Ratings based on 406 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Nice hotel close to the airport.

Posted Apr 25, 2015
Breakfast was great. Staff was friendly. Room was clean. Next to freeway for easy travel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Convenient and comfortable

Posted Mar 18, 2015
Pros: Very convenient to the airport, extremely pleasant staff.
The only reason room comfort got a 3 instead of a 4 is the AC/heating system. It was a strange weather day and I don't think the system had been switched to AC from heat. For me to be truly comfortable, I needed AC that day. Someone else would probably have been fine but I like to be pretty cool when I sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
Only two bath towles four would of been nice us women usually use two but great room very comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Posted Mar 16, 2015
Pros: everything
Cons: nothing
Location: we were there for a funeral so we didn't go anyplace else.
Very nice hotel - we were in the area for my brother's funeral and arrived before the 3 pm check in time. They hurried to get the room cleaned up so we could get ready to go to the funeral. They went beyond the call of duties. Very, very well pleased with their services.
2 out of 5
by A verified travelerfrom Desoto, TX

Hotel is at a nice location, close to airport and

Posted Mar 10, 2015
Pros: The location.
Cons: more attention to the details.
The full breakfast was not a full breakfast it had cold scrambled eggs, biscuits and gravy. No sausage or bacon. My room was cleaned once during my 3 night stay.
Comment from Hotel Management
Mar 11, 2015 by Joe, Hotel Management
Dear Arthur, First my personal apology and I was disappointed to hear we failed to meet your expectations during your stay with us. We strive to provide first class service and accommodations at a great price. I have shared your feedback with my team and the restaurant staff. Once again my sincere apology. Regards Joe
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnighter

Posted Mar 9, 2015
no problems during my overnight stay to catch early flight from Lambert Airport
Comment from Hotel Management
Mar 11, 2015 by Joe, Hotel Management
Dear Overnighter, Thank you for the kind words. I am glad we were able to meet your expectations. Regards Joe
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2015
Helpful, kind staff. printed map of nearby restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Jan 31, 2015
Clean room, comfortable bed and pillows, quiet, microwave, fridge - what else do you need? Stayed here because the higher priced hotel where our consulting team usually stays was booked, but worked out fine. Breakfast was only so-so.
4 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast is just ok

Posted Jan 29, 2015
It's a nice hotel it would have been better if the breakfast is better than what they're serving
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Warm and Welcoming

Posted Jan 26, 2015 on Hotels.com
Super friendly and helpful, present and attentive without being fake or overbearing.