Ratings based on 27 Verified Reviews
They paid and stayed. We double-checked.
1.8 Room cleanliness
2.4 Service & staff
2.0 Room comfort
1.6 Hotel condition
They paid and stayed.
by Sher from Kansas
An average motelPosted Jan 7, 2014
Pros: Nice exterior, heater worked well, helpful staff.
Cons: Rooms could be made to look less junky--better towels,fixtures,repainting,carpet shampooing.New plumbing to eliminate dirty water coming from faucet.
Location: Some good Mexican restaurants
Although the heater wasn't turned on when we got there, it worked well and heated the room speedily. The room was ample and there was good Internet access. Bathroom tile was cold and got clammy when we took showers, and there were no bath rugs and only very thin towels. Dirty water came from bathtub faucet at first. Several things made the room look "junky," such as peeling/patched paint and badly-repaired towel bars. But the staff gave us good service. The manager was quick to help us when we were accidentally double-billed; he corrected the problem speedily. Something that was disappointing is that we booked through Expedia's unpublished deals, but would have paid less had we booked through the motel directly.
for Business Travelersby Hohu from Cape Girardeau
Smoking smellPosted Nov 12, 2013 on Hotels.com
I booked non smoking and they put me in topacos manufacture.
by john from st louis
Avoid this hotelPosted Nov 1, 2013
Where do I start. Comforter had cigarette burns. No top sheet. My socks stuck to the floor. I was afraid to touch it with my bare feet. We felt misled by Expedia.com. The pictures are not accurate. Shower not clean. We slept in our clothes and did not stay through our reservation. Told no refund even though I didn't ask. Lesson learned. Got stuck because of last minute booking on World Series & Monday night football weekend but it won't happen again!
for Business Travelersby Daniel Mercado from Puerto Rico
good for the pricePosted Oct 30, 2013 on Hotels.com
Recommendedby Candy from Upstate New York
You get what you pay forPosted Oct 29, 2013 on Hotels.com
It served the purpose which was to sleep and shower. Bed was comfortable. The room did have a small refrigerator and microwave. Was close to St. Louis so worked out for the amount of time we spent in the room.
by GEORGE from KANSAS CITY
The worst hotel i have ever slept in!Posted Oct 14, 2013
Pros: NOTHING IT TOTALLY BAD!!
Cons: YES , TAKE THEM OFF YOUR LIST!! PLACE NEEDS TO BE DEMOLISHED !!
I hope that someone reads this!!! The Royal Relax in is the worst place i have ever stayed in ! The carpets were soiled and the shower head was broken!! The furniture was 2 hand and the walls had holes that were patched and the walls were not painted!! The room stunk and it was very very small !! I couldn't believe my eyes!! The Hotel/Motel should not be on your site period!! I have stayed in 100% nicer places. I will never ever book again with you!! No shampoo , and the towels were very old!! NEVER AGAIN!!! I WASTED 60.00 FOR NOTHING!
for Business Travelersby A verified traveler
Helpful StaffPosted Oct 14, 2013 on Hotels.com
Good service from helpful staff.
by Robert from Karnack, TX
If you prefer rooms with bullet holes, this is it!Posted Oct 8, 2013
Pros: That I checked out alive.
Cons: That Expedia would drop this motel off of their list.
Location: Bad location. Wrong side of the river. 25 dollar ride to Busch Stadium, 45 dollar ride to the airport.
I was afraid for my life. The walls had obvious attempted repairs over bullet holes. The motel location was in a poorly lighted section near glorious East St. Louis. The next day after my cab driver picked me up, he asked why I would stay at a motel that caters to drug dealers and pimps.
I never see this kind of hotel before. very bad exPosted Oct 1, 2013
no cleaning, no room service, tooth paste and other things very expensive. my tooth paste charge I 5$. they charge total $11 with service fee.
for Everyoneby Junior from Chicago
Not cleanPosted Oct 1, 2013
Pros: staff was friendly
Location: I went to St. Louis MO, just hung out there.
The bathroom was clogged up, floors dirty, and it smelled bad. Staff was friendly.