Ratings based on 508 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Stay!

Posted Jul 18, 2015
Overall this Hotel is great. Staff is very friendly and helpful, everything was clean and comfortable. The free cookies at the front desk are awesome. Bartenders made excellent drings and outdoor was nice! We are always going to book Double Tree Hilton in Chesterfield when we return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, TX

Hotel with good location and great pool

Posted Jul 14, 2015
Pros: The pool, location and experienced staff.
Cons: Need someone to take drink orders at the pool. We had to wait for someone to come back to the bar everytime we wanted a drink.
Location: Not far from the wineries, downtown functions, even a trip to old St. Charles. Very well connected by major highways.
The rooms were comfortable, the lobby very inviting for relaxing and socializing. The most attractive element of the hotel for us was the beautiful pool which made you feel like you were at a resort and the centralized location, not far from the Augusta Wineries and other St. Louis sites. The staff was very friendly, helpful and gave great service.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

Great location!

Posted Jul 6, 2015
Pros: Nice rooms and staff was super friendly.
Cons: It was cool.
Location: There's nothing you could want to do that isn't nearby. Movies, food, shopping - this is a great location.
Had a stay-cation and this was the perfect location. Plenty of things to do - malls, outlet shopping, restaurants etc. Had a blast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Springfied, Missouri

Nice Hotel with big pools and gym.

Posted Jul 6, 2015
Pros: Comfortable beds and pillows. Location was close to the malls and is in a very nice town. The Pools and Gym was very large.
Cons: More staff for the Starbucks in the lobby.
Location: There was a very nice Mall within minutes that had a movie theater with a I-max screen. There is outlet mall nearby. Close to St. Louis.
The hotel room was very nice and comfortable beds. The pool and gym very nice and large. There is not a continental breakfast and the buffet was $15.99 per person. They do have Starbucks coffee and danish type breakfast to purchase, but we seemed to have to wait for someone to show up to take our order. Every thing was great except having to wait for coffee in the morning. Seems like there is not enough employees for such a large hotel. We were not in a hurry so it was not a big deal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary

Posted Jun 23, 2015
We had a great time, room was very nice. Loved the outdoor pool. Staff was very nice and went above and beyond to make sure we had a great experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Evansville IN

Weekend Trip

Posted Jun 6, 2015
Hotel was great. Wish we have had more time to use to use all the ammenitities. The location was perfect for shopping/dining. Easy access to the interstate.
5 out of 5
Recommended
for Everyone
by A verified traveler from denver colo

Posted May 25, 2015
One of the best experience! Staff was awesome!! Amenities were over the top Definitely plan on staying there again
Comment from Hotel Management
Jun 1, 2015 by Manager, Hotel Management
Thank you for your kind words! We are so pleased you enjoyed your stay and plan on visiting us again! Looking forward to it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Marceline, MO

Safeco Conference

Posted May 18, 2015
Pros: Everything
Cons: Breakfast ---eggs tasted like powdered eggs but said they were farm fresh??
Location: Was there for a meeting--didn't go out.
Very enjoyable and clean. Most friendly staff ever!
Comment from Hotel Management
May 19, 2015 by Manager, Hotel Management
Thank you for your kind words! We are happy you enjoyed your stay and hope you can visit us again soon.
4 out of 5
Recommended
for Business Travelers
by Andrew from Houston, TX

good hotel

Posted Apr 27, 2015 on Hotels
good hotel, easy on/off highway, recently updated
Comment from Hotel Management
Jul 4, 2015 by John Surtin I Director, Hotel Management
Thank you for your review Andrew!
4 out of 5
Recommended
for Families
by Kelly from Elgin, IL

Amazing customer service

Posted Apr 9, 2015 on Hotels
Stayed 3 nights in April. The service was amazing...I don't know that I have ever been treated that well by every hotel staff member we came across. They were attentive to our needs and went above and beyond to make our stay confortable and enjoyable. The room was a little dusty...but that was really our only issue. We will stay here again!
Comment from Hotel Management
Jun 20, 2015 by John Surtin I Director, Hotel Management
Thank you for taking the time to write a review Kelly! We appreciate this opportunity to hear guest feedback and make our hotel experience even better. We are happy to hear the staff helped make your stay an enjoyable one. Thank you for your comments about the room, we will address that in the future. Look forward to you visiting us again soon.