Ratings based on 315 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom kentucky, kentucky
Nice hotel...little pool thoughPosted Mar 29, 2015
Nice staff, good breakfast with lots of choices, comfortable clean rooms and beds, kid friendly
by A verified traveler
DisappointingPosted Mar 23, 2015
Cons: read comments above
Online says free airport shuttle and parking but it doesn't say that the shuttle doesn't start until 8am on the weekends. This doesn't help when you have a 7am flight. The staff was not willing to do anything to help us but tell us to go to another hotel and catch their shuttle which had a $10 per day parking rate. The "pillows" on the bed were more like sofa throw pillows, very small and not comfortable. The room was clean and that is the only positive thing I have to say.
Comment from Hotel Management
Mar 28, 2015 by Mary T, Hotel Management
We are disappointed you did not have a pleasant stay, and apologize for any confusion regarding the airport shuttle. We have the hours posted on the Marriott.com website but will check other partner sights to ensure correct information is listed. Thank you again for the feedback.
for Everyoneby A verified travelerfrom Illinois
Very nice hotelPosted Mar 3, 2015
We were very impressed by the room. Very modern room. Loved the fact that it had a sitting area and a wall separating it from the bed. The bath room was very spacious and the shower was big and wonderful. Also having a refrigerator and microwave was a great bonus. Will definitely being staying here again.
for Everyoneby A verified traveler
Posted Feb 3, 2015
Pros: It was very clean and the staff was friendly.
Location: We stayed in the St. Charles area. We were close to several malls and restaurants.
We stayed here one night with our three kids. The hotel staff was very nice and accommodating. The suite had two beds, a couch and kitchen area in it, which made it very comfortable for our family. I would definitely recommend this hotel for families with children; my kids had room to play and watch tv and we didn't have to worry about them being too quiet. Everything was nice and clean! We will definitely stay there again.
for Everyoneby A verified travelerfrom Poplar bluff Mo
Great hotel. Great location!Posted Feb 2, 2015
The location was right by shopping, food, entertainment and everything we wanted. The room was very nice and lots of room.
for Familiesby Lynn
Posted Jan 5, 2015 on Hotels.com
for Everyoneby A verified traveler
Last minute bookingPosted Jan 4, 2015
Booked on the road the night we stayed. Everything was great.
for Familiesby Linda
Posted Dec 29, 2014 on Hotels.com
for Familiesby Christyfrom SW MO
Second time around just so soPosted Dec 7, 2014 on Hotels.com
We stayed here the week before and had a great stay. This time it was like since we had used hotels.com they gave us a cruddy room. The room was just ok clean, huge stains on carpet, the bathtub didn't drain so well. Told front desk and they could have cared less. Was a little disappointed considering the cost. Breakfast is a step up compared to other "included" breakfasts.
for Couplesby Carolfrom Dawson Springs KY
Great place to stay in STLPosted Dec 2, 2014 on Hotels.com
It was one of the best hotels we've ever had in STL. The indoor pool, which we did not use, was quite small, and there was no hot tub. Will definitely stay here again.