Ratings based on 928 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from PDX
Sleep in a bit of historyPosted Sep 27, 2014
Pros: Historic beauty of it, location, price.
This is a great place to stay when in St. Louis. The location is perfect. It's 1/4 mile from Scottrade Center for the St. Louis Blues hockey team, it's a mile away from Busch stadium where the Cardinals play, and a 1.5 miles away from where the Ram's football team plays. Get outside and walk due east on Market and you'll see the Gateway Arch. Staying in this historic and renovated Union Station Hotel is gorgeous. Granted, the rooms are not historic, but they are nice and have been recently remodeled. But the lobby and lounge is just amazing and all the hotel staff are welcoming, friendly, and helpful. I stayed for 4 days and had a great time at this location.
for Everyoneby A verified traveler from Lynchburg, VA
Out of this world experience!Posted Sep 23, 2014
Pros: The amazing lobby and light show, the pool, the comfy rooms, the fabulous staff, and the amazing breakfast!!
Cons: The check in process
Location: Nice down town location. Several restaurants in walking distance. the arch. the zoo. The incredible St Louis museum with the ferris wheel on the roof!
truly an exceptional hotel experience. The staff were amazingly friendly and helpful from the valet who helped me out of the car after driving half way across country to the housekeeping staff to the dining staff. Our only issue with hotel staff was the very slow check-in process. there was a large group checking in ahead of us and it tied up all of the staff versus leaving one person to help other arrivals. the hotel is located in the old St Louis train station. The architecture and stained glass are breath taking and very unique. The hotel feel both grand and welcoming. there is a nightly light show in the lobby that I worth watching. we sat it three times!! the outdoor pool I warm and inviting with ample pool side seating and fluffy towels. The hotel is large and it can be a bit of a walk to get to some of the amenities. something to keep in mind if you are traveling with someone who has mobility issues. the rooms are clean, very nicely furnished and comfortable. we were in a standard room and didn't feel crowded with our family of four. There is not a lot of space for privacy for changing in the room so you do have to use the bathroom. Breakfast in the hotel restaurant was exceptional but a little pricey. We indulged once during our stay. It is far above your average breakfast buffet with smoothies, bagels with lox, seasonal fruit, a nice variety of sliced cheese, cooked to order eggs, omelets....FABULOUS!
for Everyoneby A verified traveler from Perth, Western Australia
Loved it .... It's my first choice in St Louis!!Posted Sep 21, 2014
Cons: Perhaps a fridge in the room and an option to include breakfast.
Location: Next to metro rail line which seems to lead most places you'd want to go, plus the Hard Rock Cafe and a great seafood and grill restaurant 1 min away.
This place is fantastic. It's beautifully presented, well located by the metro rail and has everything you need and many things you didn't know you wanted until you arrived. The decor is lovely, the grand hall which is the bar & casual dining area has a nightly light show on the ceiling which is spectacular ... A must see if in St Louis. Below is a small shopping mall with a casual food court separate from the hotel. I cannot find fault with this hotel. From the staff to the food, the room to the location, it is fabulous.
for Everyoneby A verified traveler from H
Excellent stay. Super close to Scott Trade CenterPosted Sep 15, 2014
Easy access to hotel. Nice accommodations. Wonderful stay
for Everyoneby A verified traveler from Stl
Romantic stayPosted Sep 14, 2014
Great experience! Will be back for sure! Loved the staff, amenities and atmosphere! Dinning was great at hotel Resturaunt.
for Everyoneby A verified traveler from Chicagoland
Getaway with the GirlsPosted Sep 11, 2014
Pros: It was beautiful, historic and clean.
Location: Shopping, dining, Gateway Arch, etc.
Beautiful lobby &. Building, friendly attentive staff and very nice remodel.
for Everyoneby A verified traveler from O, Dayton, o
Historic hotelPosted Sep 9, 2014
The hotel was beautiful. The staff was always willing to help any way they could. I would absolutely stay there again!
for Everyoneby A verified traveler from Illinois
very nice hotel close to everythingPosted Sep 8, 2014
Cons: not having to pay to park
Location: busch stadium, zoo, union station shopping downtown
very nice helpful staff room was great staff went far and beyond , from front desk to dining room staff is the best I have seen. Had treasure hut for kid. hotel is beautiful, full of history
for Everyoneby A verified traveler from El Paso, Texas
5 minute drive to St Louis UniversityPosted Sep 8, 2014
Pros: It is my choice hotel everytime I go to St Louis to visit SLU
Location: The Hill, an old Italian neighborhood and the upscale shopping and dining area of West End are within 15 minutes by car
Staff are unbelievably friendly! They make everyone feel like a VIP
for Everyoneby A verified traveler from Arkansas
Wonderful experiencePosted Sep 8, 2014
This hotel was perfect for what we were looking for. Conveniently located, we could walk or ride the tram to most places. Hotel staff and rooms were excellent, we will most definitely stay here again next trip to St. Louis.