Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the concert area.

Posted Jun 15, 2014
We had a good experience. The only thing I would say is they need more items like cups, coffee, soaps etc. and supply more towels
Comment from Hotel Management
Jun 17, 2014 by Kristy H, Hotel Management
Thank you for taking the time to share your experience at the Earth City Courtyard . We do have extra items available for guest requests. Please don't hesitate to contact the desk for additional towels , soap and shampoo. It looks like you were in for a concert. I hope you had a great time! Sincerely, Kristy Hess, Operations Manager, Earth City Courtyard
4 out of 5
Recommended
for Everyone
by Anita from Houston, TX

Very quiet

Posted Jun 15, 2014
Pros: Proximity to airport
Cons: Not many restaurants very close by
Location: Did not have time to explore.
Spent 2 nights there and was very pleased. The only questionable item I had was a $20 per night pending charge to my credit card for incidentals I could charge. This was quickly dropped once I did not purchase any extras, however, it would have been nice that they notify me of this prior to getting a credit card alert.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Jun 9, 2014
Everything was extrememly clean. The lobby was very nice. The only minor disapointment I had was that there wasn't a hair dryer in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel!

Posted May 31, 2014
Courteous staff. Clean room. Close to everything. Very relaxing.
Comment from Hotel Management
Jun 2, 2014 by Kristy H, Hotel Management
Thank you for providing feedback on your recent stay with us at the Earth City Courtyard. We are delighted to hear you enjoyed your stay. Hope to see you again while you in the St. Louis Area. SIncerely, Kristy Hess, Operations Manager, Earth City Courtyard
3 out of 5
Recommended
for Everyone
by kimbo from Lawrence, NJ

Convenient Location

Posted May 27, 2014
Pros: location, outdoor patio area near the pool, the hot tub when it was working, the 'bar'
Cons: work out the issue with Expedia so that if I book a certain type of room (i.e. king bed with sofa) that I will actually get that type when I check in
Location: industrial warehouse area. not much nearby except the highway. McDonald's and gas station are around the corner though. 1/2 hour to the city.
Had a problem when we checked in. Expedia said I booked at king bed with a sofa bed but the hotel had me down for two queens. Staff at the front desk said this happens all the time with Expedia; that they describe the room as one thing and then when they transfer it to the hotel site it gets booked as something else. After much discussion and a short amount of time the staff was able to get me a king bed with a sofa bed. Room was nice. Lay out was a little odd and hard for two adults and two kids to get around but we made do. It would have been nice to have a mini frig in the room though. The balcony was a nice plus. The pool area inside and outside was nice. The indoor pool was cold but the kids liked it. Not very big which is nice for mom's when they only want to watch their kids and not actually go in. The hot tub one night was great but the other night it was out of order. They describe a dining area, a cafe and a bar - just a note these are all one and the same - they are not three different areas or rooms. The cafe for a sandwich and a coffee is the same as the bar where you order beer or wine. Only ordered some wine from the bar which was good and a good temperature though very expensive. Staff was very nice. Location was great. Decor in the lobby area was very nice too.
Comment from Hotel Management
May 29, 2014 by Kristy H, Hotel Management
Thank you for providing feedback on your recent stay with us at the Earth City Courtyard. I do apologize you had some issues during your check in with us. I will definitely be looking into and following up with the desk staff about the issue. Sincerley, Kristy Hess Operations Manager Earth City Courtyard
4 out of 5
Recommended
for Everyone
by Ben from Davenport, Iowa

Great hotel right in between the city and suburbs.

Posted May 20, 2014
Pros: Staff was awesome!
Location: Within a half an hour of just about anything to do in the St. Louis area. Saw the zoo, the arch, and the city museum.
Great hotel for the price conveniently located right off of 270 and 70. Using the king sofa suite with 2 kids under 3 made it a little tight, but it worked. Paid the extra $15 for breakfast and would recommend. Had your typical continental fare but also had some made to order entrees. Dave at the front desk, if you read this, you were awesome! Every time you saw us, you were always asking how things were. You were a very personable guy and you are an excellent asset to the hotel. Thanks for making our stay a great one Dave!
Comment from Hotel Management
May 25, 2014 by Kristy H, Hotel Management
Thank you for taking the time to provide feedback about your recent stay with us at the Earth City Courtyard. We are delighted to hear you enjoyed your stay with us while in St. Louis. I will gladly pass on your kind words to David. I'm sure he will appreciate them. Sincerely, Kristy Hess Operations Manager Earth City Courtyard
5 out of 5
by A verified traveler

Nice hotel, good location

Posted May 13, 2014
Everything was nice. It felt like home from. Room felt and smelled clean. Everyone I came in counter with that worked there was nice and friendly and helpful
Comment from Hotel Management
May 17, 2014 by Kristy H, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us at the Earth City Courtyard. We are delighted to hear you enjoyed your stay with us. We look forward to seeing you again, should you be in the St. Louis/Earth City area. Sincerely, Kristy Hess, Operations Manager
4 out of 5
Recommended
for Everyone
by Eddie from Detroit

Very nice hotel.

Posted Apr 21, 2014
Towel could have been fluffier. Was not clear that the food came with a charge.
Comment from Hotel Management
Apr 26, 2014 by Kristy H, Hotel Management
Thank you for your feedback on your recent stay with us at the Earth City Courtyard. We are always looking for ways to improve for our guests. We are currently replacing our towel program at the hotel to fuller towels. I do apologize you didn't receive any during your stay. Sincerely, Kristy Hess, Operations Manager, Earth City Courtyard
5 out of 5
Recommended
for Everyone
by Nancy from Atlanta GA

Nicest Staff Ever

Posted Apr 13, 2014
Pros: The friendliness and helpfulness of the staff most of all. Also the convenience to the airport made it an easy, stress-free visit to St. Louis.
Cons: The room had no refrigerator or microwave. That would have been a nice addition to have.
Location: The location was fine as far as access to the Metro Link train which quickly got me to downtown St. Louis, to eat out and go to a concert.
I cannot say enough nice things about the Hotel staff. They were all so very nice and welcoming from the moment I walked in the hotel. The people at the front desk were so kind and made sure all was taken care of for me. The next morning, the ladies at the Bistro in the lobby were so very nice and personable. The food was very good and served quickly. The man at the front desk, named David, was very helpful in scheduling the shuttle to take me to the Metro Link station so I could go into the city to meet my friends. David was very friendly, yet professional and he and the Bistro ladies were interested in my plans for the evening. It was like conversing with friends. The shuttle driver, Carlos, was very nice and I enjoyed talking with him as he drove me to the train and back a couple of times. He was just as personable and friendly as the rest of the Hotel staff.
Comment from Hotel Management
May 25, 2014 by Kristy H, Hotel Management
Thank you for taking the time to provide feedback on your stay with us at the Earth City Courtyard. I'm delighted to hear you enjoyed your stay with us and your time in St. Louis. I was gladly pass on your kind words to the staff, mainly David and Carlos. SIncerley, Kristy Hess Operations Manager Earth City Courtyard
4 out of 5
Recommended
for Everyone
by Dot from Missouri

Great Comfort

Posted Apr 7, 2014
The beds and pillows were the best I have had during any hotel stay. I had a great nite's sleep! Which is rare for me in a hotel!
Comment from Hotel Management
Apr 12, 2014 by Kristy H, Hotel Management
Thank you for your kind words! We are so glad to hear you enjoyed your stay with us. We look forward to seeing you in the future. Sincerely, Kristy Hess, Operations Manager, Earth City Courtyard