Ratings based on 1,338 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Prairie, TX

Decadent, friendly hotel

Posted May 4, 2015
Staying close to city center, we did not expect much - just needed a place to stay. We were blown away by the luxury and extremely kind staff. The bartenter was attentive (and very patient with a group of young "adults" who had had too much). A wonderful experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Awesome deal

Posted Apr 27, 2015
My wife and I had a wonderful experience. The hotel was close to everything we wanted to do. I will definitely considered staying here on my next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
The experience was good. When you called to Service Desk they answered with no problems and they provided you with your request in a timely matter.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gratiot, WISCONSIN

Hotel was close to downtown area.

Posted Apr 24, 2015
Staff was great and told us about restaurants and activities.
3 out of 5
Recommended
for Everyone
by A verified traveler

No longer a Sheraton!

Posted Apr 21, 2015
Pros: Near Bush Stadium.
Cons: Room needed a facelift.
Location: Visit Ball Park Village next to Bush Stadium. It's a beautiful facility, but too may people before the game to enjoy your time there however.
Our room had torn and pealing wall paper. The "tub" must have been removed and replace with tiles on the floor which had caved in around the drain. Need to be re-grouted, etc. Carpet was worn out. Everything worked okay, but needed a facelift. Bed was clean and comfortable. The other room, rented by our group, was in great condition. My guess is not all rooms have been renovated yet. Ours was on the 6th floor, theirs on the 7th. Parking Garage was difficult to park you vehicle in. We had a Tahoe and took a while to fit between all the columns in the garage.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mattoon, IL

Relaxing, all the amenities you need.

Posted Apr 21, 2015
Cons: Night front desk staff was not very friendly.
Great stay, although a little farther from Busch Stadium than we had hoped. Hotel offers an onsight lounge with a yummy menu. Complimentary breakfast. Very friendly staff. Tip: Pay the extra $5 dollars for Valet Parking, the parking garage is tight!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MS

This is a great place to stay!

Posted Apr 20, 2015
Pros: I liked that it was walking distance to the ball park.
Cons: A continental breakfast would have been good.
Location: My purpose for staying here was to attend 2 ballgames.
I booked at last minute. The staff was great. The room was fantastic. It was very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bloomington IL

Walk to downtown

Posted Apr 19, 2015
It was great the room was spacious clean and the bed was wonderful it was like sleeping in a marshmallow !! Said with indoor parking that gives you in and out access worth the parking fee. Percect location to walk up to the downtown area. I would definitely stay again!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!

Posted Apr 16, 2015
Great hotel with friendly staff. Room was big and comfortable. Will definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Posted Apr 14, 2015
Pleasant experience for a 2 night stay! Not a lot of restaurants in the area but weather was great for walking!