Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

nice view-dirty bathrooms

Posted Aug 25, 2014
Pros: the view and inside garden
we had a great view, but our bathroom was very dirty hair everywhere in tub sink and all over the floor
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakville

Great hotel close to downtown shops.

Posted Aug 23, 2014
Pros: Location and upscale
Cons: Limited parking
Location: Shopping and all the restaurants are within short walking distance.
Elevator needs a bit of maintenance work shimmied when in use and toilets were not flushing 100 percent all the time.
2 out of 5
by A verified traveler from St. John's Newfoundland

Over priced!!!

Posted Aug 23, 2014
Made reservations for a king, hotel put us in 2 doubles and wouldn't change us. Had to pay $60 to have 24 hour access to food, which we could only get cereal bars. No fridge in room, had to get one delivered. This hotel is so over priced for the things it has to offer!
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland, Ontario

Beautiful Harbour View

Posted Aug 16, 2014
Great place. Friendly service. Very close walk to shopping, George St, and other attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler from Waterloo

Best seafood chowder

Posted Aug 12, 2014
Location: Great location...Near Quidi Vidi and close enough to George Street to walk
Great server on our first night...got in late but needed something to eat. She recommended the chowder and it was a winner!
5 out of 5
Recommended
for Everyone
by A verified traveler from Meath, Ireland

Holiday Visit to Newfoundland

Posted Jul 28, 2014
Pros: Friendly atmosphere with excellent food and service.
Location: Good location near centre of city.
Pleasant friendly atmosphere from time we arrived until we departed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Experience!

Posted Jul 21, 2014
A lovely hotel, well-situated in downtown St. John's, warm and friendly staff, very helpful, great food and ambience. We loved it!
4 out of 5
Recommended
for Families
by A verified traveler

Nice pool. Nice staff. Ordinary hotel room.

Posted Jul 19, 2014
Pros: the pool.
This was a good hotel for us because we wanted a nice pool. Otherwise, we might have opted for a more unique spot.
5 out of 5
Recommended
for Couples
by Lorra from gander

Daughters graduation

Posted Jun 2, 2014
Pros: Beautiful, spacious room and great view
Cons: Nothing
Location: Great coffee shop right across the street. Close to Government House with wonderful grounds for a lovely walk. Nice view of the harbour and Signal Hil
Our daughters Med School Graduation included a formal dinner and dance at the Sheraton. Our rooms were very spacious with a fantastic view of St. John's. It helped make this occasion even more special.
5 out of 5
Recommended
for Getaway With Friends
by Sean O'Leary from St John's

Close to Down Town

Posted May 27, 2014 on Hotels.com
Great location, close enough to downtown for an easy walk, but far enough away that none of the late night drunks seem to be around, great large room, very comfortable, service was great, had to call the front desk for information a couple times, answered right away and they were very knowledgable about the surrounding area