Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
1.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
by Jofrom Gold coast
Not Easy at EasystayPosted Mar 26, 2012
Pros: The king size bed
Cons: The parking and inconvenience
Location: St Kilda good location but the hotel is on the main street and parking extremely difficult
We went to book into hotel after spending 15min trying to get through one way streets to find reception now closed permanetly. We had to go down to another reception to book in. Waited another 15min to be served, then told that our booking was mucked up even though the booking was confirmed by phone prior. We were running late for a function so went directly there. When we eventually got to our room the double and single sofa that was promised was not there. We only had a double so a child slept on the floor. When we tried to contact reception the next day our phone didn't work so we had to use our mobile. We found out that there was a trundle bed under our king. The sofa bed was extremely uncomfortable and creaked every time someone moved. We were also told no parking available to our site and had to walk two streets away to park our car each day, even though we did see a car park out the back. The room was really tidy and clean but would not recommend Eaststay due to continual inconvenience