Ratings based on 510 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Cynthia from Cordova TN

Quick Trip

Posted Apr 17, 2014
Everything was excellent except the pillows on bed..it felt like they had tiny balls in them.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Apr 16, 2014
Pros: clean rooms, bed and amenities
Cons: strong cigarette smell around the lobby area due to the Casino
Clean, good and decent rooms. Covered parking garage.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value for money.

Posted Apr 11, 2014
Its quite once you get into the hotel rooms fllors. If you are ok with the casino atmosphere as you enter this is a good place...........
5 out of 5
Recommended
for Everyone
by Carl from Arlington Heights Illinois

Hotel experience

Posted Apr 10, 2014
Thanks for cleaning and convenient parking was excellent quick elevators the food was very good waitresses were excellent
2 out of 5
by Jayhawker from Wichita, ks

Disappointing

Posted Apr 8, 2014
Pros: Lobby - could tell it was recently renovated. The d├ęcor was inviting and front desk staff were helpful.
Cons: Add additional outlets in the rooms. Find a way to include additional ways to enter the rooms. Wondered how safe it was to have to walk pass 44 rooms.
Location: Sits off the road. Nothing close by to do. The restraurants within the hotel were too expensive.
Limited access to hotel rooms. Long hallways. Our room was 24 rooms from the elevator down a long hallway. Rooms were clean but smaller than expected. Not enough power outlets. Had to unplug lamp in order to charge phone.
3 out of 5
by A verified traveler

A little disappointing.

Posted Apr 8, 2014
no breakfast at all. The spare blanket had holes in it. Had issues getting on the free internet. Carpet looked like it needed to be cleaned. It did have a nice tub in the bathroom.
1 out of 5
by A verified traveler

Stay elsewhere

Posted Apr 8, 2014
I know this is a casino. However. Business travelers dont always spend the whole time on the casino floor. Rooms are terrible. Hair everywhere, broken items throughout the entire room. Very few channels on the tv. And the worst thing for me was no free internet!
4 out of 5
Recommended
for Everyone
by A verified traveler

Mini Vacation

Posted Apr 7, 2014
Pros: Away from city traffice
Cons: Later hours for the places to eat at the casino
Location: Great shopping malls within 30 minutes
Good experience, but I wish the restaurants wood have stay open later in the night. My wife and I were hungry and their no place to purchase snacks or food.
5 out of 5
Recommended
for Everyone
by Cody from Cuba, Missouri

Very nice

Posted Apr 6, 2014
Very friendly staff and great casino. Great slots and very roomy
2 out of 5
by M from St Joseph, , Michigan

Hollywood Casino Hotel Golden Age has Passed

Posted Apr 6, 2014
Pros: Very Little
Cons: Everything, replace the management, re-place the carpet, update the basics, the list s just too long
Location: nothing to do
Disappointed, did not honor Experida price list, had to pay more for the room. The full breakfast for the cost of the room was not honored, and when asked to explain why, they said to contact Experida for a refund they were not gong to honor this requirement.