Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
83% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Nice hotel close to downtown St. Louis

Posted Jun 23, 2014
Pros: Proximity to St. Louis
Cons: Walls were thin, could here adjoining rooms tv and occupants
Location: Police Station, McDonalds, Taco Bell, gas station, other hotels
Stayed one night. We were in town for a Cardinals game. Staff was very friendly. Check in time wasn't till 3pm but we arrived an hour and half early and was allowed to get our room. Hotel is behind a local police station just off Highway 111 which takes you right to I-70 just across the Mississippi River from St. Louis. The area was nice and safe. We definitely recommend this hotel and are likely to stay here again.
Comment from Hotel Management
Jul 8, 2014 by Manish, Hotel Management
Thank you. Hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2014
I got what I paid for, I was satisfied. I would stay there again.
Comment from Hotel Management
Jul 8, 2014 by Manish, Hotel Management
Thank you.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Okay place to stay

Posted Jun 11, 2014 on Hotels.com
Clean rooms but the door for the room had to be slammed shut to lock. Pool was clear but cold. Not much of a continental breakfast. A Denny's is a short walk away.
Comment from Hotel Management
Sep 13, 2014 by Manish P, Hotel Management
I am sorry that your room door had to be slam shut... We will make sure we can get that taken care of. Thank you for your feedback.
2 out of 5
Recommended
for Personal Event
by Eric & Deana McBerry from Ashland City Tn

The Trip

Posted May 27, 2014 on Hotels.com
The staff was great and very accommodating to our needs of extra pillows and our own coffee preparation in the morning. Other guests were really the negative factor in our trip as they were loud and noisy in halls and can hear them from their rooms jumping around. Kids seem to be the bulk of the issues and not disciplined for indoor behavior it seems. Lights in bathroom very dim and water pressure was poor for showering.
Comment from Hotel Management
Aug 2, 2014 by Manish P, Hotel Management
Thank you for letting us know about your stay. Sorry to hear that there were kids in others room being loud. Some of things out of our control. Hope you give us one more chance in the future.
5 out of 5
Recommended
for Business Travelers
by Cathy Steinruck from Orlando

Excellent service for a small place

Posted Apr 17, 2014 on Hotels.com
Upside, clean, comfortable, decent breakfast. Down side, they do have a few smoking rooms, so the smoke smell gets around. The evening front desk clerk, Serge, went above and beyond to help us with the smoke issue. He was very caring, and had a great attitude . We will stay there again, if ever in the area.
Comment from Hotel Management
Jun 28, 2014 by Manish P, Hotel Management
Thank you for your time to let us know about your stay at Super 8 in Pontoon Beach, IL. Hope to see you again soon.
1 out of 5
Recommended
for Personal Event
by david h

not good

Posted Apr 15, 2014 on Hotels.com
place is a dump tv didn't work shower was gross pillows were bad pool was out of service bottom line- don't stay here
Comment from Hotel Management
Jun 28, 2014 by Manish P, Hotel Management
I am sorry to hear that your stay was not up to your standard. Pool is been down for remodeling and been updated on our website. We are in middle of our renovating our hotel rooms, we just got done laying new carpet in the rooms and now changing bedding in the rooms. Hope you will give us one more chance to show you that we take your comment seriously and want to do our best to make your stay more enjoyable.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Apr 14, 2014 on Hotels.com
Comment from Hotel Management
Jul 5, 2014 by Manish P, Hotel Management
Thank you for taking time to let us know about your stay. Sorry to hear that your stay was not up to your expectations, I wish you can let us know what can we do to make your stay better.
1 out of 5
Recommended
by Chris Stewart from Ozark

Posted Mar 27, 2014 on Hotels.com
Hotel was under a remodel. Carpet installers started work early in the morning, causing me to be awakened. There was no disclosure by the hotel.
Comment from Hotel Management
Jun 14, 2014 by Manish P, Hotel Management
I am sorry that you were not informed about remodeling going on at our hotel. There is signs posted on front door as well as on the front desk. We are trying to make sure everyone knows about it, we are trying to improve our hotel gor our guest to have better experience. I hope you will give us a one more chance to earn your business,
4 out of 5
Recommended
for Overnight Stay Before Destination
by Glenda from Wicita Falls, Tx

Posted Mar 6, 2014 on Hotels.com
3 of us were on our way to church convention. The person that checked us in was very courteous, and knowledgable of many topics. The weather was bad, so he checked for different routes we could take to bypass the bad roads. We were thankful for that.
Comment from Hotel Management
Jun 14, 2014 by Manish P, Hotel Management
Thank you for your time, glad to see your stay was enjoyable at Super 8 in Pontoon Beach, IL.
Comment from Hotel Management
Jun 14, 2014 by Manish P, Hotel Management
It's nice to see that our front desk took care of your needs. Glad to hear that you enjoyed your stay with us. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by Todd from St Louis

Just one night

Posted Jan 27, 2014
Pros: Quiet
I only stayed one night but it was a Saturday night. Super nice room, great staff. It is right across the street from the police station so I felt really comfortable there.
Comment from Hotel Management
Apr 9, 2014 by Manish, Hotel Management
Thank you for taking time to let us know about your great experience at SUper 8 in Pontoon Beach, IL. We hope to see you aging in future.