Ratings based on 283 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St Louis, Mo.

very nice

Posted Dec 15, 2014
From the time we walked through the door we were treated very friendly. Was able to do an early check in. Room was very nice. Had a great shower. Hours on the Bistro was perfect. Whole staff was very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Pros: Great view of downtown if your room faces east.
You can easily hear noise from other rooms/hallway.
Comment from Hotel Management
Dec 9, 2014 by Ron, Hotel Management
We apologize for the noise issue and will look into ways to limit the noise, glad that you enjoyed the view.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kcmo

Excellent choice

Posted Dec 8, 2014
Perfect location for our venue. Hotel staff most helpful. Thoroughly enjoyed our stay
Comment from Hotel Management
Dec 8, 2014 by Ron, Hotel Management
Thank you for your feeback and we were happy to read that you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St.Louis

Nice hotel close to downtown

Posted Dec 1, 2014
Friendly staff, clean room, and nice view of the courtyard.
Comment from Hotel Management
Dec 2, 2014 by Ron, Hotel Management
Thank you for your feedback and we are glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful place, Wonderful staff

Posted Dec 1, 2014
Pros: Staff and cleanliness
Location: Union Station is right down the street. St. Louis Arch, Cardinals, Rams and Blues all within walking distance.
I felt very comfortable in this hotel. The staff was so helpful and friendly. It was very clean and well maintained. My boys and I enjoyed our comfortable stay.
Comment from Hotel Management
Dec 2, 2014 by Ron, Hotel Management
Glad to read that you and you son's enjoyed your stay and thank you for the comments regarding the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
Over the top friendly front desk and staff, great customer service.
Comment from Hotel Management
Oct 17, 2014 by Ron, Hotel Management
We appreciate the kind words regarding our staff. I will be sure to pass this on to the staff.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by Qfrom Sydney-Australia

Helpful staff good for business.

Posted Sep 10, 2014 on Hotels.com
I stay in this hotel for 2 nights for a short vista to St Louis University which was 10min drive by cab to there.I was happy with it having said that St Louis is small city as I have explored it for half a day . depends what you want to do but WiFi in this hotel was the very helpful thing for me and staff were friendly.shower was good but I was happy with towels thou.No safe in the room but front desk help me out.
Comment from Hotel Management
Nov 29, 2014 by Ron, Hotel Management
Thank you for your feedback and we are glad you enjoyed your stay.
4 out of 5
Recommended
for Personal Event
by Osbornefrom Courtyard St Louis

More amenities

Posted Sep 8, 2014 on Hotels.com
Refrigerator and microwave should be provided with FREE coffee in the lounge/lobby.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2014 on Hotels.com