Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fremont, NH

Nice But Noisy

Posted Jan 4, 2015
The hotel overall was quite nice. Attractive decor, adequate amenities and convenient location. Out room was on the first floor adjacent to the fitness facility, pool and jacuzzi which could be noisy at times. More bothersome was the music played throughout the downstairs hall and lobby area 24 hours per day. It was not pleasant at 2am.
1 out of 5
Recommended
for Everyone
by A verified travelerfrom watertown, ny

Great stay!

Posted Dec 31, 2014
Excellent facilities, staff, and experience! Best place to stay in Watertown.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom syracuse

Posted Dec 27, 2014
Didn't stay long but it was clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario,Canada

Super nice hotel.

Posted Dec 3, 2014
Pros: CLEAN,CLOSE TO EVERYTHING,POOL AND SPA VERY NICE,excellent breakfast.
Cons: add some hot chocolate in the rooms.(not a coffee or tea drinker...)
Location: good restaurants and good shopping(Kmart,Walmart,Target and the Salmon Run Mall.
Went shopping in Watertown,Syracuse and Waterloo for the black Friday sales. Arrived late at the hotel. staff were very nice and pleasant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom upstate, ny

Good location

Posted Nov 23, 2014
Pleasure to stay there. Beautiful facility! Enjoyed all the amenities. The restraunt was excellent along with the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

hôtel près des magasins

Posted Nov 21, 2014
Pros: La keurig dans la chambre! Le café était excellent! Le petit déjeuner était délicieux et vraiment pas cher!
Cons: Rien tout était parfait
Location: magasinage, magasinage,magasinage et bons restos!
bel hôte, personnel courtois, près du centre d'achat et des magasins
5 out of 5
Recommended
for Everyone
by A verified traveler

it was great - but no breakfast with expedia

Posted Nov 17, 2014
Pros: swimming pool and the fact they had a microwave in the room
it was a great experience, room was clean, staff was friendly, and swimming pool was great
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to restaurants and shopping!!

Posted Oct 27, 2014
Very friendly staff..prompt with requests.. Will definitely return!!!
5 out of 5
Recommended
for Families
by Timothyfrom Auburn NY

Excellent Stay

Posted Oct 24, 2014 on Hotels.com
Service was excellent. . Staff could not be any friendlier
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gatineau, QC

One main thing disappointing!

Posted Oct 20, 2014
Pros: Besides the bed, everything else was great.
Cons: The beds and the pool are could be more inviting.
Location: Great location....everything is close: restaurants, shopping, etc.
The adjustable beds were VERY disappointing. We barely slept because the adjustable knob would not work and ended up sleeping in a hole.