Lobby

Reviews of Ramada by Wyndham St. John's

3.5 out of 5
Ramada by Wyndham St. John's
102 Kenmount Rd, St. John's, NL

Reviews

8.4

Very Good

Rating 10 - Excellent. 442 out of 1010 reviews" "
Rating 8 - Good. 371 out of 1010 reviews" "
Rating 6 - Okay. 130 out of 1010 reviews" "
Rating 4 - Poor. 44 out of 1010 reviews" "
Rating 2 - Terrible. 23 out of 1010 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean room with lots of space. It had everything we needed. Great staff..
Stayed 2 nights in Mar 2024

4/10 Poor

Rodney

Very noisy
Stayed 1 night in Mar 2024
Response from Office Manager on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and very clean. The room was spacious and had fridge, microwave and coffee pot.
Stayed 1 night in Mar 2024
Response from Office Manager on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jessica, Happy Valley-Goose Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2024
Response from Office Manager on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Michelle

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Office Manager on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

DAVE

Staff were great, the hotel overall is just old and outdated needs a major facelift.
Stayed 1 night in Mar 2024
Response from Office Manager on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are hard at work on renovations to our hotel. Our guest rooms are currently receiving new contemporary furniture and a sleek modern laminate flooring. With many more upgrades planned for the near future, we hope you drop by again soon to see what we’ve been up to.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Tanya

Liked: Staff & service
The staff were awesome, super friendly and helpful but on the website it shows they have a restaurant and bar however it’s not open to the public or to paying guests staying there. They use it to feed the immigrants.
Stayed 3 nights in Mar 2024
Response from Office Manager on Mar 25, 2024
The on-site restaurant closed in March 2020 due to the global pandemic, and unfortunately has yet to reopen.This is made clear on Expedia and other online presences, including our own.The space has been rented by an external caterer for a private group, and therefor not available to the public.Any insinuation, intended or otherwise, is in poor taste.We hope you enjoyed your stay in St. John's!

4/10 Poor

P.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was wonderful, room was very clean. This hotel advertises on-site restaurant services and apparently, for the past few years, there has not been any. The entire building is "tired" and in need of an upgrade. Expedia should stop advertising a restaurant for this hotel.
Stayed 4 nights in Feb 2024
Response from Office Manager on Mar 12, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We removed the restaurant as a listed amenity upon its closure.Please rest assured that we are working diligently to bring back food service to our list of amenities. Our recently installed Food Mart is only the first step toward being better equipped to serve your needs.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Chanuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Office Manager on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Brooke

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water damaged ceiling. Dated and loud. Poor gym facilities treadmill and TV broken. No equipment. TV in room small.
Stayed 2 nights in Feb 2024
Response from Office Manager on Feb 26, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are hard at work on renovations to our hotel. Our guest rooms are currently receiving new contemporary furniture and a sleek modern laminate flooring. With many more upgrades planned for the near future, we hope you drop by again soon to see what we’ve been up to.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Colleen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very comfortable
Stayed 1 night in Feb 2024
Response from Office Manager on Feb 26, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Office Manager on Feb 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Office Manager on Feb 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Ross

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024
Response from Office Manager on Feb 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Office Manager on Feb 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Pamela

Stayed 1 night in Feb 2024
Response from Office Manager on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Michelle

Traveled with family
Disliked: Staff & service, amenities
This property's web site list dining as one of its amenities, the dining room has been closed for 4 years. The staff did not address the closed dining room at check in, there is not a sign to tell you the dining room is closed.
Stayed 1 night in Feb 2024
Response from Office Manager on Feb 13, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are working diligently to bring back food service to our list of amenities. Our recently installed Food Mart is only the first step toward being better equipped to serve your needs.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Danielle

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Very noisy the 2 nights we stayed there. Rooms are very very dated. Hotel needs major renovations and complete overhaul.
Stayed 2 nights in Feb 2024
Response from Office Manager on Feb 13, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are hard at work on renovations to our hotel. Our guest rooms are currently receiving new contemporary furniture and a sleek modern laminate flooring. With many more upgrades planned for the near future, we hope you drop by again soon to see what we’ve been up to.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accommodating
Stayed 1 night in Feb 2024
Response from Office Manager on Feb 23, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast easy check in .
Stayed 1 night in Feb 2024
Response from Office Manager on Feb 13, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Jennifer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not at all as advertised, no restaurant no bar on site, the room was not even what they said
Stayed 1 night in Jan 2024
Response from Office Manager on Feb 6, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are working diligently to bring back food service to our list of amenities. Our recently installed Food Mart is only the first step toward being better equipped to serve your needs.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay …over all was a good few nights ..would’ve like a extra sofa chair to sit with my wife ,and a shower safely bar would be nice in the bathroom…but I give it 5 stars ⭐️…thanks ….Mr & Mrs Turner
Stayed 2 nights in Jan 2024
Response from Office Manager on Feb 6, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Raymond

Close to the mall
Stayed 2 nights in Jan 2024
Response from Office Manager on Jan 8, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Mridul

Stayed 14 nights in Dec 2023
Response from Office Manager on Jan 8, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Office Manager on Feb 6, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Ivy

Business traveler, Traveled with family
Beds very comfortable clean
Stayed 1 night in Dec 2023
Response from Office Manager on Jan 8, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Hubert

Stayed 2 nights in Dec 2023
Response from Office Manager on Jan 8, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay
Stayed here overnight when picking up our son and daughter at the airport. We brought our dog and there were no problems with that. The room was large with a separate comfy chair and roomy enough to accommodate our dog kennel. I had to ask for a late check-out and it was given immediately without question. My husband found the bed hard but I thought that it was fine, personal preference I guess. The linens were not as soft and luxurious as I have experienced in other hotels but they were clean.
Stayed 1 night in Dec 2023
Response from Office Manager on Jan 8, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Paula

Stayed 2 nights in Dec 2023
Response from Office Manager on Dec 15, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Maggie

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The bathroom was still dirty, the toilet was not cleaned.
Stayed 1 night in Dec 2023
Response from Office Manager on Dec 15, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Cathy

Stayed 2 nights in Dec 2023
Response from Office Manager on Dec 15, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Deloruis

Nice
Stayed 1 night in Dec 2023
Response from Office Manager on Dec 8, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Office Manager on Dec 8, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Phoebe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room. Quiet
Stayed 1 night in Nov 2023
Response from Office Manager on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Mitchell

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Cost way to much for how old the place was. The tv in the room was the size of a computer screen.
Response from Office Manager on Feb 13, 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are hard at work on renovations to our hotel. Our guest rooms are currently receiving new contemporary furniture and a sleek modern laminate flooring. With many more upgrades planned for the near future, we hope you drop by again soon to see what we’ve been up to.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Office Manager on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Mary-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by staff and very clean
Stayed 1 night in Nov 2023
Response from Office Manager on Nov 24, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Colin

Stayed 1 night in Nov 2023
Response from Office Manager on Dec 8, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Office Manager on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

LEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Office Manager on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Candas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Oct 2023
Response from Office Manager on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Marilyn

Traveled with group
Disliked: Amenities, property conditions & facilities
The room was fine. The photos on your site are misleading. There was no restaurant (its been closed since 2019). There was no bar. I booked one night through Expedia early as we were flying out the next day at $199. 2 days before we were due to arrive i called the hotel to add an extra night at $169. They added it to your booking and therefore i paid $60.00 more than the going rate. All in all what should have been a time to relax was spent trying to find and driving to restaurants 3 times a day.
Stayed 1 night in Sep 2023
Response from Office Manager on Sep 29, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.With closure of PJ Billingtons, we were prompt to take down photos advertising the restaurant from our partner site. The list of amenities is updated immediately on the rare occurrence a change were to happen.Please rest assured that we are working diligently to bring back food service to our list of amenities. Our recently installed Food Mart is only the first step toward being better equipped to serve your needs.We also have a guide in each of our guestrooms, and displayed on the front desk, which has up-to-date information on the many services in the area around the hotel, including the many restaurants within minutes walking distance that share our road.When booking your stay, you are always welcome to call in to our guest service agents who will be able to help you with the rate differences between booking through our partner sites and through us directly.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Maggie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly staff, accommodating.
Stayed 1 night in Sep 2023
Response from Office Manager on Sep 29, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Office Manager on Sep 29, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place!
Stayed 1 night in Sep 2023
Response from Office Manager on Sep 20, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Rita

Stayed 2 nights in Sep 2023
Response from Office Manager on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

David E.L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Restaurant not available to guests except for the immigrants in the hotel
Stayed 2 nights in Sep 2023
Response from Office Manager on Sep 20, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are working diligently to bring back food service to our list of amenities. Our recently installed Food Mart is only the first step toward being better equipped to serve your needs.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Alexander

Traveled with group
Liked: Amenities
Had a great time .
Stayed 1 night in Sep 2023
Response from Office Manager on Sep 11, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Tracy

Stayed 1 night in Aug 2023
Response from Office Manager on Sep 29, 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham St. John's. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.