We stayed here about a month ago. Key cards did not work. After 4 trips, from 3rd floor, still did not get a key. Manager had to let us in room at midnight. So, we give it another, our last try, and key cards still no not work to first room. We exchanged rooms, no remote for tv. Manager took one from another room, does not work. Finally found one that worked. Light bulbs burnt out in several lamps, turn bath on for a shower. Water won't shut off, shower head did not work. Had to get manager to shut water off, as knob, stuck. Will never stay at another Hampton. The stress, the fact that we are traveling with an older person that has anxiety, heart and breathing problems, just caused unnecessary anxiety for us.