Ratings based on 535 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel easy access to trade center

Posted Mar 30, 2015
Hotel staff was very friendly breakfast was very good great selection
2 out of 5
by A verified travelerfrom Blytheville, AR

The bed smelt of bleach so bad I woke up the next

Posted Mar 30, 2015
Pros: It looked pretty
Cons: The attached restaurant!!! It was horrible. Rinse the bed sheets twice, the bleach smell was way too strong.
Everything was clean and very nice. The bed smelt of bleach really bad. I didn't like the parking situation. We had to walk pretty far to get in the building then walk around to the front to get to the elevators. The TGIF that was attached to the hotel was the worst place I have ever eaten. It looked and tasted like everything was microwaved, but the waitress was nice enough to take the food off our bill.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver

Will go back again and again.

Posted Mar 24, 2015
The staff was outstanding. Extremely friendly and helpful. They will go out of their way to help you.
1 out of 5
by A verified travelerfrom rockford il

It's not a Crowne

Posted Mar 17, 2015
Pros: the beds were comfortable
Cons: service
The bed was comfortable but that was the only good thing about this stay. Checked in a 5 pm Room service trays lined the halls, they were still there when we checked out at ten am. Trash cans were overflowing from the night before and were still when we checked out 10:30 am. The online advertising says there is a Keurig and frig in every room. The manager says they are on a first come basis only. The restaurant closed early and would not serve us. I would have gotten more at a Holiday Inn at half the price
3 out of 5
by A verified traveler

Not good

Posted Mar 16, 2015
For the price, the rooms could be better taken care of. Gaps in the sealing of the door, they need more parking, and overall disappointed.
2 out of 5
by A verified traveler

Okay but definitely not 3.5 star quality..

Posted Mar 12, 2015
This is my second experience at this hotel... And it's just not as advertised. The staff is great but for some reason this hotel just falls short of comfort and convenience... I can't quite put my finger on it. It is just overall lacking...I won't try again a third time.
3 out of 5
Recommended
for Everyone
by A verified traveler

Business trip

Posted Mar 4, 2015
Pros: Had TGIF located in the lower level. My flight was delayed and checked in late... was starving and glad to see a restaurant still open in the building
Cons: Fresher towels
The bathroom was small and the towels did not smell fresh. I am sure they were clean... maybe the towels have been in storage. Also, the dog across from my room kept barking everytime there is someone in the hallway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Pros: everything
Cons: nothing that i can think of
Location: there is really nothing close
we had a great time and enjoyed every aspect of the hotel we will staythere again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
Cons: parking should not be charged for guests
ok that's all should not pay to park park................................................................................
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Louis, MO

Nice hotel close to the airport.

Posted Feb 16, 2015
Enjoyable experience and stay! I'd definitely recommend!