Ratings based on 2,798 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2014
Short walk to Busch Stadium and the Arch. Several eating choices in the hotel.
2 out of 5
by A verified traveler from Four Seasons, MO

Worst deal for a hotel close to Busch Stadium

Posted Sep 21, 2014
Pros: Ruth's Chris. Great dinner.
Cons: See above.
Location: A short, safe walk to Busch Stadium to see a Cardinals game.
Room was so small the king size bed wouldn't fit. One side of the bed you had to walk sideways like a crab to get into bed. Security lock was broken off. All this for nearly $300! On top of this, after they dinged us for parking, they wanted to charge us for WI-fi. Choose Hilton or some other hotel near Busch Stadium for this kind of money.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Excellence

Posted Sep 19, 2014
Pros: Everything
Cons: Nothing
Location: Downtown St. Louis in the heart of entertainment area
My experience was excellent. The room was great, staff was great, facility was great. I was very pleased.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Across the street from the arch.

Posted Sep 16, 2014
Pros: Just about everything. And if you ask them to waive the WiFi charge (what is this, 2008?), they will.
Cons: The valet parking is very expensive. Fortunately, you can walk to the Arch, Busch Stadium, the Rams stadium, and City Museum.
This was my second time visiting this hotel and again, it was a great stay. The people (esp. Melissa) were great and the location is fantastic (across the street from the Arch and down the road from Busch Stadium).
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

You can't be closer to the Arch

Posted Sep 16, 2014
The hotel is really nice and the arch is so close you could touch it. There are also some resterants in the hotel and a a Starbucks for breakfast. It's a good place to stop on the road to somewhere else.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2014
Nice hotel, great food and bars, close to downtown activities and dining
5 out of 5
Recommended
for Everyone
by A verified traveler from Whittington, Il

Hotel close to Busch Stadium

Posted Sep 15, 2014
Pros: Clean, comfortable and close to stadium.
Cons: No HD for game.
Location: Cardinals game, old courthouse and Arch.
We stayed at this hotel after we went to Cardinals game. It was in walking distance and was very comfortable and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Sep 10, 2014
Te bathroom shower needs a little clean up on the mold but that's it
2 out of 5
by A verified traveler

Not what you would expect!

Posted Sep 9, 2014
Location: Very inconvenient unless you just want to go to the arch.
Cramped room, poor A/C, no water pressure, and VERY poor soundproofing between rooms. We were awakened at 3:30 AM to our neighbor carrying on a long phone conversation. A very disappointing stay.
1 out of 5
by A verified traveler

worst experience ever

Posted Sep 7, 2014
This is my first time in Hyatt, and it is going to be the last time. The staff is arrogant and rude and not patient. I booked a king size bed and they gave me a queen size bed, saying that is the best they can do because I booked through third party (expedia). It turned out that the room is so small and the facilities are old. The A/C is making noice all night. I booked the hotel with breakfast, and they charged me again for breakfast. I am still talking to them about this issue. The parking is also confusing. Nobody tells you where to park. I have stayed with many hotels, and this was the worst experience ever!