Ratings based on 3,453 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice. Close to Bush Stadium

Posted Jul 27, 2015
Room was not ready even at 4:30. We had to end up getting 1 king bed instead of 2 queen beds just to be able to get in a room to get ready for the game.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel near all downtown events.

Posted Jul 26, 2015
Pros: Room and bed were very comfortable.
Cons: Parking. Ridiculous price and hard to use.
Location: Right by the Arch. Anything to do with the Cardinals is within walking distance.
Very nice hotel within the area price range. Room was well done, clean, and very comfortable. It is walking distance to the Arch, Ballpark Village, and Busch Stadium. Only issue was with the parking. Self park at the hotel was $25+ and not easy to navigate. Upon checkout the card given to get out of parking did not work. Much better deal to park 2 blocks down the street for $10.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Arch and downtown.

Posted Jul 26, 2015
Only there for a two night stay but it was easy on off from interstate. It was close to the attractions we wanted to see and we could walk. Great service and very friendly employees. Really enjoyed our visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice. Close to Busch stadium

Posted Jul 26, 2015
Too expensive for what you get. Parking not very convenient
3 out of 5
by A verified traveler from ks

Hotel under the arch

Posted Jul 22, 2015
Not recommended! Housekeeping was terrible. They came to clean our room at 5pm when we were trying to get ready to go to dinner. They never came back. The plumbing was leaking above our toliet and getting everything wet. The ticket taker at the parking garage never worked. The staff was nice though.
3 out of 5
by A verified traveler

Too high price for what you get.

Posted Jul 20, 2015
nice hotel but priced as an excellent hotel. No pool, rooms dirty and you can hear everything going on out in the hallway. It is in a great location for the stadium and the arch.
1 out of 5
by A verified traveler

Worst hotel experience ever

Posted Jul 20, 2015
Came in late Friday night to my room with no ac after several trips and calls to the front desk the only solution was to give me a box fan that barley blew 2 foot in front of it the valet service drove my car like they were ex-nascar squeling tires and burned through a 1/8 tank of gas just parking the car it was over 100 degrees outside and my room never dropped below 80 never again will I pay the outrageous prices for such horible acomidations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

Really nice....

Posted Jul 19, 2015
It was better than what I had expected, they have excellent staff members.
5 out of 5
Recommended
for Everyone
by A verified traveler

Expedia Mystery Hotel was worth the risk

Posted Jul 17, 2015
Pros: Pretty much everything.
Cons: $25 parking is pricey. We opted for public parking a block away at Mansion House for $10.
Location: It's right by the arch. Walking distance to sports stadiums. 10-15 minutes from the St Louis Zoo.
After staying in Kansas City at the urine smelling rooms while headed out west, we were looking for anything better. Expedia listed a "mystery 4 star hotel" for $60+/-. I took a chance and ended up with two rooms at the Hyatt Regency at the Arch in St Louis MO for the same amount of money I had spent for the stinking ones. What a difference. Plush pillows. Comfy beds. Excellent facilities. Shower was wonderful with great water pressure and a large shower head. View of the arch right outside the windows. (Would have put more photos but Expedia wouldn't handle my <5MB photos.)
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Best Hotel

Posted Jul 15, 2015
I'm in love with this hotel! Wanted to stay extra nights!