Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Kama from Indianapolis

Spring break 2014

Posted Apr 7, 2014
Had a wonderful time and a nice stay, room service and hotel was excellent. Great breakfast amd loved the pool
5 out of 5
Recommended
for Everyone
by CM from illinois

Nice Weekend Getaway

Posted Apr 2, 2014
We stayed in St. Charles because it was near St. Louis and near places that we wanted to visit. We liked the hotel very much. The free breakfast was a nice perk. However, the line for the "hot to order" breakfast was long & we didn't have time for that. The room was large & comfortable. In the living room area, the noise from the ice machine nearby was annoying. The hotel was very clean and we will definitely choose Embassy Suites if we are in the area again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Mar 30, 2014
We had a really amazing stay. The hotel was great. Loved the downtown St. Charles area...we would def stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous hotel!

Posted Mar 26, 2014
Pros: Everything
Cons: Have a vending machine with snacks available.
This hotel is beautiful! The staff were very friendly, the rooms and lobby are lovely, and the breakfast was terrific.
5 out of 5
Recommended
for Everyone
by Dan from Chicago

In and out

Posted Mar 6, 2014
drove down to St Louis to take my daughter to the college. On the road I used the Expedia app to book the hotel. Very easy. The room was just as stated. left the next morning
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with great amenities!

Posted Feb 27, 2014
Pros: free breakfast, clean, coffee shop, connected to conference center
Cons: coffee shop open all the time.
Location: very close to everything. great location!
Close to everything, great breakfast, large rooms, clean rooms!
5 out of 5
Recommended
for Everyone
by Dave from south central Illinois

Great Hotel

Posted Feb 25, 2014
Pros: everything
Cons: Parking
Location: Main street St. Charles is a unique experience.
Nice, big, comfortable rooms. Friendly, courteous, competent staff. Reasonable price. Will not stay anywhere else when in St. Louis area.
5 out of 5
Recommended
for Everyone
by Rob from St.Charles, No.

Close to I 70

Posted Jan 27, 2014
A very pleasant experience!!! Great room with a fridge and microwave!!! Nice breakfast and Manager's reception. Easy on and off of I 70. The hotel open surroundings including fountains and waterfall andded to the ambience. We really enjoyed our stay!!!
4 out of 5
Recommended
for Everyone
by Holly from Belleville,IL

Perfect for a Girls Weekend

Posted Jan 20, 2014
Pros: Very friendly and helpful staff. Delicious pancakes and waffles!
Cons: Stains on linen...only cover to box spring, not the sleeping portion. But kinda gross...right?
Location: Less than five minutes away from Historic St. Charles. Lots of shopping and restaurants.
2 out of 5
Recommended
for Personal Event
by Keith from Indiana

Don't bring food into the Atrium area!!!!

Posted Jan 14, 2014 on Hotels.com
I have a serious issue with a Corporate Policy of not allowing large groups to bring food (pizza) into the Atrium area. Their restaurant was not large enough so we brought food in. Management jumped all over us and asked us to remove food for 30 people to a suite...seriously a suite. We booked 10 rooms...we won't be staying there again next year!!!!