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Reviews of Marriott's St. Kitts Beach Club

3.5 out of 5
Marriott's St. Kitts Beach Club
858 Frigate Bay Road, Frigate Bay, Basseterre, St. Kitts

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 69 reviews" "
Rating 8 - Good. 24 out of 69 reviews" "
Rating 6 - Okay. 1 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernanda

Stayed 7 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
This resort is absolutely gorgeous! Beautiful surroundings! Employees are very friendly and helpful! 10 out of 10 recommend

8/10 Good

Kirk

Traveled with family
Liked: Cleanliness, property conditions & facilities
The onsite dining options are below average. The quality and taste of the food need to be improved. We quickly learned it was best to eat dinner offsite. On our departure morning it took 40 minutes for our pancakes and omelette to arrive. I think the property needs a new food and beverage manager. What Marriott runs out of diet soda? There is an abandoned waterfront restaurant that needs to be refurbished and reopened.
Stayed 7 nights in Feb 2024

10/10 Excellent

James, Amherst

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rented a garden villa with our adult children for a week in the sun. Glad we had the villa, it was large, well equipped and very comfy. It suited our lazy morning approach to vacation. The resort grounds and pools are beautiful. The beach is a fantastic. We were worried that facing the Atlantic the surf would be too rough but no worries. The breakers offshore absorb the waves and provide a great sport for swimming or just floating around. Ate lunch at the pool restaurant most days but went off the resort for dinner. Looking forward to returning!
Stayed 7 nights in Jan 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disappointed with the communication for the late check out. Two staff members confirmed the late check out and still we were harassed to leave before the agreed upon late check out. The restaurant’s service and long wait for appetizers and main course made for a long night and tiresome experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kristy

Stayed 4 nights in Dec 2023

8/10 Good

Sara

Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth, Roswell

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Friendly staff. Good food. Walking distance to local restaurants. Quiet beach. Enjoyed my stay. Not an old property, but not new either. Still, it was well maintained.
Stayed 3 nights in Nov 2023

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent well apportioned apartment & location by Atlantic Ocean. Assume standard Marriott Vacation Club style property catering for North American market. Expedia booking experience straight forward. Marriott Vacation Club online booking experience was poor especially. They didn’t have a room. Expedia did.
Stayed 4 nights in Nov 2023

8/10 Good

Tracy

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Gerard

Stayed 3 nights in Aug 2023

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, property conditions & facilities
We are extremely grateful for the opportunity to visit this wonderful resort. The staff are friendly and reflective of the vibrant local culture. The pool and beach are world class. We will defiantly return sometime in the near future.
Stayed 1 night in Aug 2023

10/10 Excellent

Lucia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Brian

Stayed 1 night in Aug 2023

8/10 Good

Oliver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good overall. 2 of the restaurants at the resort were closed due to ‘unforseen circumstances’ unfortunately. Coild do with umbrellas in the main pool area. The local craft markets each day were a nice touch.
Stayed 7 nights in Aug 2023

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nieoen, the front desk manager for the Marriott Beach Club, is the person to see. She is fantastic. Enough said!
Stayed 3 nights in Jun 2023

10/10 Excellent

Aaron DeVries

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel on the island. Minutes walk from several good restaurants, across the street from a grocery store, and only a 10 minute ride from the airport. Taxis are always available and they had a free shuttle to and from a couple different other beaches. The resort is on the Atlantic side of the island so the ocean is a little rougher than the Caribbean side. The staff couldn’t have been more friendly and helpful throughout the staff. The rooms are big a spacious and comfortably fit my family of 5. Only issue we had was with the hot water in the shower running out during the first couple days, but they sent someone right over to help. There’s plenty of places to eat at the resort and also a liquor store. The casino was small but had several different table games to choose from. Overall it was a great experience and we would go back.
Stayed 6 nights in Feb 2023

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. Everyone was very nice and helpful. Couldn’t ask for a better experience. The only issue we had was one of your guest staying in a room a couple doors down from us called security about is smoking. I did not realize and even looked back on the website and did not see it was a smoke free campus. Either way other guest smoking did not experience this but your security ,Sandra come and told us we could not smoke but at the pool. We did follow the rules on the door not to smoke in room or balcony so we didn’t think we did anything wrong. That guest watched us and I believe took pictures which is not ok by me and I did report that to the front desk. Otherwise your staff was great just not that guest.
Stayed 5 nights in Jan 2023

8/10 Good

steven

Liked: Cleanliness, room comfort
Nice resort. Great staff everywhere!
Stayed 7 nights in Jan 2023

10/10 Excellent

Anand

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2023

10/10 Excellent

Audi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Adrian Dermott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best vacation location anyone can ask for
Stayed 5 nights in Sep 2022

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Beach Club is the better option over the hotel rooms. They share the same resort but beach club is a condo-like setup with multi bedrooms, full kitchen, living room and washer and dryer. Property is more “corporate” than authentic Caribbean, but you can get the local feel by going to other beaches and places for dining and sightseeing. Food is only average - far better dining is available within walking distance or by short taxi ride. Property is extremely clean.
Stayed 1 night in Sep 2022

8/10 Good

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Had off season repairs to deal with. Service was questionable.
Stayed 8 nights in Aug 2022

10/10 Excellent

Julie, Point Venture

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
10/10 would recommend to anyone visiting St.Kitts. The staff were friendly, the accommodations lovely, and the local ideal.
Stayed 5 nights in Aug 2022

8/10 Good

Frank

Traveled with family and small children
Liked: Property conditions & facilities
Decent resort but villas are fabulous
Stayed 5 nights in Jun 2022

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Anonymous, Albuquerque NM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept was just renovated so everything was new. All amenities present full kitchen with pots and pans. Washer & dryer. Large village house with 2 rooms not cramped at all. Dislike was that other renovations were still being worked on and their machinery was noisy early mornings.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from FD MGR on Jul 20, 2019
Thank you for choosing the Marriott St. Kitts Vacation Club

8/10 Good

Verified traveler

Stayed 7 nights in Jun 2019
Response from FD MGR on Jul 17, 2019
Thank you for Staying at the Marriott St. Kitts Beach Club

8/10 Good

Kwameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from FD MGR on Jul 3, 2019
Thank you for Staying at the Marriott St. Kitts Beach Club.

10/10 Excellent

Jackie, St. Croix, VI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a villa and it was just heavenly. Very spacious, clean, great view and quiet. Very good for the price. I will definitely visit again and stay at the same location.
Stayed 2 nights in Jun 2019
Response from FD MGR on Jul 3, 2019
Your feedback is important to us.Thank you for staying at the Marriott St. Kitts Beach Club

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from FD MGR on Jul 3, 2019
Thank you for Staying at the Marriott St. Kitts Beach Club.

10/10 Excellent

Verified traveler

Stayed 5 nights in May 2019
Response from FD MGR on Jul 3, 2019
Thank you for Staying at the Marriott St. Kitts Beach Club.

10/10 Excellent

Olivia, CT, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Marriott! Our room was amazing (we stayed in a timeshare which is a part of the vacation club), the grounds were beautiful, and the entire staff was very friendly and helpful. While we were there they had a bit of a seaweed problem but they were doing their best to clean it up. The beach was still beautiful and we still went in the water. We very much enjoyed the cabanas on the beach. The hotel was offering a free shuttle over to another beach on the Caribbean sea due to the seaweed which was very nice. We cannot comment on the food at the hotel for we ate offsite every night, and bought groceries for breakfast and lunch at the store across the street. The drinks were reasonable priced. On our last day there (traveling home) we found out that for our entire stay we had free access to the spa amenities, I was upset about this because this information was not communicated to us upon arrival. I would have liked to enjoy the spa outside of our complimentary sauna/shower before departing. Overall our stay was excellent!!
Stayed 7 nights in May 2019
Response from FD MGR on Jul 3, 2019
Thank you for your feedback Olivia.Thank you for Staying at the Marriott St. Kitts Beach Club.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from FD Mgr on Jul 3, 2019
Thank you for Staying at the Marriott St. Kitts Beach Club.

6/10 Okay

Verified traveler

Stayed 4 nights in Feb 2019

8/10 Good

Gino S.

Wonderful getaway
We stayed at the vacation club villa. The kitchen was very well stocked. The room clean and comfortable. The staff very friendly and accommodating. The pool and grounds were great for the kids. A bit pricey for drinks and food. Highly recommend the breakfast buffet. Would definitely stay again
Stayed 8 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Alicia, Hampstead, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This well designed and landscaped, attractive property is just wonderful! Our unit was very clean, spacious and beautifully appointed but the most impressive attribute is every person on staff. In particular, Melisha, Candace and Mericia each went above and beyond to make our experience in St Kitts unforgettable. For a laid back, relaxing vacation do not hesitate to visit this Marriott!
Stayed 4 nights in Oct 2018
Response from FD MGR on Jul 3, 2019
Thank you Alicia for your feedback.Thank you for Staying at the Marriott St. Kitts Beach Club.

10/10 Excellent

Todd, Castaic,CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fantastic property with an outstanding staff. Nicola is the best! Alvin for Taxi & Tours was outstanding.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked everything except the Lack of complimentary meals.
Stayed 2 nights in Sep 2018

10/10 Excellent

Juan, Georgia

Liked: Cleanliness, staff & service, room comfort
wonderful experience! Everyone was very attentive and accommodating.
Stayed 1 night in Sep 2018

8/10 Good

Deborah, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Beautiful, beautiful resort. The staff are extremely helpful and nice. Restaurants were good but over priced and everything had to be changed to your room. There was plenty to do at the resort. The only complaint we have is although we booked through Expedia so our stay was paid for, the resort held about $500 daily on our credit card for incidentals when we were told they were going to hold a total of $525 for our stay.
Stayed 5 nights in Jun 2018

10/10 Excellent

LAURIE, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful get away
We stayed in a two bedroom suite, it was spacious, clean and comfortable. The kitchen was well equipped...the blender was super handy!! The beach is beautiful, clean blue water. I didnt want to leave. The staff is friendly and helpful. Tyshari was an amazing concierge. She organized day trips and dinner reservations that were perfect! I would say the only negative are the options for dinner at the Marriott. However getting a cab and visiting a local restaurant was a highlight of the trip.
Stayed 7 nights in Mar 2018

8/10 Good

Vicki, Chicago, IL

Liked: Cleanliness, staff & service, room comfort
Nice Marriott resort
The property is well situated with a beautiful beach/view and multiple pools. The concierge staff is outstanding, and every arranged excursion was seamless and well-handled. The restaurant/bar staff is very friendly, although service sometimes was spotty (including a last day at the pool during which no wait staff came around and food/drinks took more than an hour to arrive). Also missed having service on the beach (had to get our own lunch/drinks/etc.). Small issues in an otherwise outstanding vacation.
Stayed 6 nights in Dec 2017