Ratings based on 1,014 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cedar Rapids, IA

Average hotel.

Posted Sep 1, 2014
Staff were friendly. When we got to our room the bathroom light went out the second we turned it on, within 5 minutes of calling the front desk, maintenance arrived & fixed it. Our room was clean, but a little outdated. Very quiet considering it's so close to the airport. For the price, it was a decent stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Airport Shuttle and Parking

Posted Aug 31, 2014
Pros: Airport shuttle, parking and proximity to highway connections.
Cons: Staff were a bit grumpy.
Location: We used it primarily for shuttle access and parking.
The airport shuttle schedule starting at 4 a.m. fit our schedule. The parking arrangements were also good for a two week plus trip. The room and cafe were pluses.
2 out of 5
by A verified traveler from Rochester

Posted Aug 22, 2014
Ok for a quick stay but subpar on all levels. Staff was rude - across the board.
2 out of 5
by A verified traveler from San Francisco Bay Area

My hotel stay was just okay.

Posted Aug 15, 2014
Pros: The breakfast was free and filling.
Cons: The hotel is not bright and inviting.
Location: Close to downtown Missouri.
Nothing outstanding. Would not recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to highway

Posted Aug 4, 2014
Enjoyable stay. Had just what we needed. Would stay here again.
1 out of 5
by A verified traveler

Not what I expected with the high eating

Posted Aug 4, 2014
Hard to find. The address on line is not correct. Called hotel and they gave me a different address for the GPS. Night staff very nice and helpful. Day staff rude and uncaring. Checked in and fire alarm kept beeping, they changed our room. We got in new room and heard washing machine at 10:30pm. At 3:30am washing machine woke us up. Then again at 5:34. No rest, not happy. They treated it as nothing happened
4 out of 5
Recommended
for Everyone
by A verified traveler from KC

Great Stay

Posted Aug 4, 2014
Pros: Friendly staff, clean room, cold a/c, convenient location
Cons: For this price range - nothing. Exactly what you'd expect.
Location: Convenient to to most St Louis attractions
Check in had friendly staff. Our room was exactly what I expected for the price we paid. Obviously we didn't pay Ritz's price, but for the price range it's more than we expected. We have stayed in much worst in this price range. Because of the price, we'll definitely be returning. Room was clean (no moldy showers), beds comfortable enough, A/C nice and cold and also has continuous fan mode = didn't hear airplanes, good breakfast with several different options.
4 out of 5
Recommended
for Everyone
by A verified traveler from st. Louis

Everything good except no elevator

Posted Aug 1, 2014
Good and i don't know what else you want me to say
2 out of 5
by A verified traveler from St. Louis

Close to the airport.

Posted Jul 28, 2014
Pros: beds comfortable.
Cons: customer service!!!!!!!
Location: we were flying out
Front desk staff was very rude. Extremely late picking up from airport - waiting in 94* heat and had to call 3 different times for pick up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to airport.

Posted Jul 26, 2014
Nice staff. Good on site food. Computers available, had printing issues.