Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Eric from IL

Everything was great, except Adam.

Posted Apr 14, 2014
Everything at the hotel was outstanding. The room was very clean and very little noise could be heard from my room, even though I was overlooking the bars in the plaza. The positives barely outweigh the negatives (or negative). I believe his name was Adam, he was a front desk clerk. His demeanor was horrible, he never smiled or welcomed me to the hotel. I walked passed him in the hallway a few times during my weekend stay, and still no greeting. Every other employee was very welcoming, asking me if I needed anything, but this guy was just awful. I don't mean to sound harsh, but he was the negative aspect of the stay. When we checked out of the room, he sadly was the clerk that assisted. I asked if the charges from my breakfast on Saturday were placed to my room and he didn't answer verbally, merely shook his head. He printed my receipt and said "here ya go", then looked down at the computer without so much as a goodbye or thank you. I'd highly recommend everything about this hotel, I just hope your experience with this employee is more pleasant than mine.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Stay

Posted Mar 31, 2014
Very Nice Hotel. Very helpful and friendly staff. Great for our stay in St. Louis
4 out of 5
Recommended
by Tim from Effingham

fun for family

Posted Jan 9, 2014 on Hotels.com
Rooms are comfy
4 out of 5
Recommended
for Personal Event
by Joseph from Chesterfield, MO

Very enjoyable stay

Posted Jan 6, 2014 on Hotels.com
We are a return customer to this Sheraton hotel. As expected our stay was very enjoyable and we find it very convenient to the local Westport restaurants and night clubs which are within a short walking distance. The breakfast buffet needs to be be refined a bit further, but the coffee and everything else about our stay was fine. The hotel staff were very courteous.
5 out of 5
Recommended
by Rick from Missouri

Nice place to stay

Posted Jan 6, 2014 on Hotels.com
This is a very nice place to stay. Very convenient to all the Westport Plaza attractions like the Funnybone, the Trainwreck, etc. The only negative is that they don't offer free wifi. You have to pay either daily or for the amount of data you want. That's kind of cheesy since this is supposed to be a really nice place to stay.
3 out of 5
Recommended
by GT from Wash State

Not bad, but would not stay there again

Posted Jan 1, 2014 on Hotels.com
Very mixed feelings from this hotel. Quite far (~25 mins) to Busch Stadium and other downtown POI. Hotel is old, the rooms are average and the lobby is quite nice (that's about the nicest you will find). If you can spare the extra 30-40 bucks, get one closer to downtown, save the drive and the not so impressed accommodations of this hotel. Peace!
5 out of 5
Recommended
for Everyone
by Naren from illinois

Good hotel but hard to locate when you drive in

Posted Oct 27, 2013
Pros: Close to high way location and well managed place
Cons: Some reliable hints to find this hotel. There was another sheraton in Westport location , that was easily located
After Imfound the hotel , every thing went as good as can be.
4 out of 5
Recommended
for Everyone
by G.C. from St. Louis, MO

Comfortable Stay

Posted Oct 21, 2013
Nice hotel for the money. Pleasant staff; room very comfortable and clean. My stay was very short. We parked in the garage very close to the door and away from the rain and cold air. Really worked out well. Would repeat and would recommend for the money.
4 out of 5
Recommended
for Personal Event
by Mark from Chicago

weekend stay for wedding

Posted Oct 8, 2013 on Hotels.com
selected for wedding weekend. fine enough. a bit outdated but it was easy to find and there were things to do in the immediate area.
1 out of 5
by A verified traveler

Filthy roon

Posted Oct 6, 2013
Our bathtub was dirty with several hairs in it. The sheets had a yellow stain ( urine?) on them. The staff was very slow to address our concerns and we left without being able to shower. NASTY! The AC was blasting when it kicked on, freezing us out.