Exterior

Reviews of Moonrise Hotel

4 out of 5
Moonrise Hotel
6177 Delmar Blvd, St. Louis, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 875 out of 1254 reviews" "
Rating 8 - Good. 201 out of 1254 reviews" "
Rating 6 - Okay. 105 out of 1254 reviews" "
Rating 4 - Poor. 41 out of 1254 reviews" "
Rating 2 - Terrible. 32 out of 1254 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed out 3 night stay. Room was clean and comfortable. Staff was very friendly and helpful. It's a unique hotel with interesting displays and decorations.
Stayed 3 nights in Mar 2024
Response from Reservationist on Mar 27, 2024
Thank you for your feedback, Ray! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay Highly recommend
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 26, 2024
Thank you for your feedback, Rick! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun and colorful place to stay! With a roof top bar!
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 25, 2024
Thank you for your feedback, Megan! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Gabrielle, Freeport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 25, 2024
Thank you for your feedback, Gabrielle! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! And all the spacey decor the owner has collected over the years!
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 25, 2024
Thank you for your feedback, Paige! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Check in was fast and easy so was check out. Room was nice and clean.
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 22, 2024
Thank you for your feedback, Dawn! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Loved our stay! Room was comfy, and the location can’t be beat.
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 25, 2024
Thank you for your feedback, Catherine! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and had an amazing vibe
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 22, 2024
Thank you for your feedback, Joseph! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had options to stream to the tv in the room
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 20, 2024
Thank you for your feedback, Tina! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Isabelle

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 20, 2024
Thank you for your feedback, Isabelle. We would love to hear more about your stay if you'd like to reach out.

8/10 Good

Tynesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location, the suite was nice. Staff was very rude
Stayed 1 night in Feb 2024
Response from Reservationist on Mar 20, 2024
Thank you for your feedback, Tynesha. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 3 days, 2 nights and it was amazing. So many restaurants to try within walking distance. The room was clean, staff was friendly and always willing to help. The rooftop and bar was open late and we met some really nice people. Anytime we’re in St Louis we will stay at Moonrise.
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 20, 2024
Thank you for your feedback, Justine! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 Okay

matt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location and very nice staff. Hotel was a little rundown.
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 12, 2024
Thank you for your feedback, Matt! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so cute. It is early March so the rooftop stuff wasn't open, but it was still cool to look out over the area. You can see the arch from there too. The rooms were clean and spacious, lots of cute moon decor. The bathrooms were clean and had nice toiletries. They smelled wonderful There is so much to easily walk too. A very cool world market a CVS, lots of delicious dining options. I was nervous about parking due to other reviews but there were always two security guards when we were out there and it was well lit. They also closed the gates almost all the way late at night so it felt like whoever owns the parking lot took some extra steps to prevent issues. I would definitely love to stay there again.
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 12, 2024
Thank you for your feedback, Kathy! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is in a great location. Lots of restaurants and shops are walkable from the property. The staff is very friendly and knowledgeable. The one thing to note is that some aspects of the room seem a bit worn and could use a refresh. Wallpaper in the bathroom was peeling some. Chair in room was stained, and the carpet and curtains were pretty dated. These are things my husband wouldn't even notice. So its a great location with nice people, but if you're looking for a spotless or fresh looking room, it doesn't have that.
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 12, 2024
Thank you for your feedback, Sabrina! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 13, 2024
Thank you for your feedback, Julia. We would love to hear more about your stay if you'd like to reach out.

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky was very welcoming and the other staff was always ready to assist if you looked lost! The rooms were clean but the ironing board needs some love. Would recommend and stay again.
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 11, 2024
Thank you for your feedback, Antonio! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 Okay

Colleen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The beds were very comfortable and the hotel is very unique. The guy at the front desk said he would call me when the room was ready, and I never got a phone call. We were given a room on the 7th floor which was fine, until I realized we were under the bar and the music was really loud until 1:30 in the morning. We were getting up at 6:00 to leave town so we barely slept. The gym area was nice, but I got on the floor to stretch and noticed how dirty the floor was and all the dust on the baseboards. I don't think anyone has cleared the floor in a long time. The sanitizer was empty and the dispenser for wipes wasn't working. I went back to our room to shower and found a big clump of hair sitting on the shower drain. None of us had used the shower.
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 11, 2024
Thank you for your feedback, Colleen. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

8/10 Good

Alberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful the staff especially Clay and Ms. A were amazing!! Always helpful going above and beyond! Only issue is the parking ..tight ..need security full time. Several cars broken in to. Sunday night. Probably kids but need security full time whole parking area. Again Beautiful Hitel. Had a great st a y will stay again!
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 11, 2024
Thank you for your feedback, Alberta. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Very convenient and a variety of different events to do in the area
Stayed 1 night in Feb 2024

10/10 Excellent

JOSHUA

Liked: Cleanliness, staff & service, property conditions & facilities
Unique place. Clean, with a friendly staff. The roof top is a chill place to hang and have a couple drinks to unwind.
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 11, 2024
Thank you for your feedback, Joshua! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a Homerun. Super clean, nice staff, easy parking, nice rooftop bar Highly recommend. One of the nicest hotels I’ve stayed at. Amenities top notch too
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 8, 2024
Thank you for your feedback, Lisa! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 Okay

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and the clean rooms, halls and elevators. The Chihuly and rainbow staircase are spectacular and the moon-theme and displayed collectibles are so fun! Check-in, however, was a bit of a mess. We weren’t greeted so much as barely acknowledged. Getting information was like pulling teeth, and then the room we were given smelled terrible and had a very loud industrial fan sitting in the middle of the floor. The room was changed for us after some confusion at the desk as to what was going on with it. The second room was nicer, though we slept rough because the bed was made with a short sheet/duvet that barely covered our shoulders. We could have remade the bed, I suppose, but it was the middle of the night when we realized and we were both knackered. All in all, not too bad a stay, but not “stellar”!
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 8, 2024
Thank you for your feedback, Cathy. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

6/10 Okay

Dominique

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness
The propert itself wasn’t a bad property but the room was t clean up to par . For starters we checked in and our bathroom toilet was filthy and the couch in the room had bodyily fluids on it and stains on the lamp . There was a pillow that hadn’t been washed and smelled of sourness
Stayed 2 nights in Mar 2024
Response from Reservationist on Mar 7, 2024
Thank you for your feedback, Dominique. We're sorry for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excellent

Janet

Stayed 1 night in Feb 2024
Response from Reservationist on Mar 26, 2024
Thank you for your feedback, Janet. We would love to hear more about your stay if you'd like to reach out.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr property really has a really cool vibe. Rooms are large, love the rooftop and the ability to sit outside wothout a dribk if you dont feel like it.
Response from Reservationist on Mar 5, 2024
Thank you for your feedback, Nicole. We would love to hear more about your stay if you'd like to reach out.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter stayed here for her trip to and campus visit of Wash U. It was very close to campus, safe and the staff treated my 21 year old daughter so well! Highly recommend!! 5 star plus!
Stayed 5 nights in Feb 2024
Response from Reservationist on Mar 5, 2024
Thank you for your feedback, Denise. We would love to hear more about your stay if you'd like to reach out.

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 4, 2024
Thank you for your feedback, Sallie! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Steph

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for pet owners. Vibe of the property and employees is great!
Stayed 1 night in Mar 2024
Response from Reservationist on Mar 4, 2024
Thank you for your feedback, Steph! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 Okay

Mirela

Traveled with group
Liked: Staff & service, amenities
Second time staying at this property and the staff is wonderful! They were a big help. There is free parking in the back which is useful. One thing I was not a fan of is that they had a paper that stated they do not wash their bedsheets until the 3rd night I believe it said… Which made me feel a bit uncomfortable not knowing if the sheets were clean or not.
Stayed 1 night in Feb 2024
Response from Reservationist on Mar 4, 2024
Thank you for your feedback, Mirela. We apologize for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservationist on Mar 4, 2024
Thank you for your feedback, Mikayla. We would love to hear more about your stay if you'd like to reach out.

10/10 Excellent

ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing stay at the moonrise for concerts right next door at the pageant. Very reasonable price being right next to the venue is also always clean. Free parking directly behind hotel as well plus within walking distance to several restaurants within a 3 to 4 block area.
Stayed 1 night in Feb 2024
Response from Reservationist on Mar 1, 2024
Thank you for your feedback, Ryan! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were offered a free upgrade to the suite for booking through Expedia. They also included drink vouchers which we used in the roof top bar- cool atmosphere and great drinks!
Stayed 1 night in Feb 2024
Response from Reservationist on Mar 4, 2024
Thank you for your feedback, Erin! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Pk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suit
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 27, 2024
Thank you for your feedback, Pk! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 28, 2024
Thank you for your feedback, Gregory! We would love to hear more about your stay if you'd like to reach out.

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Durham Street. The property has so many nice spots to visit. The roof top bar is a must stop. The staff was incredibly accommodating. The eclectic atmosphere plus the laid back vibe make Moonrise the place to stay while in St. Louis
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 26, 2024
Thank you for your feedback, Terri! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Pete

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly lots of dinning and entertainment in walking distance. This is my go to place whenever I visit st Louis.
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 26, 2024
Thank you for your feedback, Pete! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 26, 2024
Thank you for your feedback, Brittany! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and easy parking
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 26, 2024
Thank you for your feedback, Kelly! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
funky unique setting and experience.
Stayed 2 nights in Feb 2024
Response from Reservationist on Feb 26, 2024
Thank you for your feedback, David! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome unique
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 26, 2024
Thank you for your feedback, Alaa! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2024
Response from Reservationist on Feb 26, 2024
Thank you for your feedback, William! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 22, 2024
Thank you for your feedback, Frank! We would love to hear more about your stay if you'd like to reach out.

10/10 Excellent

Theron

Liked: Cleanliness
Great location for eating out
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 20, 2024
Thank you for your feedback, Theron! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The area
Stayed 2 nights in Feb 2024
Response from Reservationist on Feb 19, 2024
Thank you for your feedback, Samuel! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property! Kind staff, clean and cool looking hotel!
Stayed 2 nights in Feb 2024
Response from Reservationist on Feb 19, 2024
Thank you for your feedback, Justine! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Dalton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here multiple times and always enjoy myself. The staff is excellent. My only critique on this stay was my room was directly next to the linen/housekeeping room. Could hear washers through out the day and night which the nice noise makers of thunder, rain, etc took care of. Early morning was very loud due to location. Great hotel, will always stay there, but if you can request a room in another location
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 19, 2024
Thank you for your feedback, Dalton. We apologize for the issues your encountered during your stay and we will be addressing your concerns with management. If there is anything else you would like to share so we can better our hospitality, please feel free to reach out.

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff very friendly. I would stay again in an instant!
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 15, 2024
Thank you for your feedback, Dana! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very fun hotel. Great design. Unique.
Stayed 2 nights in Feb 2024
Response from Reservationist on Feb 12, 2024
Thank you for your feedback, Craig! We would love to hear more about your stay if you'd like to reach out.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!!!
Stayed 1 night in Feb 2024
Response from Reservationist on Feb 12, 2024
Thank you for your feedback, Scott! We would love to hear more about your stay if you'd like to reach out.