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Rating 10 - Excellent. 155 out of 382 reviews" "
10 - Excellent
155
Rating 8 - Good. 128 out of 382 reviews" "
8 - Good
128
Rating 6 - Okay. 56 out of 382 reviews" "
6 - Okay
56
Rating 4 - Poor. 23 out of 382 reviews" "
4 - Poor
23
Rating 2 - Terrible. 20 out of 382 reviews" "
2 - Terrible
20
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Constance
Traveled with group, Business traveler
Feb 10, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
No housekeeping service in place during stay. We were not told about this upon arrival that we had to take dirty towels to office to exchange. Also no continental bfst during winter. Nothing like I have ever experienced before!!!
Room was nice beds very comfortable
Only disappointment I had was the hotel info listed a nice hot breakfast with french toast etc. When we got there we were told it was a cold breakfast due to staffing. It was good though. I would stay again.
Susan
Stayed 1 night in Nov 2023
Response from frontdesk on Nov 7, 2023
glad you enjoyed your stay sorry about the breakfast thanks again for staying with us
Older motel we were placed in the building next door which was a home divided into rooms. Had musty odor upon entry had to turn on air conditioning and Lysol.
Elizabeth
Stayed 2 nights in Oct 2023
Response from frontdesk on Oct 10, 2023
we are glad you enjoyed your stay had you let us know of the musty smell we could of moved you but anyways thanks for stay with us hope to see you again in the future
This hotel Is set up well to be a Retreat & has stunning views Of the St Lawrence River. Lovely full breakfast cooked by the staff daily. The rooms are cozy, the porch off the back is great for a cup of coffee, provided in the room.
Joyce
Stayed 3 nights in Sep 2023
Response from frontdesk on Sep 16, 2023
thank you we are glad you enjoyed you stay with us we hope to see you again
Room was clean and spacious. Excellent hot breakfast with clean, spacious breakfast area. Staff polite and helpful
Bonny
Stayed 1 night in Aug 2023
Response from frontdesk on Sep 2, 2023
glad you enjoyed your stay hope to see you again
6/10 Okay
Mary
Traveled with partner
Aug 24, 2023
Nice view. Trouble with toilet. No choice for unsweetened coffee.
Mary
Stayed 1 night in Aug 2023
Response from frontdesk on Sep 16, 2023
thanks for staying with us sorry you had issue with the toilet
8/10 Good
Jeff
Traveled with family
Aug 23, 2023
Liked: Cleanliness, staff & service, room comfort
Bugged out
Place was nice and comfortable, however the back deck was literally COVERED with nats nests or some kind of bugs lights , siding, sliding door , etc. the desk guy cleaned some of it but was not habitable for going out and sitting . Breakfast was awesome though , bed was comfortable.
Jeff
Stayed 2 nights in Aug 2023
Response from front desk on Aug 25, 2023
we are sorry about the bugs we try to keep all of the decks clean but being so close to the river we get bugs alot other then that we glad you enjoyed you stay
The floor in our room left the bottom of our feet/socks dirty. My friend even commented that the floor felt sticky when she first walked in.
Other than that, the stay was good.
Rooms are very out of date. Floors were dirty. I wouldn't have known but walked around in white socks and they were black. Bathroom window covered by a lace curtain. No privacy. I use a towel to cover the window. No ice machine. I had to go to the office where they handed you a small amount from a chest freezer.
Brigette
Stayed 1 night in Jul 2023
10/10 Excellent
Martha
Jul 10, 2023
Martha
Stayed 2 nights in Jul 2023
6/10 Okay
Alicia
Traveled with family
Jul 8, 2023
Liked: Staff & service
Had issues with getting in my room, had to go to separate building to get to our room, hot building and hot room untill turned ac on in room, nice deck off of room facing pool, quiet, kind front desk staff, broken toilet paper holder, not enough towels. Overall okay before going to sleep.
The vaulted ceiling and open space in our room was spectacular!!
Sarah
Stayed 1 night in Jul 2023
Response from frontdesk on Jul 9, 2023
glad you liked the room thanks for staying with us
8/10 Good
Rajesh
Traveled with partner
Jun 11, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The room had a typical smell.Breakfast was included but their restaurant was not open so had to go elsewhere and claim the money.This was inconvenient.
Rajesh
Stayed 1 night in Jun 2023
Response from frontdesk on Jul 9, 2023
were sorry about the breakfast we had a hard time finding people but we are up and running now thanks for staying with us
Our booking included breakfast however when we checked in we were advised that no breakfast was available. Bruce, who checked us in agreed to send us to a local restaurant and picked up the bill. eat customer service!!
WILLIAM
Stayed 1 night in Jun 2023
6/10 Okay
Diana
Jun 4, 2023
Pool was advertised but not open, "seasonal", but no mention in the advertisement when season starts. Hot breakfast advertised but not available, again "seasonal".
Looks like they are trying to spruce the place up. It is a huge property. The owners are very nice and do their best to accommodate you. I would stay again and would recommend to others. But, ask questions as to when the "season" starts.
Diana
Stayed 2 nights in Jun 2023
Response from frontdesk on Jul 9, 2023
we do have breakfast but we were having a problem getting people that want to work and for the pool its open s june 15 as stated on the website thanks for staying with us hope to see you again
6/10 Okay
Tony
Traveled with family
Jun 3, 2023
Room was small, but was all we needed. There was a problem with TV, but they fixed it.
Beautiful setting on the river. Very quiet and comfortable.
Gina
Stayed 1 night in May 2023
4/10 Poor
Alan
May 20, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Door to first room did not lock. Porch door to second room did not lock. Sink stop was missing. Internet was very slow and had to be reset several times. No chair for table.had to use edge of bed. Walls are paper thin.
Alan
Stayed 1 night in May 2023
Response from frontdesk on Jun 11, 2023
we are sorry you had a bad experience we will take a look at your comment s any take care of them sorry for any inconvenience
They did not serve breakfast as indicated on our reservation. This was very inconvenient. Also, the heater was extraordinarily loud waking you up throughout the night. The window had a blind but the security light right out the window over the entry sink area lite the entire room. A dark out curtain is needed.