Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and clean

Posted Oct 21, 2014
Pros: The room layout is very nice, quite spacious.
Cons: Allow internet access
Location: I was visiting my daughter at her university, Lindenwood, which the hotel was in a convenient location beside.
The only thing I was not crazy about was that there was no free internet access. They served a lovely breakfast buffet that was included in the price, with fresh omelettes made to your specificaiton. I don't like feather pillows which were on the beds.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indy

Nice hotel but....

Posted Oct 16, 2014
The hotel is nice and clean but we had to make several calls to get out room cleaned or for enough towels to accommodate the 5 people staying in our room. The pull out bed was extremely uncomfortable and they brought us a roll away which was worse. No attempt to make this part of our stay better was made. The breakfast is great as long as you don't arrive during peak times or be prepared to be patient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Nice hotel, fast check in & check out

Posted Oct 14, 2014
Stayed at Embassy Suites before, love the separate room with sofa bed for our kids. Never stayed on "premium" floor before, the free snack machine was a neat unknown bonus on top of all the other amenities. Hotel was big, clean, & very helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Sep 29, 2014
Clean, friendly, and beautiful. Close to many things.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawrence, KS

Excellent hotel in every way

Posted Sep 2, 2014
My family and LOVED our stay at this hotel. I stay in hotels quite a bit for work and I was very pleasantly surprised by this well maintained, well staffed hotel. There isn't a single even minor critique I can think of!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place to stay

Posted Aug 27, 2014
Extremely clean Hotel. Clean comfortable spacious room. Especially enjoyed Cooked to order breakfast and nightly managers reception.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2014
Cons: The in-house restaurant is very poor. Menu says one thing but something different is on the plate. Fire alarm went off an 2AM,
This survey website has required fields. That sux.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawrence, KS

best of St Louis

Posted Aug 22, 2014
Pros: everything
Cons: the color on fences
Location: we stay there to go to Washington University
Pros: excellent welcome by staff, convenient location on West St Louis, nice decor in rooms, good breakfast. Cons: terracota color overcome the interior of the hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO.

Nice hotel, Had minor glitches during our stay

Posted Jul 29, 2014
Pros: Staff was very hospitable and Made to order Breakfast. Accommodated a family of 5 in a single room.
Cons: General Maintenance of facility.
Location: Easy highway access, was able to get to all our outing destinations easily (Zoo, Six Flags, City Museum, Arch, Grants Farm) all with 30 min.
Hotel accommodated a family of 5 in a single room, Hotel was clean, made to order breakfast was awesome. Elevators malfunctioned one night leaving a very long wait or take the stairs. 2 of 3 elevators were repaired by morning. Hot tub in the pool area did not work while we were there.
5 out of 5
Recommended
by Karla from St Charles

Great stay

Posted Jul 19, 2014 on Hotels.com
The sofa couch was extremely uncomfortable but the staff accommodated us by bringing a rollaway bed. Overall, our stay was great.