Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Aug 4, 2014
Awesome experience. The fireplace was excellent. Very high quality finishes that felt more like a home rather than a hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very cozy and convenient location for navigating

Posted Jun 23, 2014
Convenient location to get to tourist attractions. ..privacy was excellent, quiet, cozy, and friendly staff
2 out of 5
by A verified traveler

Posted Jun 18, 2014
upon checking in I was told that there was a $150 deposit plus the fee's for the night. There was no were that stated that there was a deposit. The pictures that are posted on the site and must be of one of their nicest room's that they have. Our room did not look as the pictures. Asked for extra blankets for my kids, blankets were stiff, scratchy, and holes in them. They had complementary breakfast buffet, which was packed with 32 people in there at 730 am. Waited for 25 mins for new food, which the food was gross!! They say you get free wifi connection, never got it on all four of our phones. Will never stay here again!
Comment from Hotel Management
Jun 23, 2014 by Chuck, Hotel Management
Dear Traveler, Thank you for taking a moment and letting us know about your stay. We appreciate your constructive feedback. I understand and sincerely apologize for the mis-communication on our part. We are always looking to improve and will be taking your review back to each department and discussing how we can prevent situations like this going forward. Thank you again, Chuck Schoene General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2014
Nice room and bed. Nothing bad to say....had a hard time sleeping due to the neighbors rooming upstairs.
Comment from Hotel Management
Jun 18, 2014 by Chuck, Hotel Management
Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean hotel

Posted Jun 15, 2014
Very impressed with the room and especially the food. One thing we look for when staying at a hotel is the breakfast. there were plenty to choice from. The staff was helpful with what places to visit that were kid friendly. They even printed off directions to get to the place. My daughter and nephew asked as soon as we left when were we coming back.
Comment from Hotel Management
Jun 18, 2014 by Chuck, Hotel Management
Thank you very much. I am very pleased to hear you had such a great time. Being a father I know what it is like when your kids are happy. We look forward to your next visit, Chuck Schoene General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2014
Hotel room was right next to a major highway so it was quite loud even with the door closed. Also we had to walk through a creepy alleyway to get to our room. The staff was wonderful and so was breakfast. I am sure if I were put into a room in a different location, my experience may have been better.
Comment from Hotel Management
May 29, 2014 by Chuck, Hotel Management
Dear Guest, Thank you for your comments. We always appreciate people taking time to respond and letting us know how we are doing. We always strive to provide best service and accommodations for our guests, your feed back will help us provide better service going forward. Thank you Chuck Schoene General Manager
3 out of 5
Recommended
for Personal Event
by jason from westerville, oh

ISSUES abound

Posted May 17, 2014 on Hotels.com
A little out of the way unless you are going to go to the casino's. If you are planning on downtown, then it is a bit of a drive. The hotel looks a little older from the outside, but its not bad. The room looked really nice! Problem was in the morning the SHOWER ran out of hot water 5 minutes in and I had to take a cold shower. Then after a lunch trip we came back and the cleaning service had left all the blinds open to the room that showed everything in the room including a really expensive laptop in plain view ( a little paranoid about things like this!). The end of the second day there we were awaken by loud hits on the walls. Not sure if it was the upstairs unit vacating or outside, but it was loud!
5 out of 5
Recommended
by A verified traveler

Family Friendly Atmosphere

Posted May 13, 2014 on Hotels.com
Comfort and stay at this hotel was very good. The Quality of service was excellent.
Comment from Hotel Management
May 22, 2014 by Chuck, Hotel Management
Thank you for sharing your experience. We are pleased to hear you enjoyed your stay and the family freindly atmosphere. Chuck S General Manager.
5 out of 5
Recommended
for Everyone
by Jeff from Barranquilla, Colombia

Great stay for business, very well-equipped room

Posted Apr 30, 2014
Very nice stay - good breakfast and spacious, well-equipped rooms
Comment from Hotel Management
Jun 19, 2014 by Chuck, Hotel Management
Jeff, Thank you for your review. We are pleased to read you enjoyed your stay. We look forward to your next visit, Chuck Schoene General Manager
4 out of 5
Recommended
for Everyone
by Mike from Toledo, Ohio

Wedding

Posted Apr 28, 2014
Pros: Expedia
Cons: Nope, Happy guy
Location: Good overall location, close to airport.
Everything was fine. WARNING the street address doesn't always appear in GPS. Not the facilities, but is a problem with older Garmin units. Trust your instinct, you'll get there. Working fireplace was a nice touch!