Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant stay

Posted Aug 3, 2015
Pros: The cleanliness
Cons: The matresses
Location: I was there for a specific reason. To take photos of wildlife and the ships going through the docks. I didn't see much else.
I was in town for a couple of days on a photography trip. This hotel is older, but very clean. The front counter people were pleasant. The breakfast was good. The only thing I could possibly complain about is the bed. It was very hard. I am used to a softer bed.
3 out of 5
Recommended
for Everyone
by A verified traveler from Orleans, Ontario, Canada

Easy to find and adequate

Posted Jun 17, 2015
Pros: The price.
Cons: The carpets should be replaced and the breakfast menu improved
Location: Only the Locks and the Power Dam. All the restaurants and bars advertised on the Expedia site appear to have gone bankrupt and closed down.
We arrived in the afternoon. The room was large enough and the bed was comfortable. The washroom was clean. However the room was stuffy and smelled of old carpets even though they appeared to be clean enough. We open the window and started the AC which made the atmosphere breathable but the smell remained. There was a wood desk and a chair plus a round table with 2 chairs. The TV was on a dresser-credenza. These pieces of furniture were nice. However there was a big armchair standing askew covered with a velvety fabric. We did not dare to sit on it as it appeared to be broken and as smelly as the old carpets. We requested an extra pillow and it was brought to us right away. The breakfast was acceptable but nothing special, just cereal, muffins, waffles, white bagels and plain bread. Not particularly healthy. No meat, cheese or fruit salad, just starch...and apples and bananas.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Good price, everything you need plus

Posted May 9, 2015
Not far out of town but extremely quiet (a plus). Price fine, room very clean. Frig & microwave in working order and also great as many higher priced hotels offer neither. Have stayed her several times over the years and consistently reliable. What's not to like?
5 out of 5
Recommended
for Everyone
by A verified traveler from Laval Qc

lovely hotel near town.

Posted Apr 24, 2015
Pros: staff,room cleanliness,very quiet,good breakfast,room comfort.Just an overall excellent experience.
Location: Shopping near by within 5 minutes by car.Robert Moses statepark which we use alot in the summer.Easy drive to Ogsdensburg ,malone and Potsdam.
The service we received at this hotel was excellent.We had a lovely stay and are anxious to return.Thank you to the manager and the employees for treating us so well.
5 out of 5
Recommended
for Families
by A verified traveler

Great place to stay

Posted Apr 21, 2015 on Hotels
Overnight stay to visit Clarkson University. Massena Econo Lodge was convenient to the college and restaurants. Room was clean, the staff was extremely helpful-gave us extra towels and pillows upon check-in and the continental breakfast was great. Would definitely stay there again.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
Clean and very spacious. Nice and flat sheets enough towels for all of us
5 out of 5
Recommended
for Business Travelers
by margaret from Ctr Moriches

Clean

Posted Mar 16, 2015 on Hotels
Very clean and friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Feb 13, 2015
When the temperature was below freezing outside, the was the place to be.
4 out of 5
Recommended
for Couples
by Eric

This traveler left a rating score only Posted Dec 16, 2014 on Hotels