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Reviews of Travelodge by Wyndham Watertown

2 out of 5
Travelodge by Wyndham Watertown
1190 Arsenal Street, Watertown, NY

Reviews

7.2

Good

Rating 10 - Excellent. 251 out of 1001 reviews" "
Rating 8 - Good. 369 out of 1001 reviews" "
Rating 6 - Okay. 187 out of 1001 reviews" "
Rating 4 - Poor. 112 out of 1001 reviews" "
Rating 2 - Terrible. 82 out of 1001 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, everything we needed for our weekend. Cheap, clean and quiet. Will definitely be staying again! No complaints!
Stayed 2 nights in Feb 2024

10/10 Excellent

Yelitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private
Stayed 2 nights in Jan 2024

2/10 Terrible

Elvis

Disliked: Cleanliness, staff & service, property conditions & facilities
No one helped me everything wad dirty
Stayed 5 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a quick place to stay. No electricity at my house. Everything was great on their part
Stayed 1 night in Jan 2024

8/10 Good

Lisa

Stayed 1 night in Jan 2024

2/10 Terrible

Shawn

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was nasty and stunk do not recommend this to anybody anymore
Stayed 2 nights in Jan 2024

6/10 Okay

angie

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Stayed 4 nights in Dec 2023

10/10 Excellent

Sandra

Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Katherine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the WORST stay in any hotel I've ever been in. Upon arrival, we immediately discovered a huge cockroach in our room, which immediately put us off and made us search our room top to bottom. The carpet is filthy, there are cobwebs everywhere and there was hair from previous guests in the bottom of the tub. The room was freezing with no way to adjust the temperature and worst of all, there was no hot water when taking a shower, which added to the discomfort. The man at the desk seemed not to care about a roach in our room or any other problems with the room, which left a sour taste in our mouths. We will not return and I advise others to stay away.
Stayed 2 nights in Dec 2023

4/10 Poor

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The check in was easy, surprised by the 250.00 hold on my account. Got in the room, it’s standard. Surprise #2 boys boxer shorts on the floor.. I should have left, but I left right after work, met family, was exhausted. Never again.
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
5 stars for a budget motel experience! The price was super affordable and our room had everything we needed for a quick rest on a long road trip. Is the hotel and decor dated? Yes, but that isn't the priority for this purpose. Staff were friendly, our room was clean, the bedding was fresh, and we got a complimentary breakfast before hitting the road (waffle iron, coffee, cereal, juice). Great experience for the hotel class.
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good… breakfast could have been more abundant
Stayed 1 night in Dec 2023

10/10 Excellent

Carrie

Stayed 1 night in Dec 2023

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jen

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ian

Traveled with partner, Traveled with family
Liked: Staff & service
The property is a little outdated but room was clean. Breakfast was really good with a reasonable selection of breakfast items. Staff were very friendly and very helpful. Would stay there again.
Stayed 3 nights in Dec 2023

8/10 Good

Marc

Stayed 1 night in Dec 2023

4/10 Poor

Chantal

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an old hotel which I don’t mind but our room had such a terrible odor same as the hallway and bedding was not fresh. Would not stay there again for that reason
Stayed 2 nights in Nov 2023

2/10 Terrible

Jozene and Dany

Disliked: Staff & service, property conditions & facilities
it was just not cleaned at all, there were roaches in the room, hair in the washroom, on the bed. I would never stay there again.
Stayed 2 nights in Nov 2023

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat dated decor but room was clean and bed. Very comfortable. Breakfast was very good. The price was amazing.. would use it again.
Stayed 1 night in Nov 2023

6/10 Okay

Fleur

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location for shopping but hotel is showing its age
Stayed 2 nights in Nov 2023

6/10 Okay

Sandra

Stayed 2 nights in Nov 2023

10/10 Excellent

janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 3 nights in Nov 2023

6/10 Okay

Janet

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were ok. Very dated. Tiny towels, funny smell in room.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Stayed 2 nights in Nov 2023

6/10 Okay

Rodney Summerton and Colleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

4/10 Poor

Jackie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Wifi was terrible
Poor internet service
Stayed 1 night in Nov 2023

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, staff & service
Could use an upgrade but then it would probably be an outrageous price. Super friendly front desk staff with easy check in. Affordable and perfectly adequate.
Stayed 1 night in Nov 2023

6/10 Okay

Brian

Liked: Amenities
Motel was dated but clean. Close to all amenities. Bed was WAY too firm and the elevator was out of order otherwise i would've rated it higher. Only a 2 floor facility anyways.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Nov 2023

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

colleen Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Just a overnight stay, average accommodations.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to great shopping and food choices
Stayed 2 nights in Nov 2023

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Shelley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very run down - wifi was not working , phone on my room did not work , the free breakfast stopped at 9am on a Saturday - 6-9 was the time , on a weekend it should be at least until 10 - the entire lobby needs to be repainted and cleaned up - not worth the price sadly move along
Stayed 1 night in Nov 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Darcy

Stayed 1 night in Nov 2023

6/10 Okay

trevor

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Was to be a accessable room.. was put upstairs, with the elevator not in service. Was to have a walk in accessable shower. Did not. Had big dcrews coming through the ceiling. No towels.. took few hours to find one. The heater didnt heat to quick.. may need filter change. First thing we did was look for bedbugs.. none found.. so we could deal with the rest of the issues
Stayed 2 nights in Nov 2023

10/10 Excellent

Yasar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Good price! Quiet! The Best and the largest bed ! Cosy room! Great breakfast! Easy parking!
Stayed 1 night in Nov 2023

4/10 Poor

grietje

Traveled with partner
Disliked: Cleanliness, amenities
It was a convenient area for friends to pick us for a reunion with friends in Ontario. Area was unpleasant and not well looked after. Hotel was very basic and needs updating. No hotel should have carpeted rooms anymore! No outlets or phone chargers near nightstands! When I looked for an outlet I noticed the cobwebs behind the nightstand 😱. The room really needs to be deep cleaned! Remember this is 2023???
Stayed 2 nights in Oct 2023

8/10 Good

Viktor

Stayed 2 nights in Oct 2023

2/10 Terrible

David

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were dirty and smelled of mold, free breakfast had not been cleaned up and this was 3pm, staff not helpful when we reported room was unfit to stay in, thanks to expedia we were refunded.
Stayed 1 night in Oct 2023

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except they should probably remodel the entrance doors.
Stayed 2 nights in Oct 2023

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room, at a reasonable rate.
Stayed 1 night in Oct 2023

6/10 Okay

Pamela

Liked: Cleanliness
the elevatoor was out of service and that indicates a lack of maintenance
Stayed 1 night in Oct 2023