Ratings based on 777 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from SF

Posted Jul 27, 2015
It was fine. There was a mix-up between Expedia and the hotel on my arrival - with Expedia confirming the booking but the hotel not being told of it - so that wasn't a great start. But the helpful reception staff sorted it within 20 minutes - lucky they had spare capacity. The rest of my stay was uneventful. The hotel is easy walking distance from a new mall-like bar & restaurant complex.
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Great hotel close to shopping and restaurants

Posted Jul 20, 2015
Really great hotel. Close a great shopping area and cute restaurants just across the street. Even a movie theater nearby. Hotel was comfortable and clean with great beds and comfy bedding. They gave us free breakfast buffets because it was our anniversary as well. Very thoughtful staff. Would recommend.
Comment from Hotel Management
Jul 22, 2015 by Mitch, Hotel Management
Dear Valued Guest, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to exceed your expectations, aiming to provide you with the utmost in services and accommodations. Therefore, we are so pleased to note that your recent visit has warranted such a positive rating and review from you! Especially in regards to our location, services, overall accommodations and the amazing members of our team. We appreciate your input as we continually seek ways to improve the overall experience for our valued guests, like you. We truly look forward to serving your future visits. Kind Regards, Mitch Collins, Guest Services Manager
5 out of 5
Recommended
for Families
by A verified traveler

Amazing staff took care of any issue quickly

Posted Jul 18, 2015
Pros: View from room. Nice room.
Cons: Have rooms ready at check-in time.
Location: Many restaurants within walking distance. Many wonderful attractions too. Minneapolis is under major construction be prepared for detours.
Staff were awesome and friendly. They acknowledged your presence as soon as they saw you. Our room (a suite) was not ready upon arrival even though we arrived an hour after check-in. They provided four free appetizers at the hotel restaurant. They took care of our fridge within minutes.
Comment from Hotel Management
Jul 22, 2015 by Mitch, Hotel Management
Dear Valued Guest, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to exceed your expectations, aiming to provide you with the utmost in services and accommodations. Therefore, we are so pleased to note that your recent visit has warranted such a positive rating and review from you. Especially in regards to the amazing members of our team accommodating your needs. We appreciate your input as we continually seek ways to improve the overall experience for our valued guests, like you. We truly look forward to serving your future visits. Kind Regards, Mitch Collins, Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from laramie

Great location

Posted Jul 7, 2015
Pros: Good beds
Cons: Maybe a complimentary breakfast
Location: Right across from good restaurants and shopping...
Very friendly staff. Clean, upscale amenities, comfortable beds. Excellent location, across the street from the Shops at West End, and right off of the interstate.
Comment from Hotel Management
Jul 8, 2015 by Mitch, Hotel Management
Dear linda, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to exceed your expectations, aiming to provide you with the utmost in services and accommodations. Therefore, we are so pleased to note that your recent visit has warranted such a positive rating and review from you. Especially in regards to the amenities, comfort of the beds, our location and the amazing members of our team! We appreciate your input as we continually seek ways to improve the overall experience for our valued guests, like you. We truly look forward to serving your future visits. Kind Regards, Mitch Collins, Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Stay

Posted Jun 29, 2015
Pros: Quiet and comfortable rooms. Delicious cookie when you check in.
This is a wonderful hotel: quiet, clean and comfortable. The breakfast is delicious and the staff is friendly. Awesome!
Comment from Hotel Management
Jul 1, 2015 by Mitch, Hotel Management
Dear Valued Guest, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to exceed your expectations, aiming to provide you with the utmost in service and accommodations. Therefore, we are so pleased to note that you recent visit has warranted such a positive rating and review from you! Especially in regards to the overall accommodations, our Dover Bar and Restaurant and the amazing members of our team! We appreciate your input as we continually seek ways to improve the overall experience for our valued guests, like you. We truly look forward to serving your future visits! Kind Regards, Mitch Collins, Guest Services Manager
Comment from Hotel Management
Jul 1, 2015 by Mitch, Hotel Management
Dear Valued Guest, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to exceed your expectations, aiming to provide you with the utmost in service and accommodations. Therefore, we are so pleased to note that you recent visit has warranted such a positive rating and review from you! Especially in regards to the overall accommodations, our Dover Bar and Restaurant and the amazing members of our team! We appreciate your input as we continually seek ways to improve the overall experience for our valued guests, like you. We truly look forward to serving your future visits! Kind Regards, Mitch Collins, Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2015
Great experience! Friendly staff! Loved the cookies! Beds were always made when we returned for the night.
Comment from Hotel Management
Jul 1, 2015 by Mitch, Hotel Management
Dear Valued Guest, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to exceed your expectations, aiming to provide you with the utmost in service and accommodations. Therefore, we are so pleased to note that you recent visit has warranted such a positive rating and review from you! Especially in regards to the overall accommodations and the amazing members of our team! We appreciate your input as we continually seek ways to improve the overall experience for our valued guests, like you. We truly look forward to serving your future visits! Kind Regards, Mitch Collins, Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown and things to do.

Posted Jun 22, 2015
Great place to stay when going to a Twins game and Valley Fair. The staff was very friendly and helpful.
Comment from Hotel Management
Jun 30, 2015 by Mitch, Hotel Management
Dear Valued Guest, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to provide you with the utmost in services and accommodations. Therefore, we are so pleased to note that your recent visit has warranted such a positive rating and review from you! Especially in regards to our location and the amazing members of our team! We appreciate your input as we seek ways to improve the overall experience for our valued guests, like you. We truly look forward to serving your future visits. Regards, Mitch Collins, Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Good hotel for traveler

Posted Jun 19, 2015
Pros: I requested a quiet room and received it. Also, the hotel has upgraded its facilities and this is very much appreciated.
Cons: N/A
I visit Minneapolis about every three months to see a friend in a care unit. The transportation provided by this hotel to and from Jones Harrison is excellent.
Comment from Hotel Management
Jun 20, 2015 by Mitch, Hotel Management
Dear Junebug, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to exceed your expectations, aiming to provide you with the utmost in services and accommodations. Therefore, we are so pleased to note that your recent visit has warranted such a positive rating and review from you! Especially in regards to your overall accommodations, our shuttle service and the amazing members of our team! We truly look forward to serving you again on your future visits. Kind Regards, Mitch Collins, Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

HOTEL VISIT

Posted Jun 15, 2015
Pros: HAD OUR ROOM READY EVEN THOUGH WE DIDN'T CHECK IN UNTIL AROUND 8:00 P.M.
Cons: EVERYTHING WAS GOOD
ENJOYED A QUIET NIGHT AND GOOD DINNER AND BREAKFAST
Comment from Hotel Management
Jun 17, 2015 by Mitch, Hotel Management
Dear Valued Guest, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to exceed your expectations, aiming to provide you with the utmost in services and accommodations. Therefore, we are so pleased to note that your recent visit has warranted such a positive rating and review from you! Especially in regards to the overall services, accommodations and quality of food you experienced. We appreciate your feedback as we continually seek ways to improve the overall experience for our valued guests, like you. We truly look forward to serving your future visits. Regards, Mitch Collins, Guest Services Manager
2 out of 5
by A verified traveler

Posted Jun 1, 2015
Pros: Warm cookies when checking in and free wifi.
I was disappointed with the room. We booked a King bed on the executive level. The room and bathroom were clean but it was nothing special at all. The window was very small, there wasn't even a fridge in the room, the outlets on the nightstands didn't work so I couldn't plug my phone in, my remote for the tv didn't work... to top it off the breakfast buffet was cold. I will not be staying there again.
Comment from Hotel Management
Jun 4, 2015 by Mitch Collins, Hotel Management
Dear Jamie, Thank you for choosing the DoubleTree by Hilton Minneapolis Park Place, as well as sharing feedback regarding your recent experience. We always strive to exceed your expectations, aiming to provide you with the utmost in services and accommodations. Therefore, we apologize that your recent visit did not fully meet your expectations. Especially in regards to the concerns you shared regarding your accommodations. We appreciate your input as we continually seek ways to improve the overall experience for our valued guests, like you. We hope you will give us another opportunity in the future to amend your lasting impression of our hotel and provide you with the exemplary experience we strive to offer to you. Sincerely, Mitch Collins, Guest Services Manager