Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from n

Always a great stay

Posted Aug 11, 2014
We have stayed here several times and always have a great experience!
3 out of 5
by A verified traveler from dittmer

Posted Aug 11, 2014
Pros: The staff that welcomes guest was awesome
Cons: The maid could clean better. we found things that we didn't want to find. My husband and I was looking for my ear ring and found a objects.
Location: it was close to the reception place we had to go to
The room was gross and I believe they need to clean better. The bed was uncomfortable. It was what we expected for a 4.5 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Not a bad place

Posted Aug 10, 2014
Pros: The hotel was clean, the breakfast was great, and the cleaning staff didn't start knocking on the door at the crack of dawn like at other hotels.
Cons: The directions as I mentioned above, and the building was getting a little old (it shows up in musty hallway smells, which are hard to avoid in MO).
Location: Safe location. Lots of amenities and restaurants within a short drive. CRAZY congestion, but I've always found St. Louis to be unnecessarily crowded.
I was traveling from the East to California and wanted to stay just outside of St. Louis. The staff was very nice and helpful. The hotel was clean and in a very nice area. The only thing I would suggest is to put more prominent directions from the rotary. It was easy to find the exit, but nearly impossible to find the proper exit to take in the loop unless looking behind you (which is a LITTLE difficult on the highway in a congested city).
4 out of 5
Recommended
for Everyone
by A verified traveler

Good, But

Posted Aug 4, 2014
Fine hotel, near where we needed to go for hiking. Did not have indoor or outdoor pools available, nor the spa. Expedia's reservation was confused in their system, but we sorted it out.Very good breakfast, especially the crispy bacon
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Nice hotel

Posted Jul 23, 2014
I went to see a cardinal game and go to six flags. This hotel was centrally located making it convenient. It was clean and staff was friendly. I would recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Great place to stay

Posted Jul 17, 2014
Pros: Great staff, quiet location
The hotel is well maintained. The lobby is clean and inviting. The rooms are large, clean, and comfortable. But the staff is amazing. They are warm, friendly, and outgoing, but not in that fake "It's my job to be friendly" way. They seem to be genuinely friendly and personally interested in making your stay a pleasant one. The manager on duty the night I checked was so nice that I stopped at the front desk just to say hi on my way into the hotel the second night of my stay. If a nice room and southern hospitality is what you are looking for, stay at this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from KEOKUK IOWA

Posted Jul 6, 2014
Cons: CLEANER POOL AND HOT TUB
AWESOME CLEAN HOTEL OTHER THEN THE POOL AND HOT TUB COULD HAVE BEEN CLEANER
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice, newer hotel in quiet area.

Posted Jul 1, 2014
Pros: Very friendly front desk personnel.
Cons: Our last afternoon there, we returned to our room around 4 after being gone all day. The room hadn't been cleaned!
Stayed at hotel while visiting family in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from wamego, ks

Nice hotel

Posted Jun 17, 2014
Nice hotel, good location, would stay again, allows pets
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2014
Great time here. The hotel staff was very friendly.