Free daily buffet breakfast

Reviews of SpringHill Suites by Marriott St. Louis Airport/Earth City

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Pedro, Toa Alta

Stayed 1 night in Dec 2023

6/10 Okay

jogy

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, accommodating for our needs
Stayed 1 night in Nov 2023

10/10 Excellent

Desiree

Stayed 2 nights in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Donnie

Stayed 1 night in Oct 2023

6/10 Okay

Christian

Business traveler
Liked: Staff & service
Disliked: Amenities
Terrible smell in first floor hallway that they tried to cover up with cheap room deodorizer. Toilet seat was loose and toilet leaked. Side door would “stop working” after 9pm, so had to walk around entire building to get in. Unlikely to return to this location again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Marilyn

Traveled with partner
Liked: Amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2023

4/10 Poor

Elin

Stayed 1 night in Oct 2023
Response from Brandon - GM on Oct 11, 2023
Hi Elin...sorry our hotel didn't live up to your expectations. We are constantly improving, so we hope you'll give us a chance if your future travels bring you back to the area.

10/10 Excellent

LaJaysha, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohamad Mahmood, Fort Worth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
when i travel to saint Louis i always stay at this hotel, its super convenient and clean , safe and comfortable, staff very friendly..thank you
Stayed 1 night in Oct 2023
Response from Brandon - GM on Oct 11, 2023
We love hearing that! Thanks for staying with us!

2/10 Terrible

Andrea

Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to find a clean, safe and well-appointed hotel in the Riverport area! After a not-so great experience at another area hotel while seeing a show at nearby STL Music park, we returned for another show and were relieved to have a much better stay here! Springhill offers free continental breakfast, clean/quiet rooms, and a vending area that has a number of supplies and concessions (the other hotel was entirely out of bottled water and regular coffee!!) Staff was friendly and helpful, parking was a breeze. This will be our go-to hotel for any events in this area from now on. Thank you! :)
Stayed 1 night in Sep 2023
Response from Brandon - GM on Oct 11, 2023
Glad we could provide you with a wonderful experience! Thanks for staying with us!

8/10 Good

Harold

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I have never had crustless quiche for breakfast at any hotel as an option. I was very good. There were only 2 things that I was disappointed in the shower in room 234 the hot/cold indicator was backwards. The last thing was the ice machine was out of order on at least 2 floors. Oh, i feel like the snack store prices were above ridiculous.
Stayed 3 nights in Sep 2023
Response from Brandon - GM on Oct 11, 2023
Harold, thanks for your feedback. We are always trying to improve! We hope you'll stay with us again soon!

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Stayed 1 night in Sep 2023

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sparkle

Traveled with family
Liked: Cleanliness, staff & service
I like Springhill Suites, but there was some upkeeping that needed attention.
Stayed 2 nights in Sep 2023
Response from Brandon - GM on Oct 11, 2023
Thank you for your feedback and for staying with us. We are always trying to improve and your feedback helps with that. We hope to see you with us again in the future.

6/10 Okay

John

Room smelled like wet dog but otherwise ok
Stayed 1 night in Sep 2023
Response from Brandon - GM on Oct 11, 2023
John, thank you for your feedback. I have shared this with my housekeeping team. We hope you'll come visit us again soon.

10/10 Excellent

clifton, Eads

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Sep 2023

2/10 Terrible

Hilary

Stayed 1 night in Sep 2023

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

John

Stayed 1 night in Aug 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Faelynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the place was clean and easy to get around. We had a great time and will be back for another visit
Stayed 1 night in Aug 2023
Response from Brandon - GM on Oct 11, 2023
Wonderful! We are so happy you had a great experience with us. We can't wait to see you again soon!

10/10 Excellent

Kristena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and our room was very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Aug 2023

10/10 Excellent

JOSEPH, JULIAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Aug 2023

4/10 Poor

Deborah, Moreno valley

Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Nichole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard, Tarrytown

Stayed 2 nights in Aug 2023

8/10 Good

Kendra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed the stay. The staff was very, plenty of parking, and plenty of restaurants in the surrounding area. They only thing is during our stay the ice machine wasn't working on our floor and only one elevator was working the last 2 days we were there. Luckily we were on the 2nd floor...Lol
Stayed 5 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Amber

Traveled with group
Liked: Cleanliness, property conditions & facilities
When we checked in and went the room assigned there was someone in it :| We did get a empty room after we went back down to the desk. Other than that it was a wonderful stay. Liked the lay out of the room. Love the breakfast options too!
Stayed 1 night in Jul 2023

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place. Loved how it set back off of a commercial road in a nice neighborhood with very clean and beautiful rooms
Stayed 1 night in Jul 2023

4/10 Poor

Taylor

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Book elsewhere.
When we got our two rooms they were both booked with each having one king bed per room to accommodate the couples on the trip. The second room (411) did not have a king bed, instead it had two beds in the room. I called to the front desk to only be told that it was “a free upgrade,” when in reality the hotel was sold out so I was unknowingly put in a different room without my consent. The 411 room toilet ran from the point I used it for the first time until I checked out which was very annoying. The elevators on floor 3 when I tried to take them to the lobby would not come up to the third floor, forcing me to take the stairs. This hotel appears nice and new, but certainly hasn’t had routine maintenance and it is very obvious once stepping on grounds.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Roomy but could use improvements.
Dirt and debris in bathroom left over from previous stays. Not cleaned thoroughly. TV should swing out. Only viewable from one bed.
Stayed 1 night in Jul 2023

2/10 Terrible

Holly

Traveled with family and small children
Disliked: Cleanliness, staff & service
Rooms smelled
Stayed 1 night in Jul 2023

10/10 Excellent

Wendy

Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

GLEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel is in a pristine location, with an accommodating and professional staff..hotel is a 5-minute drive from multiple highways, which gives you easy access to what the greater St Louis area has to offer
Stayed 3 nights in Jun 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Old dirty place
Dirty moldy shower. Had to pay for parking. Did not know that until check out. Old dirty place.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Front desk staff was fantastic!
Stayed 1 night in Jun 2023

10/10 Excellent

Azfar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Brice

Stayed 1 night in Jun 2023