Ratings based on 398 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, can use some tips.

Posted May 4, 2015
Great experience except for the two times the fire alarm went off! One at 4:45 AM this was not pleasant! No explanations, nothing. Very disappointed in that.
Comment from Hotel Management
May 12, 2015 by General Manager, Hotel Management
Thank you for staying with us. We appreciate your feedback. The fire alarm was due to a sprinkler leak which was repaired the next morning. We had our technician onsite by 6am to fix the issue. Our guest comfort and safety is important to us. We are happy we were able to provide you with excellent customer service during this stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SF bay area

Good accomodations, reasonable price

Posted May 4, 2015
Pros: Cleanliness, free breakfast
Cons: Could have a safe installed in each room. Could also provide shuttle service (I don't believe they have a shuttle?)
Came to stay at this location, as my cousin was graduating from Maryville University that wknd. Overall I thought the cleanliness and comfort level were very good and that the price was reasonably affordable. The only minor issue I had was a constant drip on my shower faucet, but a closed bathroom door solved that problem. Free morning breakfast was definitely a plus, as it helped that we didn't need to spend time driving around to find breakfast. Unsure if they provide shuttle service to/from airport or to/from other locations, but that would be nice as well.
Comment from Hotel Management
May 12, 2015 by General Manager, Hotel Management
Thank you for choosing the Homewood Suites in Chesterfield. We appreciate your business and your feedback. We are happy you were able to enjoy our spacious suites and complimentary breakfast. We have a safe and suburban location; close to some of the areas best shopping and universities.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nebraska

Very nice place.

Posted Apr 18, 2015
Pros: The breakfast buffet food was all good. Check in was fast, and all of the staff was very friendly.
Cons: The toilets are very low flow & prone to stopping up. A plunger in each room would be nice, although the maintenance staff was very quick to respond.
Location: There is a full service grocery store within a block, and the interstate is within a half mile. It's in a very nice, upscale neighborhood.
This is a nice place to stay. It's location feels semi-secluded, but it's actually very close to the interstate, and everything else that you need. Very clean & quiet as well.
Comment from Hotel Management
Apr 24, 2015 by General Manager, Hotel Management
Thanks for choosing the Homewood Suites in Chesterfield. We appreciate your 5 Star Review. We are happy we were able to provide you will a great location and comfortable stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to my destination

Posted Mar 29, 2015
Pros: Location to highway
Location: the mall was near
Hotel was nice just the morning breakfast needed another waffle maker cause it was a long line and wait especially the people that had kids to feed and pillow could of been more cozy. Overall wasn't the best nor worst sleep I had in life
Comment from Hotel Management
Apr 6, 2015 by General Manager, Hotel Management
Thank you for staying with us. We are glad your family was able to enjoy able complimentary breakfast buffet.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Olathe, KS

Nice hotel, rooms could be cleaner

Posted Mar 23, 2015
The hotel itself was very nice, and breakfast was great. The room itself smelled like smoke and mildew. The drain had mold as well as some parts of the ceiling.
Comment from Hotel Management
Apr 6, 2015 by General Manager, Hotel Management
Thank you for staying with us. We appreciate your business and taking the time to review the hotel. We pride ourselves on the cleanliness of our rooms and will take this opportunity to address the issues in your spacious suite.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saint George, UT

Just like home

Posted Mar 15, 2015
Pros: Convenient location. Although it is quite a ways from downtown St. Louis it is right on the main freeway into town.
Cons: The only thing I can think of is the spaghetti dinner on Thursday night when we were there, otherwise everything else was great.
Location: There is a large grocery store right next door and several restaurants. The hotel is within walking distance of the Butterfly House.
This is my second stay at Homewood Suites and I love it! The rooms are spacious with kitchenettes. Monday through Thursday they serve a full breakfast and dinner.
Comment from Hotel Management
Apr 6, 2015 by General Manager, Hotel Management
Thank you for choosing the Homewood Suites in Chesterfield. We appreciate your business and taking the time to give us a 5 Star Review!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, OH

Great hotel and location for a great price

Posted Mar 13, 2015
Staff were very friendly and the rooms were clean, spacious, and comforting. Location was great as there were plenty of places to eat etc. right around the hotel. Would highly recommend for anyone looking to stay in the St.Louis area!
Comment from Hotel Management
Mar 16, 2015 by General Manager, Hotel Management
Thank you for choosing the Homewood Suites in Chesterfield. We appreciate your business and your 5 Star Review. We are glad you enjoyed our spacious suites and our complimentary breakfast and dinner buffet. We look forward to seeing you and your family again in the future.
2 out of 5
Recommended
for Families
by Stephen Wfrom Chicago, Il

Think twice before staying here....

Posted Feb 25, 2015 on Hotels
Rooms not ready and given from out of town, needed to get ready for wake....had 7 people in one room they were able to get ready by 2:30 p.m. Floors had horrible smell as well as elevator, which I reported and they finally took care of (smelled of dead fish). Rooms are worn- fake leather chairs extremely worn. This hotel needs new management and an overhaul.
Comment from Hotel Management
May 2, 2015 by General Manager, Hotel Management
Thank you for taking the time to review our hotel. We appreciate all of our guest's feedback. We are working with our owners on renovations later this year. We are sorry we were not able to have all of your rooms for early arrival. We try to accommodate guest's request to be close to each other when possible. Thanks again for your feedback.
5 out of 5
Recommended
for Families
by A verified traveler

Love the Dinner Menu

Posted Feb 20, 2015 on Hotels
Great family hotel - lots of room to move about, two TVs with dinner and breakfast thrown in as well
Comment from Hotel Management
May 2, 2015 by General Manager, Hotel Management
Thank you for choosing the Homewood Suites in Chesterfield. We are glad you were happy with our spacious suites and complimentary evening dinner and breakfast buffet. Thank you for taking the time to review us and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and pleasant

Posted Feb 18, 2015
Pros: Nice bed, pleasant and helpful staff, good facilities, clean, fair price
Cons: Wobbly dining table chairs
Location: Shopping and restaurants walking distance away
Everything was great and good value for money, but I was disappointed when my late checkout was cancelled at the very last minute for no apparent reason and I had to leave the room in a rush and spend 5 hours at airport instead. When my car battery stalled, the staff were extra helpful and managed to find jump cables to start my car.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Thank you for choosing the Homewood Suites in Chesterfield. We are sorry were we not able to accommodate late checkout during your stay. I glad our staff was able to provide you with exceptional customer service. We hope to see you again in the future.