman V.